Event Experience and Abstracts
This complimentary three-day virtual conference will help you gain the new skills, insights and competencies you need to become a Next-Generation SAP Center of Excellence and to thrive in your role in 2021.
Kudo’s to our great team that has been working since to produce this event. Thanks to SAP, our sponsoring SAP Partners, our advisory SAP Customers and ASUG for all of their efforts. This will be a great event to propel your SAP Center of Excellence into the 2020’s.
You can still have time to register and join us to be a part of ASUG’s Next-Generation SAP Center of Excellence Community of Practice. This complimentary event is open to ASUG members and nonmembers. You can access the full agenda and REGISTER TODAY!
Events within the Event - Covering Six Themes
Next-Generation SAP Center of Excellence Community
This is not just an event but is a once a year gathering of a "Community of Engagement and Practice". This will be continuous cadence of engagement year round for this community.
We are coming together as a community for impactful deep learning to not just help your organization but to also advance your professional and personal learning.
Join us to engage and learn more about our ASUG "Community of Engagement and Practice” and experience our 8 C’s of Community in action.
Albert Einstein once remarked, “You can’t use an old map to explore a new world.” It’s time for a new map!
We are living in a new world that’s for sure and a new map is required. Now more than ever we need to come together, learn together and work together as a community to help each other. The big benefit of virtual is also the option to access the recordings on demand.
Check out our full agenda and learn more about this complimentary event. You can click here to register.
Great Learning, Networking and Connecting with a Terrific Lineup of Expert Speakers from around the World
Special Guest SAP Executive Speaker
We are pleased to be joined by Andreas Heckmann - Executive Vice President Product Engineering, Head of Customer Support and Innovation
Special Guest Keynotes Opening Up Each Day
Our featured guest author keynotes on days 1 and 2 will share key insights from their recent books.
Main Program Sessions
Day 1 - May 4, 2021
Day 2 - May 5, 2021
Early Bird Live SAP Expert Q&A and Main Program Sessions
Day 2 - Early Bird Live SAP Expert Q&A
Main Program Sessions
Day 2 - May 5, 2021
Day 3 - May 6, 2021
Early Bird Live SAP Expert Q&A, Main Program Sessions and Deep Dive Live
Day 3 Early Bird Live SAP Expert Q&A
Day 3 - Main Program Session
Day 3 Deep Dive Live Session
Special Thanks to our Sponsors
This event could not be possible without the support of our sponsors and supporters for this we are grateful.
Session Abstracts
Day 1 Main Program: Foundations for the Next-Generation SAP Center of Excellence
May 4, 2021 - 11:00 am ET to 5 pm ET
Foundations for the Next-Generation SAP Center of Excellence
Paul Kurchina, ASUG
WORK DISRUPTED: Choices in the Accelerated Future of Work
The COVID era has made as all futurists as we have experienced so many shifts and accelerations in the past year. What happened? Is the world simply going faster or is it changing? Are we prepared to navigate these new ways of working? Jeff Schwartz, author and founding partner and leader of Deloitte Consulting's future of work practice and research will discuss why we can't use 20th century maps and mental models to navigate 21st Century work and careers. Jeff provides both a unique view of the breadth of the future of work landscape with an optimistic spin on the choices we face as individuals, business leaders, and citizens and society.
Speaker: Jeffrey Schwartz, Deloitte
The Fundamentals for Successful Business Transformation: Why the Customer Center of Excellence Is More Relevant than Ever
Two decades in, the Customer Center of Excellence (Customer COE) program is more relevant than ever. Businesses transform fast and their SAP systems change alongside. The Customer COE builds an essential bridge between the overarching business strategy and day-to-day business. It builds the foundation for companies’ success in their business transformation. Discover what lies ahead for Customer COEs and envision what the future holds for you.
