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The Manager’s Role in Building a Culture of Trust
November 21, 2024 | 1:00 p.m. CT
Trust is the foundation of any successful workplace, and as a manager, you play a critical role in fostering that trust.
It’s not just about getting people to trust you and your organization — it’s about making sure your employees feel genuinely trusted in their day-to-day work. When employees feel trusted, they are more likely to take risks, collaborate openly, and remain fully engaged in their work. But how do we cultivate that feeling of trust?
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Is Your Workplace Writing Unintentionally Hilarious? Here’s How to Fix It
You want your writing to be marked by thoughtful clarity, not careless hilarity. This article touches on the dangers of misplacing your modifiers — and offers tips on putting your words in their proper places.
Six Ways to Keep Your Customers Happy by Keeping Your Customer Service Team Happy
If you’re leading a team of customer service representatives, keeping your team motivated and happy falls to you. These six secrets can make the difference between being on fire and being burned out.
Want to Say “Yes” to Success? Try Saying THIS One Word to Yourself at Work
There’s a superpower hidden inside you. Nobody will know you’re using it but you, and you can unlock it with a word. Read on to find out more about the benefits of self-regulation on the job.
IN-PERSON LEARNING
Get out of the office and into your next learning opportunity! We just added more dates through January along with new training and new cities! See the full in-person schedule.
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