From Shetland to Scilly: Agilico's Commitment to UK-Wide Service Excellence

At Agilico, we serve more than 14,000 customers across the UK who are on a mission to build organisations fully equipped for success in the face of rapid and continuous change. You can expect outstanding service in everything we do as we strive to earn your valued loyalty every day. to maximise operational effectiveness and ‘Make Work Easy’ for people through the use of cutting-edge workplace technology.

Nationwide Coverage

We are very proud to be a truly nationwide business that can provide excellent coverage and service across the UK. From the Isles of Scilly to Shetland and everywhere in between, our engineers regularly go the extra mile to visit and support customers, maintain MFDs, and ensure our customers receive excellent customer service.

Our engineers go above and beyond to ensure that they can get to our customers and deliver excellent service. If that means taking a ferry, going by helicopter or catching a plane to visit some of the more remote locations, it’s all in a day’s work!

Managed Print Services

Our Managed Print Services (MPS) team is dedicated to ensuring that your printing infrastructure is always running smoothly. Our engineers are adept at installing and maintaining multifunction devices (MFDs) to meet your needs. Whether it’s a routine service or an emergency repair, you can rely on our MPS team to be there promptly and efficiently.

From the North…

Our coverage extends to the northernmost points of the UK, including Shetland and Stornoway. We have a fantastic team who cover the whole of Scotland. And we're fortunate to have Calum MacRae based in Stornoway, where he lives and works to support our customers.

To the South…

Our coverage reaches the southernmost points of the UK, including the Isles of Scilly, 28 miles off the coast of Cornwall. Senior engineer John Mulcahy recently visited our customer, Five Islands Academy, on the Isles of Scilly by helicopter. While the majority of support calls are handled remotely by our experienced helpdesk, we undertake scheduled preventative maintenance when onsite to ensure maximum uptime and reduce environmental impact for these customers.

You can see a video of John's journey to the Isles of Scilly below.

And West into Wales

Our engineers support our customers in Wales, from Cardiff to Colwyn Bay, Holyhead to Haverford West.

Our Most Unusual Location?

Our engineers also service some of the most unusual locations, including oil rigs in the North Sea. Our offshore team has four dedicated engineers including Steven Miller.

Experienced and Dedicated Team

The average length of service for an Agilico engineer is almost 15 years. During this time, they build strong relationships with customers, develop a deep understanding of the businesses they service, and possess unmatched local knowledge. 

At Agilico, we are committed to delivering exceptional service and support to our customers across the UK. Whether you are in a bustling city or a remote island, our dedicated team is ready to assist you with your workplace technology needs. We invite you to partner with us and experience the Agilico difference.

Ready to maximise your operational effectiveness?

Get in touch today and discover how the friendly Agilico team can support your business with our nationwide coverage and exceptional service.