Speaker: Andreas Heckmann, SAP
The Epicenter of SAP Excellence
Speaker: Stuart Browne, Resulting IT
Lunch and TED Style Talk on Sustainability “Chasing Zero”
Speaker: Vivek Bapat, SAP
Application Lifecycle Management for SAP Solutions
To ensure accelerated implementation and smooth operations of your end-to-end business solution throughout the entire lifecycle, SAP provides multiple application lifecycle management (ALM) offerings such as SAP Cloud ALM, SAP Solution Manager, and SAP Focused Run. Hear how SAP is jointly driving SAP ALM innovations with customers and partners to accelerate your SAP S/4HANA transformation journey with enhanced management and test automation of cloud, hybrid, and on-premise solutions. Understand the right ALM offering for RISE with SAP which brings together the solutions and services you need for true business transformation to the Intelligent Enterprise in one package.
Discover the Why, How, and When for SAP’s Application Lifecycle Management (ALM) implementation and operations offerings for SAP S/4HANA.
Speaker: Marc Thier, SAP
Living in an Agile and DevOps World
The Intelligent Enterprise requires shifting to Agile and DevOps, and continuous testing is the key to long-term success. Recognizing that today’s customers expect faster and more personalized ways to interact with their utilities, a leading utility provider invested $300 million in a customer experience transformation program. This spurred an “idea to production in five days” initiative—a challenge for teams used to quarterly SAP back-end delivery cycles. As teams began shifting to Agile and DevOps to achieve their new delivery goals, lengthy regression test cycles became a key hurdle. How could the teams move from idea to production in five days when it took them more than a week to run their planned regression test suite?
Speaker: James Senecal, Tricentis
Attacks on Mission-Critical Applications Are "The New Normal”
Used by over 400,000 organizations globally, SAP software is increasingly under attack. Join JP Perez Etchegoyen, CTO at Onapsis, to learn about the latest tactics, techniques, and procedures being used by threat actors to launch targeted attacks on SAP systems, including recent RECON and SolMan vulnerabilities disclosed in 2020, as well as older but still prevalent vulnerabilities. We reveal not just the theory, but the reality of active, ongoing, and pervasive global attack activity targeting SAP instances. The session will include demonstrations of currently used exploits, discussion of observed activity in the wild, and information on how to identify indicators of compromise from the observed activities.
Value to Audience and / or Key Takeaways:
- Not just a theory - SAP systems are under active attack, and not just traditionally “high value” systems
- Attack activity is global and ongoing
- Organizations must apply aggressive patching and standardized security protocols, including comprehensive
Speaker: Juan Perez-Etchegoyen, Onapsis
The Evolution of the Digital Experience for SAP Customers – Meet SAP for Me
Reducing business complexity remains one of every business’s core strategic objective. What matters today is experience. Customers expect a consistent and seamless experience along every single digital touchpoint they have with SAP. As such, SAP has introduced SAP for Me, an online portal that provides you a personalized entry point with a clear overview of your entire product portfolio.
Discover a FREE personalized one-stop shop to engage with SAP, seamless login with your SAP Universal ID or S-user, no extra downloads, no extra installations. In this session, you will hear about how SAP for ME addresses the challenges of improving support and the digital customer experience and the key to unlock the full potential of your SAP investment.
Speakers: Daniel Hilling-Smith and Juergen Jakowski, SAP
Hybrid Is the New Black: Rethink, Renovate, Renew Your CoE for the Cloud
An organization must adapt and adjust to changing conditions to survive and thrive. The Center of Excellence is no different. Through the years the CoE has move from simply supporting SAP to delivering projects to providing business process expertise to delivering tangible business value across an ever-expanding SAP ecosystem. Today’s (and tomorrow’s) challenge requires responding to the shift to cloud environments. This session provides a perspective on the organizational impacts of the hybrid CoE organization. After completing this session, the attendee will walk away with ideas on how to renovate / renew the CoE for the cloud.
Speaker: Doug Shuptar, SAP
Everyone Is Talking about Sustainability: How Will Your SAP CoE Help?
