Free Virtual CX Leadership Sessions

Special times, ask for special measures. On a personal level, I wish you good health! On a professional level, I wish you wisdom, and a huge shot of extra CX leadership. Because this is what we need right now. For you to step up. But when it comes to CX Leadership

📢 What to do, when you are a CX leader in these times of corona?

📢 How does corona impact your CX position, the work you have (and need to do) towards customers and employees?

📢 What are challenges, but also opportunities?

📢 What actions to undertake

I want to help you and all CX peers in out!

For our own safety, I have created a virtual community. Cause, we might have to work from home now, but our CX challenges continue. Maybe more than ever. 

This week I'll host a series of virtual CX Leadership sessions for my CX Greetz readers and LinkedIn connections and followers. For free! Together we explore several topics. All with one goal: to be the best CX leaders we can in these corona times. To learn and share. Because I have answers, but together we know MUCH more. 

Agenda:

Sessie 1: Hoe vergroot je jouw impact als CX leider in deze moeilijke tijd? - Wednesday March 18th, 4 PM CET - Amsterdam time (taal Nederlands)

https://zoom.us/j/313012365?pwd=V2UwK3hCaTZmUWNKSDFGT0VwS1psUT09

Session 2: How to amplify your CX leadership in these tough times- Thursday March 19th, 9.30 AM CET - Amsterdam time (language English)

https://zoom.us/j/520769983?pwd=NWQxaUFqYnR1YUJBaFNhSFk5b2R2UT09

Session 3: How to impact Customer Experience using the Voice of the Customer in these tough times - Thursday March 19th, 1 PM CET - Amsterdam time (language English)

https://zoom.us/j/782075410?pwd=R1Y1S3ljdVpoZy9BSGp6a2h3RzBBUT09

Session 4: How to lead CX in a virtual world - Friday March 20th, 1 PM CET - Amsterdam time (language English)

https://zoom.us/j/298003694?pwd=elFiZlBvYSszN3RtaGNmWHJmdUhpQT09

Copy the link of the meeting you would like to attend and create an appointment in your agenda. As soon as the meeting starts, you can use that link to join. Good to know: there's a limit of 100 people per meeting, so only the first 100 can join. 

As I have no idea how much need there is for these sessions, I will record them and also share them on Youtube. If you want to explore other topics, please let me know, so if there is demand we schedule more Virtual CX Leadership sessions!

>>> Nienke Bloem CCXP CSP is an expert in Customer Experience, both as Keynote Speaker, teacher of the 2 day CX Masterclass to prepare you for the CCXP exam and she is co-founder of the customer experience game. Do you want to read her blogs or learn more about her? Visit her website or subscribe to her monthly CX Greetz. **

>>> Feel free to comment on this blog and share it in your community! **