DoorDash hits profitability while TGI's hits Ch. 11
Carl Orsbourn
SVP - Food, Hospitality & Retail | Innovating ops with AI, automation & offshore labor for Restaurants, Retail, Tech, Multi-Units | Bestselling Author | Co-Founder | Board Member |Tech Thought Leader
In this week's The Digital Restaurant podcast, we discuss the following key headlines, and here are some of our key quotes. To get the transcript of our podcast - head here.
Articles mentioned in the video:
"Access has been going through this incredible acquisition spree. They acquired 20 companies in 2022 alone. But then they've been doing it again this year. I looked onto their website in September. They acquired a candidate onboarding software platform named Onboarded a digital commerce platform, a content management system, and a kiosk." - Carl
Related Article: Uber Announces Results for Third Quarter 2024
"As much as restaurants complained about having heavy commissions in order to participate on the marketplaces, they are now choosing to spend even more money on advertising. So commissions plus advertising, they're giving even more money for each order back to these platforms." - Meredith
Related Articles:
"Big giants in the marketplace delivery e com space are increasingly having these strategic partnerships. Perhaps, I think, as a way of being able to test each other out to see if perhaps they should perhaps have a more formal acquaintance with one another, i. e. maybe another acquisition or merger out there. The latest in this space of speculation is with DoorDash and Lyft" - Carl
Related Articles:
"Guests are spending less and less time inside the four walls. So that raises the question, of course, is this app meant to get guests to stay inside the four walls longer? Or is it actually just a capitulation and recognition that since guests aren't spending time inside the four walls, you have to expand your brand experience. outside of the four walls and be engaging with guests more broadly.And I think it is actually the latter that is the case." - Meredith
Related Article: TGI Fridays files for Chapter 11 bankruptcy
"It comes back to this piece around saying how much do we really need to think about the restaurant business model? How much do we really need to really think about doing it differently so that we can actually find a better, more stable pathway forward?" - Carl
Recommended by LinkedIn
Additional Articles:
The Digital Ledge at SaladStop! spotted by Jonathan Maze at FSTEC Asia - intriguing idea for fast casual brands.
Food delivery giants have to navigate global economic disparities
Assign metrics to your desired tech investments to help vendors see the opportunity
Carl Orsbourn talks AI and Restaurant Technology in Tokyo, Japan & the books visit Kyoto.
Co-Founder / CMO @ Cartwheel
1moInsightful 💡 thank you for including Cartwheel and delivery.com in the news highlights 👌