eMSP Newsletter August 2024

eMSP Newsletter August 2024

Your essential resource for navigating the dynamic e-mobility service provider industry.

Gain insights, inspiration, and practical advice to elevate your charging app, enhance user experiences, and optimize operations.


Charging Point Statistics in Europe (July 2024)

All charge points: 906.535

AC: 758.668

DC: 60.724

HPC: 87.143

By: EVMarketsreports.com


User experience

Hands-Free EV Charging: AI-Powered Phone Line

Grant from Bypass – EV fuel cards, pay at any charger has developed an AI-powered phone line that helps EV drivers locate nearby chargers hands-free. Leveraging a set of technologies and APIs, the system identifies chargers based on the driver's location. No apps, no distractions—just make a call. This innovation shows how AI can transform simple phone calls into powerful tools for EV drivers and eMSPs.


Finding charging stations via WhatsApp?!

WhatsApp is gaining traction as a key tool for businesses to strengthen customer relationships. It’s used for everything from onboarding and newsletters to customer support. We’ve taken it a step further by integrating AI Assistant technology, allowing EV drivers to locate charging stations directly through the world’s most popular messaging service.

Try it yourself.


App Benchmark & Pricing

BMW’s eMSP Apps Offer Wallet for Managing Multiple Charging Tariffs

Drivers of electric vehicles are now able to select and manage their preferred charging tariffs from a large number of providers through the app’s new Charging Wallet. When the app user selects a charging station, the applicable prices for the selected charging tariffs are displayed, depending on availability, allowing the user to choose the cheapest tariff.

Collaborations

Hyundai Offers Discounted Charging Packages at Aral Pulse Stations in Germany

Hyundai customers in Germany can benefit from discounted charging rates at Aral Pulse stations through the "Charge myHyundai" service. Two subscription packages are available: "Aral Pulse Light" (€4.99/month) offers a 35% discount, while "Aral Pulse Premium" (€9.99/month) offers a 50% discount. These packages reduce the cost per kWh to €0.49 and €0.39, respectively, at Aral Pulse stations. However, standard rates apply at other charging points.


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