Sustainability has rocketed up the corporate agenda. It differentiates the leaders from the followers in any industry. This presentation presents simply amazing examples of enterprises who have leapfrogged their competitors.
Why is SAP a Sustainability leader in the IT industry? What products does SAP offer their customers to make a difference? But, above all, what should a Next-Generation SAP COE really be doing in Sustainability to blow the socks off their business leaders?
Speakers: Derek Prior, Former Gartner SAP Analyst and Paul Kurchina, ASUG
Day 2 Early Bird Live SAP Expert Q&A – 4 Concurrent Sessions
May 5, 2021 – 10:00 am ET to 10:45 am ET
Early Bird Live SAP Expert Q&A: Application Lifecycle Management
Transforming to an Intelligent Enterprise is more crucial than ever before. As a result, SAP provides multiple application lifecycle management (ALM) offerings such as SAP Solution Manager, SAP Cloud ALM and SAP Focused Run for effective implementation and operations management of SAP cloud, hybrid and on-premise solutions. Join us to explore, obtain guidance and ask your important questions about which ALM offering fits best to your solution and obtain best practices to accelerate your SAP S/4HANA transformation journey.
Speakers: Marc Thier, Tim Steuer, John Krakowski, and Evan Stoddard, SAP
Early Bird Live SAP Expert Q&A: SAP for Me - Overview and Future of Customer Collaboration with SAP
What if you as customer could get a 360 view on your SAP products and related licenses and consumption, balance statements, systems, provisioning status and much more? Learn in this session, how to use this new transparency to get more out of your SAP investments.
Speakers: Heike Ried and Oguzhan Genis, SAP
Early Bird Live SAP Expert Q&A: Increase Business Efficiency and Optimize Your SAP ECC at No Additional Cost
Speaking with customers, we know that not everyone is on their SAP S/4HANA journey yet. Some customers are still looking to get the most out of their ECC investment. And why not? You've spent a lot of time, people hours, and energy to make SAP ECC the foundation for your company, right? But have you untapped everything? Are your business processes optimal? Is the quality and quantity of your data making you invest in more space to store it? Is your system so customized it looks like a snapshot out of Mad Max? And how about your user experience? Is everyone satisfied with their productivity?
If you're now wondering, "What can I do to improve in these areas while preparing for SAP S/4HANA?" Don't fear, you're not alone. And guess what? We can help!
Get your questions answered by SAP Experts in Data Volume, Custom Code, and User Experience live in this session.
Speakers: Kristen Scheffler, Olga Tregub, Sahail Shariff, Damian McCarthy, and Christoph Bechtloff, SAP
Early Bird Live SAP Expert Q&A: The Customer SAP CoE in a Hybrid World
The Customer COE program by SAP supports Customers to build-up the bridge between IT and business departments. In this expert session we would like to explain you the relevant core functions to operate your hybrid system landscape independently which solutions are integrated and the size of your company. As part of the core functions you´ll receive tool recommendations and best practices.
Speakers: Pedro Arrontes and Doug Shuptar, SAP
Day 2 Main Program: Accelerating SAP Customer Innovation – Culture, Strategy and Tools
May 5, 2021 - Day 1 from 11:00 am ET to 5:15 pm ET
Accelerating SAP Customer Innovation – Culture, Strategy and Tools
The key to success for SAP customers is the right culture, strategy and tools to accelerate innovation, speed and agility in their organization. During this session you will hear some examples of SAP customer innovation to jumpstart today’s event and inspire your innovation efforts.
Paul Kurchina, ASUG
Building a Culture of Innovation
"It sounds so seductive – a “culture of innovation.” The three words immediately conjure up images of innovation savants like 3M, Pixar, Apple, and Google. The sorts of places where innovation isn’t an unnatural act, but part of the very fabric of an organization. However, despite massive investment, surveys show that 90% of companies are dissatisfied with their innovation performance.
