Digital Revolution, so many slogans and so little substance: what is really going to happen
I've been working in digital, or better "before the digital", all my life, on the verge of yet another future scenario to which very few, obviously, believed. I saw "innovative" companies fail spectacularly all the different stages of the digital revolution we’ve experienced so far (Desktop and Mobile today) and now I see companies, that despite the proclamations, will miss blatantly the IoT and the Blockchain phase.
The reason: the simple non-acceptance of the concept of "Revolution"
For the benefit of all: Revolution: "A forcible overthrow of a government or social order, in favour of a new system. 2 estens. A dramatic and wide-reaching change in conditions, attitudes, or operation".
Companies talk about revolution but they would actually like for it to be "controlled", somehow benevolent with some previous paradigms of “proven success for some" ... always at the service of the status quo.
They try to limit the Revolution, to govern it so it could be helpful to the preconstituted order, which, in itself, is a contradiction in terms, and the result is that they are left behind: "disrupted".
We still haven't seen decent websites, e-commerce with proper processes, mobile apps based on actual value-added services for the user, perhaps georeferenced, that it’s already time to change, once again, the rules of the game.
It is a cyclical and iterative process, whose different eras, precisely because of their digital nature, are getting closer and closer in time and every time about 10 times bigger than the previous cycle for number of installed/adopted devices and for the processed and generated data and, most of all, for the value built on top of that.
We are at the moment of transition between the “Mobile phase” (about 2bln device in the world) and “IoT phase” of this Digital Revolution (somewhere around 50bln of connected devices by 2020), or rather, we are at the moment in which the mobile begins to introduce us concretely this new and incredibly different phase of our interconnected lives that we call “Internet of Things”.
The difference of this new phase depends not only on the very same volume of installed devices and, consequently, on the resulting generated value which, until today, was simply unimaginable (we’re talking of a value 10 times larger than the already immense value generated by the digital and mobile movement!) but also on the fact that this evolutionary cycle, will begin a new era of Internet, more democratic, entrepreneurial, shared and distributed, a renaissance that is going to bring the Internet much closer to its original ideas and promises.
Data will have value as such, certified by their encryption and verified in real time from the very same network on which they are processed.
We will witness the gradual disappearance of those big intermediaries that so far have been involved in certifying a transaction or a service, ultimately solving the “Trust issue” existing in every transaction or service (Banks, Credit cards or platform providers) and Trust is going to be encrypted as a native protocol and a founding pillar of this new era, sharing and participated economies are going to be real (I’m referring to the true sharing economy, on the the antithesis of those aggregated service like Uber or Air BnB that are actually nothing like sharing and that, in fact, are successful precisely because they do not share) and the database will be distributed, participated and ubiquitous: an Internet of Everything based on the underlining technology of cryptocurrency: the Blockchain.
This is going to change everything again and this time the change will be even more profound and radical.
But how do we get there? How long will it take?
As for the second dimension, the time dimension, it’s all going to depend on the mass adoption of Blockchain technologies and ,most of all, mindset and of course on how much resistance the status quo and big giants are going to oppose to the change (in this respect is anyway very meaningful to see companies like IBM heavily investing on Blockchain technologies as a service), the manner in which this change is going to happen, already appears to be outlined in steps and phases of development that are quite clear:
1) The smartphone will change its role in our lives: from single device connected separately and independently to different sensors and microwires to a gateway that brings everyone of us its very personal access to the IOT world.
There are two directions in which this Mobile evolution will develop: Vertical: typical of an industry-specific verticals and based on a specific technology (insurance telematics, OEM, agriculture, travel, banking, health, etc.) Horizontal: based on Customer Engagement and on the Cosumerization of different industries and cross industries
2) This second dimension in particular, the Consumerization, is much more than a marketing slogan: not only in fact Customerization will determine new precise dynamics, services, functionalities and even gestures that every consumer is going to be expecting in every product or service experience, but it’s going also to exercise, above all, a function of conjunction and between different industries, which will result in a cross industry integration embracing essentially all areas of IoT that is going to ensure a much more seamless and integrated experience of use.
This will be the beginning of a new dynamic of “IoT rationalization” that is going to result into the integration of industries that up to now looks separate and apparently irreconcilable.
3) We will witness the birth of new business models based on interaction and integration not only of different platforms but of different ecosystems.
The mobile apps, for example, are not going to be limited to a few core functionalities: they are going to become SUPER-APPS in which the user is going to be able to essentially take every desired step or action, surfing across complementary functionalities, services and industries, without ever leaving the app itself.
This is the WeChat Model: one of the mobile apps that supports the creation of global ecosystems that in turn give access to other different ecosystems.
4) If we are witnessing on one hand to these movements and integrations on a “macro level”, the same forces are going to lead to the emergence of an ecosystem at a user level.
The smartphone will play an edge computing role orchestrating a user ecosystem of apps, devices and specific products and services.
If the value of a network is given by the square of the connected users and the processed data, it is easy to see how quickly we are moving towards a scenario where the value of this macro network is no longer represented by the square numbers of users, but the square number of “users-ecosystems" / "user networks" and this is going to lead to an unprecedented value in terms of installed devices, generated revenues and processed and generated data.
5) In this new Era every user will thus have total control of their data and the profit that will draw from the same.
We are going to witness the birth of true P2P sharing economies in which the transaction and the service will be conveyed 1to1 and virtually and simultaneous and certified by the network itself.
This is going to mean a dramatic change also from all those models that so far seems to unchallenged (like Uber and Air BnB for examples).
It’s going to be the gradual end of business models based on aggregation of data and services in which a centralised platform enables and certifies a service in exchange of a very high transaction fee (around 20% of the value), in favour of transactions and services exchange between individuals, certified by the network itself in encrypted information blocks, processed and stored in a distributed database, owned exclusively by the user who has originally generated them .
In these models the percentage of transaction paid to the network will fall to about 2% but this won’t mean a diminution of the generated value, in the contrary the volume of transactions and is going to grow more than exponentially and the new business models are going to rely on a "long tail" model and on an infinitely larger scale (this is going to finally solve the perennial incompatibility between music business and digital technology).
Those who once were the disruptors will have to be able to let go and coherently adapt or they are going to be, this time, the ones to be disrupted (I know that sounds almost insane saying it right now but we'll talk about in a few years).
This is happening as you read and this time the shake is going to be spectacular, it is only a matter of time. Who wants to bet?
#Revolution