Digitizing Retail: Unveiling the Power of Mobile Automation and Barcode Scanning
Serge Bazhenov
CEO & Co-founder Cleverence | IT-guy grown into Enterpreneur 15+ years of experience of automating Warehouse, Retail & Manufaсturing and of mobile apps for business
In an 8-hour shift, a front-line retail worker should ideally spend 70%-80% of their time serving customers. However, surveillance data indicates this isn't the reality, with some retailers having to increase staffing just to keep a single employee free for customer service.
Omni-channel retail is only compounding this issue. Staff are frequently occupied collecting online orders, leading to nearly all personnel being preoccupied and unable to attend to in-store customers.
To truly understand the nature of this predicament, let's take a look at the top 5 time-consuming tasks on the shop floor:
These tasks, conventionally handled in an archaic manner, rob your employees of precious time they could be spending on customer service.
With Cleverence Retail 15, we help bring mobile automation into your store operations, streamlining these tasks, saving your employees time and enhancing the customer experience.
Identifying the Product
Identifying a specific product in a store teeming with a myriad of items can be a Herculean task. Staff members have to navigate through a labyrinth of aisles, and sift through similar-looking items. In certain instances, they even need to use the checkout system to confirm the identity of the product. This laborious process takes up a significant chunk of time, thereby reducing the time spent on serving customers.
Checking the Price Tag
A task as ostensibly simple as checking the price tag often becomes a time-consuming activity. This happens when a price tag goes missing or a customer has a query about the price. Staff members then have to go all the way to the checkout counter to validate the price of an item, which eats into the valuable time that could have been dedicated to other customers.
Checking the Stock
The process of verifying stock levels is multi-layered and complex. Employees need to print out reports, manually check the shelves, cross-verify with backstore inventories, and then update the data back into the system. Each of these steps is time-consuming and fraught with potential errors, leading to inefficiencies in the process.
Locating the Stock
Even when items are in stock, finding the exact location of a specific inventory item in the store can be akin to finding a needle in a haystack. Limited signage and inconsistent organization can lead to employees spending an inordinate amount of time simply locating a single product.
Registering Receivings
The task of registering receivings is one of the most time-consuming aspects of retail operations. Each new delivery requires careful manual checks against the order list, followed by updating the system with the new stock. This lengthy and tedious process is prone to human errors, which can further extend the time taken for each delivery.
The Future of Retail with Cleverence
Enter Cleverence Retail 15 – a tool designed to revolutionize store operations. By leveraging mobile automation, Cleverence Retail 15 streamlines these time-consuming tasks, thereby freeing up employees' time and enhancing the overall customer experience.
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Streamlining Product Identification
Mobile applications integrated with barcode scanning capabilities present a game-changing solution for product identification. Rather than manually searching for items, staff members can simply scan the product's barcode using the app. This immediately pulls up all relevant information, saving a significant amount of time and effort. The app can also directly link to the inventory system, providing real-time data on product availability.
Simplifying Price Check
Price verification is made easy with the integration of barcode scanning in mobile apps. Gone are the days of needing to make a trip to the checkout system for price validation. By scanning the barcode, employees can instantly access the product's price information. This simplifies and speeds up the process, leading to better customer service and improved operational efficiency.
Reinventing Stock Check
Traditional stock checks can be time-consuming and prone to errors. With mobile applications, these processes are dramatically streamlined. The app allows employees to scan barcodes, instantly updating the inventory system and displaying real-time stock levels. It can even notify staff when stock is running low, ensuring accurate and efficient stock management.
Locating Stock with Precision
Mobile applications can serve as powerful tools in helping staff locate inventory items. By integrating with the store's inventory management system, the app can guide employees directly to the location of the specific item once its barcode is scanned. This eliminates the guesswork and wasted time associated with traditional methods of stock location.
Simplifying Receiving Process
The process of receiving new stock and updating inventory can be greatly streamlined with the help of a mobile app. By scanning the barcodes of incoming items, employees can quickly and accurately record new stock directly into the system, reducing human error and speeding up the entire process.
Embracing the Future with Cleverence
Cleverence Retail 15 is a robust mobile automation tool that incorporates these advanced features to enhance efficiency and customer experience. By choosing Cleverence, retailers can transcend traditional methods and step into the future of efficient retail operations.
Universal Hardware Compatibility
A key advantage of Cleverence Retail 15 is its wide-ranging compatibility with various hardware systems currently on the market. This means that whether your store is outfitted with the latest hardware or operating on legacy systems, Cleverence can seamlessly integrate with your setup. This ensures that you can reap the benefits of mobile automation without the need for expensive and disruptive hardware overhauls.
Seamless Backend System Integration
In addition to its versatile hardware compatibility, Cleverence Retail 15 also offers seamless integration with various backend systems. Whether you're utilizing SAP, DAX, or Odoo for your retail management needs, Cleverence can work in harmony with these systems. This eliminates the need for labor-intensive manual data entry and reduces the risk of errors, improving the overall efficiency and accuracy of your retail operations.
Embracing a Future with Cleverence
By opting for Cleverence Retail 15, you're choosing a solution that not only streamlines your day-to-day operations but also aligns with the hardware and backend systems you're already using. With Cleverence, you're not just investing in a tool; you're investing in the future of efficient, integrated, and customer-centric retail.
Join the Retail Revolution
Experience first-hand how Cleverence Retail 15 can transform your retail operations. We invite you to book a demo call with us and see the potential benefits for your business. Discover how seamless product identification, simplified price checking, efficient stock management, and easy hardware and backend system integration can revolutionize your retail operations.
Take the first step towards improving your store’s productivity and customer service. Book a demo today and join the retail revolution with Cleverence.
Click here to schedule your demo call: Retail 15 is a specialized software that supports a wide range of mobile devices with bar-code scanning capability. Retail 15 allows the automation of workplace and inventory processes, Goods receiving, Stocktaking on the shopfloor or Stockroom. (cleverence.com)