One chief reason is because they have failed to address a huge underlying obstacle: the day to-day routines and rituals that stifle innovation. Fortunately, it’s possible to “hack” this problem using an intervention called BEANs, shorthand for behavior enablers, artifacts, and nudges. Behavior enablers are tools or processes that make it easier for people to do something different. Artifacts—things you can see and touch—support the new behavior. And nudges, a tactic drawn from behavioral science, promote change through indirect suggestion and reinforcement.
In this collaborative discussion, Scott Anthony will draw lessons from his recent book Eat, Sleep, Innovate about how to break organizational inertia and spur innovation. He will share case studies from his field experience, including work helping DBS Bank with its industry-leading cultural transformation. Participants will leave with a common language, practical tools, and inspiration that innovation success is within their reach.
Specific discussion topics:
• An overview of the five behaviors that drive innovation success
• How to identify critical blockers that inhibit following these behaviors
• How to use behavior enablers, artifacts, and nudges (BEANs) to encourage desired behaviors and overcome critical blockers
• Tips to identify, motivate, and develop innovation talent inside your organization"
Speaker: Scott D. Anthony, Author and Innosight
Future-Proofing Your Business with SAP Business Technology Platform
With rapidly changing business conditions and technology, organizations struggle to keep pace. Agility demands digital transformation and cloud adoption. A critical step is to set up a business- focused Centre of Excellence that connects your technology strategy to business outcomes. Hear how SAP Business Technology Platform strategy can help you to connect the dots between your business and your technology strategy.
Speaker: John Gibson, SAP
Supporting Your Hybrid Landscape with SAP Integration Suite
For most SAP customers, integration projects for Application to Applications and Business to Business scenarios have traditionally used SAP Process Orchestration (PO). The adoption of cloud SaaS applications (both SAP and third party) have made integration more complex and challenging. SAP Integration Suite with a set of integration capabilities that emphasize cloud-to-cloud and on-premise-to-cloud scenarios is now recommended as the base for integration projects of all types.
Come to this session to learn:
- the complementary role of SAP Process Orchestration and SAP Integration Suite in managing on-premises, on-premise-to-cloud, and cloud-to-cloud integration tasks
- how to accelerate integration projects by starting with pre-packaged integration content
- how to incorporate event driven integration patterns into your integration scenarios
- how to leverage the power of APIs with SAP’s API management capabilities.
SAP integration experts will lend their knowledge, best practices and expertise to this session to ensure you walk away with the knowledge needed to advance your integration projects.
Speaker: Paul Medaille and Martin Bachmann, SAP
Get Strategic with RISE with SAP: Focusing on Business Evolution and Value
Transformation brings endless opportunities. As RISE with SAP makes “business transformation as a service” simpler, how can you prioritize those opportunities? Hear from Deloitte transformation leaders as they outline a strategy for creating an outcomes-based RISE with SAP ecosystem to support evolving business goals and deliver sustainable value.
Speaker: Nikhil Goray, Deloitte
DIY SAP S/4HANA Migrations: Automate and Accelerate Your Approach to Migrate to SAP S/4HANA and the Cloud
Managing Director and President, Thomas Rosinski, introduces innovative ways to help your SAP CoE become more self-sufficient with a software enabled selective data migration approach. Reduce manual effort and costs with predefined transformation scenarios, rules based configuration approach, automated mock dry run testing and the implementation of the optimal roadmap.
• Understand the key to unlocking the benefits of S/4HANA.
• Build a compelling business case that supports and enables the strategic direction of your organization.
• Accelerate data transition with parallel processing for large workloads- maximize uptime and minimize downtime.
• Learn how SNP’s product suite provides an end-to-end approach for the simplest to the most complex SAP transformation – Plan, Transform, to Go-Live in one platform.
Speaker: Thomas Rosinski, SNP
Making the Leap to Build Skills and Knowledge for Your Successful Business Transformation
Now is the time to build your employees business skills and professional skills for a successful future. As the COVID-19 response accelerates the speed and scale of digital transformation, relevant digital skills the organization needs are key for successful business transformation.
