Employee loyalty at workplace

Employee loyalty at workplace

Employee loyalty can be defined as employees who are devoted to the success of their organization and believe that being an employee of this organization is in their best interest.

Employee loyalty is represented as a set of emotions that create a strong bond between the employee and the employer, when they share the same values and goals, and have established enough trust and respect that the employees would like to stay and promote the company publicly.

Not only do they plan to remain with the organization, but they do not actively seek for alternative employment opportunities.

Coleman studied and researched organizations worldwide, and he found that 50% of hourly employees quit before their 100-day anniversary. For non-hourly or salaried employees, it’s 20%. 

How we onboard employees and make them feel part of our community can differentiate whether they will be long-time employees or leave almost as fast as they came,” Coleman said. “The first 100 days are the most important time in the entire relationship with an employee because this is where the foundation is laid 

While a company may obtain very valuable information from termination interviews, this kind of approach has two signal defects:

1. It looks at only one side of the coin—the termination side. If a company wants to keep its employees, then it should also study the reasons for retention and continuation, and work to reinforce these.

2. This approach also tends to assume a perfect correlation between job dissatisfaction and turnover. Many a company works for low turnover because it thinks a low rate implies that its employees are pleased with their jobs. This is not necessarily true, by any means. A low rate may just be the effect of a tight job market. Or perhaps the company has put golden handcuffs on its employees through a compensation scheme that emphasizes deferred benefits.

 High turnover rates can be costly and disruptive to the overall productivity and morale of a company. The inability to keep talent also reduces a company’s competitive edge. While attracting new talent is important, keeping talent is mission-critical. 

Employee retention is a critical aspect of running a successful business and improving employee retention results in the below benefits to the company;

1.Cost savings

Retaining employees reduces the recruitment and training costs associated with constantly hiring and onboarding new staff members.

It also reduces the lost productivity that occurs while new employees adjust to their new role.

2.Elevated productivity

Employees who have been with a company for a significant period of time are more likely to be familiar with their roles and responsibilities.

They require less time to adjust to their tasks, resulting in increased productivity and reduced training time.

3.Improved team cohesion

High employee retention creates a sense of camaraderie and trust among team members. When individuals work together for an extended period of time, they develop strong working relationships.

Additionally, this level of cohesion leads to effective collaboration, improved teamwork, and overall performance.

4.Positive company culture

Consistently losing coworkers to turnover can create uncertainty and anxiety in a workforce. 

However, when workers feel valued, supported, and satisfied in their roles, it creates a positive work environment. Here are some of the ways to improve employee loyalty by making efforts directly toward them;

1.    Listen to your employees

Give employees a chance to voice their comments, opinions, and suggestions on how the business is currently run and where they see the business going. 

Your employees may share some great ideas for the business. Engaging with your employees gives them a personal stake in the outcomes of the company.

2.    Impromptu promotions

If an employee is doing a good job, compensate that employee without them having to initiate the recognition of a job well done. Many employees don’t expect a significant increase in their pay or a large bonus check. Many simply appreciate the recognition or welcome additional responsibilities.

3.    Be honest and transparent with employees

Especially about company goals, work schedules, or any changes that could affect their jobs. 

4.    Share your own thoughts with employees from time-to-time

Including ideas you have for the future of the company or what you think is working well now.

5.    Encourage your team members by supporting them

Especially by praising their work, and giving them opportunities for growth.  

The specific traits or qualities of loyal employees can vary between cultures and industries, but there are several common traits that loyal employees possess. Key characteristics of employee loyalty may include:

1.      Learnability – passionate to grow, adapt and improve their skills

2.      Curiosity – the desire to constantly explore and search for new solutions

3.      Integrity – helping you deliver what they promise

4.      Commitment – willing to give their energy for things they believe in

5.      Ownership – taking personal responsibility even when it is not their mistake

6.      Assertive – protect their views even when they know others may not

7.      Courage – don’t hesitate to speak about topics others will not

8.      Appreciation– calling out colleagues when they do something great

9.      Advocacy – speaking positively about the organization, both internally and externally, acting as ambassadors, promoting the company’s products, services, and reputation. 

It may be easier to understand why employees leave companies than why others decide to stay. The key reasons employees decide to stick with a company for the long run instead of searching for new opportunities are as follows.

1. Competitive compensation and benefits

Fair and competitive compensation packages, including salary, bonuses, and benefits, play a crucial role in employee retention. When employees feel adequately rewarded for their contributions, they are less likely to seek opportunities elsewhere. They are also less likely to take the bait from recruiters proactively reaching out to talent.

2. Growth and development opportunities

Employees find value in having opportunities for career growth and professional development. Companies that invest in their employees' growth through training programs, mentorship, and advancement opportunities create a conducive environment for employee retention. 

3. Workplace recognition

Recognizing and appreciating employees' efforts and achievements can significantly influence satisfaction and loyalty. 

Providing regular feedback, rewards, and recognition programs are all strategies to help workers feel seen in the workplace. These types of efforts can create a more positive work environment and promote greater employee retention.

4. Work-life balance

Maintaining a healthy work-life balance is a priority for most employees. Companies that offer flexible work arrangements, promote work-life balance initiatives, and prioritize employee well-being are more likely to retain their workforce.

5. Meaningful and challenging work

Employees are more likely to stay with a company when they are engaged in challenging and meaningful work that aligns with their skills and interests. When employees find their work fulfilling, they are motivated to stay and contribute to the organization's success.

6. Job security

In a time when mass layoffs may be in the news, employees especially value job security and stability. Companies that provide a stable work environment, demonstrate financial stability, and offer long-term career prospects tend to retain their employees.

7. Commitment to transparency

When employees feel that they can trust their company's leadership and have access to open and honest communication, they are more likely to stay committed to the organization. This makes establishing trust and fostering transparent communication significant for improving employee retention.

8. Strong company values and culture

Employees tend to prefer working for an organization that is aligned with their own values. Additionally, organizations that have a strong, positive culture and promote inclusivity, diversity, and ethical practices tend to better retain their employees.

9. Supportive leadership

Effective leadership and supportive management are vital in retaining employees. When employees feel heard, valued, and supported by their supervisors, they are more likely to remain loyal to the company. When they feel disconnected from leadership and the direction of the company, they are less engaged and more likely to seek new opportunities.

10. Supportive colleagues

Positive relationships with colleagues and a supportive team environment contribute to employee satisfaction and retention. Companies that focus on encouraging collaboration and teamwork create a sense of belonging that encourages employees to stay longer and engage more with their work. 

Understanding and working on the below ideas contribute to a work environment that retains team members and promotes employee satisfaction. Regular feedback, professional development opportunities, and a focus on overall well-being will reduce turnover. By nurturing a workplace that aligns with employees' values and needs, organizations can build a foundation for long-term success.

Here are three simple ideas to communicate to your team to keep them engaged: 

  1. Organizational purpose: clearly communicate why the organization exists.
  2. Role contribution: explain how each role contributes to the organization's purpose.
  3. Individual importance: talk regularly with your team as fellow human beings (not just as employees) and share why they matter to you. 

To view or add a comment, sign in

More articles by James Rapala - CHRP, MIHRM

Insights from the community

Others also viewed

Explore topics