🛠️ Early Release: Your Guide to CCW ANZ's 10th Anniversary! 🛠️
Customer Contact Week Australia and New Zealand
The largest & most innovative contact centre event in the Southern hemisphere!
Get a sneak peek at the Customer Contact Week ANZ 2025 Early Event Guide. Learn about the exciting speakers, formats, and networking opportunities that await you.
Celebrating 10 Years of Customer Contact Innovation 🎉
We’re excited to announce that the Early Release Event Guide for the 10th Anniversary of Customer Contact Week ANZ is now available! This milestone event, taking place in March 2025, will be a celebration of a decade of excellence, and we’re pulling out all the stops to make it unforgettable.
Why You Shouldn’t Miss CCW ANZ 2025:
🚀 A Decade in the Making: CCW ANZ has been shaping the future of customer contact for ten years. This year, we’re celebrating with a special focus on “Empowering Human Connection Through Technology.”
🎤 Top Industry Voices: Our line-up includes over 100 speakers (50 of which have already confirmed!) like Lauren Reid from Navy Health , Christopher Douglas from Accor Plus , and Melissa van der Burgt from Allianz Australia . They’ll share their insights on the latest trends and how to drive success in customer experience.
🔥 Cutting-Edge Topics: From AI and automation to workforce optimization, our sessions are designed to inspire and equip you with the tools to transform your operations.
🏆 Showcase Your Excellence: Participate in the prestigious CCW Excellence Awards and get recognized for your achievements in the industry.
🌐 Unmatched Networking: With more than 11 hours of dedicated networking, you’ll have countless opportunities to connect with peers, industry leaders, and potential partners.
📖 Ready to Dive In? View the Early Release Guide! 🔗
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The Early Release Event Guide is your roadmap to making the most of Customer Contact Week ANZ 2025. It’s packed with details on sessions, speakers, and everything you need to start planning your experience.
🗣️ Let’s Hear From You! What are you most excited about for CCW ANZ 2025? Are there specific sessions or speakers you’re looking forward to? Drop a comment below and let’s start the conversation!
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Get in touch with the Event Director Alexandra Craggs 爱丽 for more info!
Here's a glimpse of our 2024 event earlier this year:
#CCWEEKANZ #CCWEEKAU #CustomerExperience #ContactCentre #CXInnovation #EventGuide #CCW10thAnniversary #Networking #Awards
Customer Care Innovation Leader | Customer Service Technology Strategist | Workforce Management (WFM) Expert |
3moVery excited to attend, cant wait
Marketing Lead
3moThe excitement is REAL! Cannot wait for full agenda launch! 😁
Experienced Executive Leader, with a strong focus on people leadership, customer experience, operations, contact centres, client relationships, strategy & transformation
3moAn awesome event!!! Get along if you can!!!!
General Manager, Conferences & Large Scale Events at IQPC Australia
3moI can't wait! 10 years of CCW, what a way to bring together the industry :-)
General Manager Shared Services at Pica Group
3moThis will be even better than last year 🎉