Interested to hear about how to actively manage the massive skill shifts towards cloud and digital transformation since the onset of the pandemic?
Do you want to understand how SAP is driving a new learner experience and digital first approach to help you to fill the digital transformation skills gap? Discover how to build your employees business skills and professional skills for a successful future.
Speaker: Simone Saar, SAP
ERP Modernization
The financial value of Digital Transformation (DX) stems from the ability to transform your business in new and innovative ways. Technology can drive net new revenue streams faster than ever before, but an on-premise, heavily customized ERP system is often a roadblock. In this session, you’ll see how SAP S/4HANA on Google Cloud can help modernize your ERP system and give you access to net new innovations from Google Cloud and SAP to help achieve your DX goals
Speaker: Dinesh Vandayar, Google Cloud
Insights on Innovation from the Intelligent Enterprise Institute
SAP customers have already started their journey to become Intelligent Enterprises. SAP has launched the Intelligent Enterprise Institute (IEI) with the objective to help our customer to achieve the desired outcomes faster.
The Institutes offers access to thought leadership, think tanks and unique event/training experiences to help customers to drive mindset change in their organization combined with services that provide a fast track from idea to tangible business results (Institute Labs).
The four distinct Institute labs offer services that address the key business initiatives of the customer with a focus on Intelligent Processes based on the SAP Business Process Intelligence solution, support for new Data Driven Business Models, Experience Management and Sustainability.
During this session Stefan will share a number of key learnings from IEI based on customer engagements.
Speaker: Stefan Schoepfel, SAP
The Innovation Show and Permanent Reinvention
Kicking off this session Aidan McCullen will share some key learning from his top 5 episodes from his show TheInnocationShow.io to open up this session.
This will be followed by Aidan sharing insights from his recent book “Undistruptable: Permanent Reinvention for Individuals, Organisations and Life”. In an era of galloping change we need to develop additional capability BEFORE we appear to need it. This is critical for our organisations and individuals to stay relevant.
This high-energy, visual and story-rich session will cover:
• The rate of change
• Why change catches us off guard
• The forces of change
• Why we need to reinvent
• How we can think about change
You will walk away from this session with renewed inspiration – after all who does not want to be “Undistruptable” in all areas of one life.
Speakers: Aidan McCullen, Host of the Innovation Show and Paul Kurchina, ASUG
Day 3 Early Bird Live SAP Expert Q&A – 4 Concurrent Sessions
May 6, 2021 – 10:00 am ET to 10:45 am ET
Early Bird Live SAP Expert Q&A: RISE with SAP
Interact with subject matter experts to learn the best practices, share experiences, and discuss the latest information about key topics. Bring your questions to obtain guidance and discuss your individual situations.
Speaker: Matthew Donovan, SAP
Early Bird Live SAP Expert Q&A: Integration Considerations for a Hybrid Cloud and On-Prem Application Landscape
This informal Q&A style session will dive into key considerations, best practices and recommendations when looking at improving your integration strategy for a hybrid cloud and on-prem landscape.
SAP integration experts will discuss a number of topics including:
- the complementary role of SAP Process Orchestration and SAP Integration Suite in managing on-premises, on-premise-to-cloud, and cloud-to-cloud integration tasks
- how to accelerate integration projects by starting with pre-packaged integration content
- how to incorporate event driven integration patterns into your integration scenarios
- how to leverage the power of APIs with SAP’s API management capabilities.
You will have the opportunity to ask questions and get answers from the panel of SAP integration experts who will be on hand to lend their knowledge and expertise to ensure you walk away with the information needed to advance your integration projects.
Speaker: Martin Bachmann, Elijah Martinez, and Udo Paltzer, SAP
Early Bird Live SAP Expert Q&A: The SAP Partner Ecosystem and SAP CoE
Interact with subject matter experts to learn the best practices, share experiences, and discuss the latest information about key topics. Bring your questions to obtain guidance and discuss your individual situations.
