Espresso Your Potential! Welcome back to the Community Cafe.
The Community Cafe - Monthly Newsletter

Espresso Your Potential! Welcome back to the Community Cafe.

Welcome back, our Cafe regulars. This edition brews up a steaming cup of Community updates, each sip promising to energize your ServiceNow journey. We’ll percolate through the growth of the ServiceNow Community in 2023, then pour over the rich, robust flavors of the upcoming Washington D.C. release.

Stirring in a dash of developer tips and tricks, we’ll ensure your knowledge is as finely ground and expertly crafted as your favorite espresso. So, grab your cup, find a comfy corner, and get reading.


Keep scrolling for:

  1. Exciting news and updates.
  2. Helpful tips and tricks.
  3. Engaging community spotlights.
  4. The latest events.


News & Updates

Wave Goodbye to 2023 with ServiceNow Community By The Numbers!

The ServiceNow Community experienced some significant growth in 2023, welcoming thousands of new members and exploring dozens of opportunities for connection. Want to explore the highlights that made 2023 truly special for members of the ServiceNow family? If so, check out our Community 2023 By The Numbers.

Relive the year

Community 2023 by the Numbers

Bid Farewell to 2023 with Developer By The Numbers

But wait, there’s more! The ServiceNow Developer space has also seen some exciting growth in 2023. Developers have a fantastic opportunity to explore a wealth of resources and connect with peers, becoming immersed in the ServiceNow developer ecosystem. If you’re curious about the standout moments and assets that shaped 2023 for developers, check out our Developer 2023 By The Numbers.

Dive back in!


Explore the Washington D.C. Release Calendar!

Our Developer Advocates are your go-to individuals to help you optimize your use of the ServiceNow Platform, and they have a brand-new content calendar containing blogs, expert live streams, and podcasts about all things Washington D.C. Release. Check out the blog below to stay up to date with the latest information.

Access the Calendar

Washington D.C Release Calendar


Get ready for the future – The Washington D.C. TechNow is here

Hosted by our Developer Advocates, the first of February brings with it our Washington D.C. TechNow, a deep dive into the practical tips and guidance about Washington D.C., ServiceNow’s latest software version. Want to be among the first to see new features and improvements in the ServiceNow Platform, App Engine, and Automation Engine? Register with the link below!

Register here


Vote for The Devvies People’s Choice Award!

Ten apps, one People's Choice Award winner! The People's Choice Award voting for The Devvies 2024 is officially open, and we need your voice to honor the most innovative and impactful app of the year. Navigate over to our voting page to see each finalist app and submit your vote.

Time to vote!

Santi Cots accepts his award at Knowledge 2023

Recap: The India Meetup Tour

Curious to learn more about our Developer Meetup program? Join Pranav Bhagat, one of our developer advocates, on his exciting journey across three cities in India. Delve into his experiences and discover the stories he gathered during these meetups, as well as the individuals he met within the ServiceNow Community.

Read the blog here!

The Indore Developer Meetup

Tips & Tricks

LearnECMA Script 2021 with Earl Duque

ServiceNow's version of JavaScript was, for a long time, based on ECMAScript 5, which was released more than 13 years ago. However, Since the Tokyo release in 2022, in scoped applications, we can utilize all the new versions of ECMAScript from ECMAScript 6 all the way to 12. This large video series will help you catch up so you're not stuck in the past.

Catch up here.

Explore a Code Snippets Library

Elevate your ServiceNow Development skills with insights from ServiceNow MVP Steven Bell! A seasoned figure in our Community, Bell has dedicated recent months to revitalizing and reposting a wealth of knowledge through his Code Snippets Series. This collection, featuring an extensive array of labs and blogs, is great for developers looking to refine their craft. 

Dive in here.


Community Spotlight

Community Spotlight: Sujan Dutta

Sujan has been a part of the ServiceNow Community for more than a decade. Other than his fascination with building ServiceNow apps in collaboration with other technologies like RPA, AR, and Data Cloud, Sujan has been hosting the Pune Dev Meetup for more than 4 years, with an average attendance of over 100 attendees, instrumenting various Knowledge Sharing and Networking Sessions. These meetups have played a crucial part in evolving many ServiceNow Enthusiasts into MVPs and Rising Stars. He loves to engage in various dance and cooking activities in his spare time.

Connect with Sujan on LinkedIn.

Sujan Dutta - ServiceNow Community 2023 Rising Star

The NextGen Program Presents: Norma Jean Dendy

Meet Norma Jean Dendy, a military spouse and full-time ServiceNow professional! A July 2023 graduate of the RiseUp SkillBridge program, Norma Jean transitioned from the retail industry to tech, excelling as a Business Analyst and Platform Tester. Beyond her day job, she actively supports veterans through Hiring Our Heroes and dominates the volleyball court competitively. Starting her second term as a TA for the NextGen program, Norma Jean passionately aids learners entering ServiceNow roles. For those considering a ServiceNow career, her advice is clear — grant yourself permission to take the risk!

Connect with Norma Jean on Linkedin.

The Next-Gen Program Presents: Norma Jean Dendy

The Events Bulletin

Highlighting our newest Developer Meetup Chapters

Take some time to shine a spotlight on the new Developer Meetup chapters that were welcomed into the Community in 2023. Interested in taking part in a meetup yourself? Read the blog below and follow the link to sign up.

Read the blog.

Developer Meetup attendees pose with Developer Advocate Pranav Bhagat



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