Empowering Supply Chain Success at CITGO Lubricants

Reduced Inventory by 36%, Decreased Idle Inventory by 46% and Increased Stock Turns by 54%

Reveal recently visited with CITGO Lubricants where we observed how its executive and front-line supply chain associates engaged with intent and purpose in its deployed supply chain governance structures:

• Tier 1 – Multi-Disciplinary Supply Chain and Support Function Associates
• Tier 2 – Business Function Leaders
• Tier 3 – Senior Leadership Team

CITGO Lubricants, in partnership with Reveal, has effectively leveraged governance and supply chain critical thinking to achieve above-expected supply chain outcomes, reducing inventory, incl. idle inventory (dead stock), increasing stock turns, improving schedule adherence and attainment, increasing component availability, and improving on-time, in-full—significant improvements by any measure.

In today's fast-paced business environment, a robust executive governance structure is essential for driving effective supply chain integration. By establishing clear leadership and accountability at the executive level, and empowering functional leaders and supply chain associates, CITGO Lubricants has aligned its supply chain strategies with overall business goals. This alignment not only enhances operational efficiency but also fosters innovation and agility, enabling them to respond swiftly to market changes and customer demands.

Moreover, a strong governance framework facilitates better risk management and compliance, reducing vulnerabilities and ensuring continuity in operations. It also promotes collaboration across departments, breaking down silos and encouraging a unified approach to problem-solving. Ultimately, this leads to improved customer satisfaction and a stronger competitive edge in the market.

Investing in a solid executive governance structure is not just about supervision, but empowering leaders to drive strategic initiatives that integrate and optimize the entire supply chain. CITGO Lubricants embraced governance as a catalyst for growth and resilience in their supply chain.

It was an honor, privilege and joy to see how well CITGO Lubricants have progressed along the Business Maturity® Continuum®.

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