Speaker: Tom Roberts, SAP
Early Bird Live SAP Expert Q&A: The Future of SAP Road Maps: Meet the SAP Road Map Explorer
Interact with subject matter experts to learn the best practices, share experiences, and discuss the latest information about key road mapstopics. Bring your questions to obtain guidance and discuss your individual situations.
Speakers: Isabel Rodrigues and Corinne Reisert, SAP
Day 3 Main Program: Thrive After SAP S/4HANA Go-Live
May 6, 2021 - Day 1 from 11:00 am ET to 4:00 pm ET
Thrive After SAP S/4HANA Go-Live
Are you looking for best practices on how to live your best SAP S/4HANA life? You have moved to SAP S/4HANA and now, new questions come to your mind while you are still fine-tuning the necessary operations and business processes to become an intelligent enterprise.
If you have done a technical upgrade, the business wants to know what’s next and how to turn on all the innovations available.
Speaker: Paul Kurchina, ASUG
Understand, Innovate and Transform Your Business Processes – SAP Business Process Intelligence
Companies need to change the way they run their business to survive strong competitive pressure and thrive in the new digital era. A reliable transformation engine helps companies to continuously meet their need for efficiency, agility and innovation.
Next generation process intelligence is data-driven and human-centered. It enables fast time to insights, fast time to action and automation at scale.
Learn how the Center of Excellence can facilitate the transformation of their businesses.
Speaker: Wassilios Lolas, SAP
SAP S/4HANA and IT Infrastructure Transformations and Their Implications on SAP Center of Excellence
"With new IT strategies on the rise CIOs and business unit leads strive for massive innovation speed and shift from ""keeping the lights on"" mentality to ""enable innovation speed at scale". This change demands a shift to the cloud including 80% standardization in enterprise software as well as an expert run infrastructure and IT operations, enabling to fast react on business changes and quick enablement of innovations.
The "Status Quo" of SAP customers is transforming towards a standard process configuration with modifications and extensions moving out of the core and into extension platforms like the BTP.
The role of the CoE is thereby changing as drastically as the customers IT departments.
Speaker: Stefan Batzdorf, SAP
Life on the Leading Edge – Vistaprint SAP S/4HANA Innovation Journey
Join us, to hear how Vistaprint is leveraging the SAP S/4HANA innovations to achieve fantastic business outcomes. In this Customer Showcase, we will have a fire-side chat with the Vistaprint CIO and team, to understand how they are innovating across the board, to meet their business demands.
Since their S/4HANA Go-Live, Vistaprint has continued to roll out innovation to their business, leveraging Fiori, S/4HANA Embedded Analytics, SAP Analytics Cloud, and Intelligent Technologies (iRPA and ML). Understand their best practices and lessons learned from their S/4HANA innovation journey, also get a sneak peek into what they’re planning next.
Speakers:
Mukul Agrawal and Matt Therrien, Vistaprint
Jayne Gibbon and Jon Wingerd, SAP
You're Live on SAP S/4HANA - What's Next ?
Congratulations you’ve done it. Your company is sitting on a future proof platform. To harvest the benefits, you need to leverage what the platform offers.
This comes in 2 flavors. Consume the wealth of innovation provided and implement next generation business processes that take advantage of the differentiating qualities of SAP S/4HANA.
Don’t be complacent and rest on the compatibility of SAP S/4HANA with SAP ERP.
Speaker: Rudi Hois, SAP
Design, Analyze and Automate Business Processes – Driving Efficiency and Customer Excellence
Deep dive and learn how SAP Business Process Intelligence is delivering process insights and opportunities to automate, renovate business processes in a hybrid SAP and non-SAP landscape. Where to start digitalization of business processes and continuous improvement of capabilities in newer releases of S/4HANA? What tools and solutions are available from SAP to jump start adoption of right capabilities that will best serve your customers?
Don’t spend days exploring value and opportunities.
