Generating Behaviors
Khaled Yousry ,CSP®,CRSP®,CMIOSH ,PMP®,IDipNEB,CSM,MSc 🦅
💡LinkedIn Top Voice QHSE Consultant & Trainer @ Kuwait Oil Tanker Company | CSP, CRSP, NEBOSH, CSM, STS
What are the The Types of Behavior?
The Visual Behaviors
1. Physical Actions - What I Do
I see you are talking with someone
2. Non-Verbal Actions-How I Do It
Your body position is leaning forward, facing the person sitting across from you
The Auditory Behaviors
3. Language - What I Say
I hear you say, ‘I’ll definitely call you tomorrow”
4. Vocal Delivery - How I Say It
Looking at behavior with this perspective allows us to move from thinking about ‘performance’, which is large and ambiguous, to instead thinking about a collection of very specific and tangible behaviors – which drastically simplifies our understanding of what to observe in evaluation of that performance.
This in turn equips you to have specific coaching conversations around effective behaviors to repeat, and less effective behaviors to change.