Dynamics AX: Understanding the End of Support and Your Next Steps

Dynamics AX: Understanding the End of Support and Your Next Steps

As we move further into 2024, it's crucial for businesses still using Microsoft Dynamics AX to understand the current support situation and plan accordingly. Here’s a comprehensive look at the status and your options moving forward.

Current Support Status for Dynamics AX

1️⃣ AX 2009, AX 2012, and AX 2012 R2:

  • Mainstream support ended: October 9, 2018.
  • Extended support ended: April 12, 2022.

2️⃣ AX 2012 R3:

  • Mainstream support ended: October 12, 2021.
  • Extended support has been extended to: January 10, 2028.

Implications for Your Business

Operating on unsupported versions of Dynamics AX can pose several risks and challenges:

  • No More Non-Security Hotfixes or Regulatory Updates: Without extended support, you will not receive any non-security hotfixes or regulatory updates, which could impact compliance and operational efficiency.
  • Increased Security Risks: Unsupported software is more vulnerable to security threats, as it no longer receives patches for newly discovered vulnerabilities.
  • Lack of New Features and Improvements: Staying on an outdated system means missing out on new features and improvements that can drive business innovation and efficiency.

Your Options Moving Forward

1️⃣ Continue with AX: While it is possible to continue using Dynamics AX, it comes with significant risks due to the lack of support and updates. Businesses that choose this path should ensure they have robust security measures in place and consider third-party support options to mitigate risks.

2️⃣ Upgrade to Dynamics 365:

  • Upgrading to Dynamics 365 Finance & Operations offers long-term stability, continuous updates, and a wealth of new features designed to enhance business operations. Dynamics 365 provides a modern, cloud-based solution that scales with your business needs and integrates seamlessly with other Microsoft services.

3️⃣ Consider Dynamics 365 Business Central:

  • A Cost-Effective Alternative: Dynamics 365 Business Central is an excellent option for small to medium-sized businesses looking for a more affordable and easier-to-implement solution. Business Central offers robust financial management, supply chain optimisation, and seamless integration with other Microsoft products like Office 365 and the Power Platform.

Benefits of Business Central:

  • Scalability and Flexibility: Easily scale up or down based on business needs.
  • Regular Updates: Benefit from automatic updates and continuous innovation.
  • Cost Efficiency: Lower initial and ongoing costs compared to D365 Finance & Operations.
  • User-Friendly: A streamlined interface designed for ease of use and quick implementation.

Why Upgrade to Dynamics 365 Business Central?

  • Exceptional User Experience: A redesigned, user-friendly interface enhances productivity and user satisfaction.
  • Seamless Integration: Integrates with Office 365 and the Power Platform for improved business efficiency.
  • Advanced Technology: Leverages AI and machine learning to unlock business potential.
  • Automatic Updates: Regular updates ensure your system remains current and secure.
  • Industry-Specific Capabilities: Customisable to meet the unique needs of various industries.


Don't wait until it's too late! Start planning your ERP future today. Whether you need advice on upgrading or finding the right talent for your new system, get in touch with us at Conspicuous. We specialise in Dynamics 365 and Power Platform recruitment and can help you navigate this transition smoothly.

Let’s ensure your business is equipped for success in the digital age.

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