Deep dive into data driven business process discovery, automation recommendations, and continuous improvement opportunities. Join this session to deep dive into Business Process Intelligence capabilities from SAP.
Speaker: Bhagya Subbareddy, SAP
3 Critical Skills to Build on Your SAP CoE to Support ML and AI in SAP S/4HANA
SAP has been adding “intelligence” into business processes supported by SAP S/4HANA to drive better business outcome. But what the technologies enabling these capabilities? What are the skills you need in your SAP CoE in order to configure, operate, and extend them? And most of all, what’s the best way to get started today? Get guidance from SAP experts on supporting intelligent business processes with Situation Handling and Machine Learning/ AI embedded in SAP S/4HANA. Learn about the underlying architecture based on available use cases and receive recommendations for acquiring the skills to drive innovation in your business.
Discover where to find information on new and planned innovations, and how you can activate your first Intelligent ERP use case in SAP S/4HANA today.
Speaker: Andreas Welsch, SAP
Day 3 Ask the Experts – 4 Concurrent Tracks
May 6, 2021 – 1:15 pm ET to 4 pm ET
Track 1 Application Lifecycle Management
Implementing SAP S/4HANA and RISE for SAP with ALM
RISE with SAP brings together the solutions and services customers need for true business transformation in the way that works best. In this session, understand the benefits of the central and holistic Application Lifecycle Management (ALM) capabilities for RISE with SAP, that enables customers to accelerate time-to-value, ensures business continuity, and to reduce the cost of implementation for SAP S/4HANA.
Speakers: Tim Steuer, SAP
Integrating SAP Solution Manager with ServiceNow
Understand SAP Solution Manager’s IT Service Management (ITSM) integration strategy for integrating third-party ITSM tools integrated into SAP’s ALM processes. Hear from Concorn, one of SAP’s partners, who leveraged the open API to create an adapter that integrates SAP Solution Manager with ServiceNow.
Speaker: Graham Henderson, Concorn
Operating Hybrid Landscapes with SAP Cloud ALM or SAP Focused Run
Learn how SAP Cloud ALM, SAP’s new cost-effective cloud-based application lifecycle management offering, is perfectly suited to ensure smooth operations without disruptions while increasing business process execution quality and performance. Also, understand how SAP Focused Run is the ultimate solution for businesses that require high-volume system and application monitoring, alerting, and analytics. Learn how this powerful solution addresses customers advanced needs regarding system management, user monitoring, integration monitoring, and configuration and security analytics.
Speaker: Tom Merta, Janko Budzisch, Stefan Lahr, SAP
Track 2 - Enterprise Support
SAP Enterprise Support Enablement: Your Single Source for High-Impact Empowerment
Transforming to an Intelligent Enterprise is more crucial than ever. The SAP Enterprise Support Academy and Value Maps programs deliver the empowerment and expert collaboration needed for your transformation journey. Learn how to access high-impact empowerment content, services, and prescriptive guided enablement journeys via aninteractive social collaboration platform. Explore how to navigate through the available offerings and start benefitting today!
Speaker: Ami Patel, SAP
Predictive and AI-Enabled Technologies as the Foundation for Next-Generation Support
Learn about the future of Product Support and how to leverage the latest innovations from our portfolio of services within the Next-Generation Support concept, such as our AI-enabled support assistant, machine translation in Expert Chat service, new additions to the Product Support Accreditation program, and predictive support.
Speaker: Jason Reynolds, SAP
Process Excellence and the Next-Generation SAP Center of Excellence
Is your business performing at its best on SAP S/4HANA?
Is there potential to improve process performance in comparison to your peers?
How can the Next-Generation SAP CoE optimize the use of SAP S/4HANA, and drive business agility through process excellence?
Join this session to learn how to live the best SAP S/4HANA life with SAP Enterprise Support and SAP Business Process Intelligence.
- Gain unique insights into your current business performance through industry benchmarks, and functional SAP S/4HANA usage.
