Developing Effective and High-Performing Teams

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Effective and high-performing teams are crucial to the success of organisations. However, studies have shown that a considerable number of teams are classed as ineffective. In fact, approximately 60% of teams are thought to be 'not performing well'.

For this reason, it’s recommended that you support your team in becoming more effective. After all, ineffective teams can have a substantial impact on the organisation. But how can you develop effective and high-performing teams? We share some insight here.

What Is an Effective and High-Performing Team?

When we think about what makes a high-performing and effective team just that, we may turn our thoughts to the goals that the team achieves or the successes or wins (no matter how small or big they are) that the team accomplishes.

Although high-performing teams are more likely to celebrate together, it could be argued that there is more than meets the eye when it comes to effective teams.

As Tim Baker shares in his book Winning Teams: The Eight Characteristics of High Performing Teams (Leading People), "the secret of a winning team is found in how its members relate and interact with one another and the frequency of their collaboration."

Contributing to Baker's findings, Jon Katzenbach states that "what sets apart a high-performance teams, however, is the degree of commitment, particularly how deeply committed the members are to one another."

Therefore, we can define an effective and high-performing team as a team where each member relates, collaborates, and commits to others.

Characteristics of an Effective and High-Performing Team

Developing an effective and high-performing team is at the top of many leaders' agendas. Yet many overlook some of the key characteristics of these teams and instead attempt to implement various strategies as soon as possible to achieve quick wins. However, doing so often leaves leaders questioning where things went wrong at a later date.

Before you can begin to work on developing your team, it's important to consider what contributes to an effective team. Below, we've shared six characteristics that we believe contribute to a high-performing team.

A Clear Purpose and Vision

For teams to work well together, all members need to understand the purpose and vision of the organisation. Essentially, this purpose or vision helps the team understand why they are doing what they are doing. Without a shared goal, it can be difficult for teams to work collaboratively together, which could lead to team dysfunction.

Accountability

Accountability is an essential ingredient to any successful team. Each member of the team must be accountable for the team's goals to ensure the team has the chance to reach its full potential.

Open and Frequent Communication

Ask any individual what is important to them when working with a team, and the majority will say honest communication. Without open and honest conversations, teams are at greater risk of encountering issues that can be harder to overcome.

"Great teams do not hold back with one another. They are unafraid to air their dirty laundry. They admit their mistakes, their weaknesses, and their concern without fear of reprisal." - Patrick Lencioni. 

Additionally, teams that are unable to communicate experience greater levels of conflict, which puts organisations at risk of facing poor employee retention, crises, and performance.

Yet, when a team can communicate openly and honestly without fearing how other members may react or respond, the harmony amongst the team is much greater, thus leading to higher levels of performance.

Trust

In addition to being able to communicate with each other, 85% of leaders state that trust is essential when it comes to high-performing teams.

Regrettably, as we shared in a previous blog, 62% of employees lack trust in their team and their employer. When teams lack trust, it opens the floor to reduced productivity, increased staff turnover, and a lack of performance, all of which contribute to ineffective teams.

Proactivity

Proactivity is the ability to take initiative and address problems before they escalate. Proactive teams are consistently learning how to improve their systems and processes, and they are quick to take action and adapt when faced with potential problems. In turn, they work much more effectively together.

Support

When it comes to support, there are two things to consider. The first is the support the team receives from you, the leader. The second is the support and encouragement that the team as a whole receives from each member.

Effective and high-performing teams can support each other through times of need. This is because each team member brings unique qualities to the table, such as skills, personal experiences, and perspectives.

Developing Effective and High-Performing Teams

There are several ways to develop effective and high-performing teams. However, considering the above characteristics, starting with a clear purpose and vision in mind is paramount. Once you have this, you can begin to inspire your team with your purpose.

Once the team is on board with the vision and understands its purpose, setting clear goals is essential. As a leader, it's not enough to state that you want to achieve a certain KPI or meet a specific target. Instead, you should empower your team to set SMART goals that are specific, measurable, attainable, relevant, and time-based. From here, you can assign roles and responsibilities whilst encouraging the team to be accountable for their actions and communicate openly.

Finally, be proactive and take initiative as a team. Provide support and encouragement to each member, and don't forget to celebrate team success.

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