- Understand the potential for business process improvement, standardization or automation through tailored SAP S/4HANA capabilities (up to the latest Release).
- Leverage recommendations of SAP Enterprise Support to drive adoption of SAP S/4HANA capabilities for continuous improvement and innovation of business processes.
Speaker: Pattabhi Peddinti, SAP
Track 3 – SAP for Me
Keep Track of Your SAP Product Portfolio and
Related Opportunities with SAP for Me
Do you know your current, entire on premise and cloud SAP product portfolio? Learn in this session how to get more out of your portfolio, with upcoming product improvements or new insights on your related opportunities to improve your software landscape.
Speaker: Bertram Ganz, SAP
Get Your SAP Licenses Under Control with SAP for Me
You are looking for increased transparency across the financial aspects of your SAP product portfolio? In this session, we will show you how to keep track on your licenses, contracts and take action using digital self-services.
Speaker: Lisa Crockett and Oguzhan Genis, SAP
Get the Most out of SAP Support and Self-Services with SAP for Me
This session is about support channels, incidents and related avenues for problem solving. Learn how SAP wants to bring support to a next level with SAP for Me, the new platform that will allow you to get access to all support information and services in a simple and consistent way.
Speakers: Stefan Vormbrock and Harald Hirsch, SAP
Track 4 – Thrive After SAP S/4 Go-Live
You're Live on SAP S/4HANA - What's Next ?
Congratulations you’ve done it. Your company is sitting on a future proof platform. To harvest the benefits, you need to leverage what the platform offers.
This comes in 2 flavors. Consume the wealth of innovation provided and implement next generation business processes that take advantage of the differentiating qualities of SAP S/4HANA.
Don’t be complacent and rest on the compatibility of SAP S/4HANA with SAP ERP.
Speaker: Rudi Hois, SAP
Design, Analyze and Automate Business Processes – Driving Efficiency and Customer Excellence
Deep dive and learn how SAP Business Process Intelligence is delivering process insights and opportunities to automate, renovate business processes in a hybrid SAP and non-SAP landscape. Where to start digitalization of business processes and continuous improvement of capabilities in newer releases of S/4HANA? What tools and solutions are available from SAP to jump start adoption of right capabilities that will best serve your customers?
Don’t spend days exploring value and opportunities.
Deep dive into data driven business process discovery, automation recommendations, and continuous improvement opportunities. Join this session to deep dive into Business Process Intelligence capabilities from SAP.
Speaker: Bhagya Subbareddy, SAP
3 Critical Skills to Build on Your SAP CoE to Support ML and AI in SAP S/4HANA
SAP has been adding “intelligence” into business processes supported by SAP S/4HANA to drive better business outcome. But what the technologies enabling these capabilities? What are the skills you need in your SAP CoE in order to configure, operate, and extend them? And most of all, what’s the best way to get started today? Get guidance from SAP experts on supporting intelligent business processes with Situation Handling and Machine Learning/ AI embedded in SAP S/4HANA. Learn about the underlying architecture based on available use cases and receive recommendations for acquiring the skills to drive innovation in your business.
Discover where to find information on new and planned innovations, and how you can activate your first Intelligent ERP use case in SAP S/4HANA today.
Speaker: Andreas Welsch, SAP
Pack Your Virtual Bags and Put up Your “Do Not Disturb” Sign at Home
So get ready to focus for three days from May 4th - 6th, let your family and friends know that you are "packing your virtual bags" and will be hunkering down at home for three days of learning. You will be in the "Next-Generation SAP Center of Excellence Learning Zone".
Print out our DO NOT DISTURB" graphic and tape it to your door at home to remind others that "Deep Learning is In Progress from May 4th -6th".
For more info and to register for this complimentary event - Registration
Join Us For Three Insightful Days of Next-Generation SAP Center of Excellence Learning!
REGISTER TODAY!
If you have any questions please email me at Paul.Kurchina@asug.com