Getting Ready for a Phone Interview

By Michael C. Dennis. CPC, CCP, CBF

A telephone screening interview is a brief initial conversation, usually 15-30 minutes, designed to quickly assess if you're a potential fit for the role. It's a way for the recruiter or hiring manager to filter candidates before investing time in more in-depth interviews. Here's a primer to help you prepare:

Purpose:

• Verify basic qualifications: They'll confirm your experience, skills, and salary expectations align with the role.
• Assess communication skills: They'll evaluate your clarity, conciseness, and professionalism over the phone.
• Gauge interest and enthusiasm: They want to see if you're genuinely interested in the company and the position.
• Briefly discuss your background: They'll ask high-level questions about your resume and career history.

How to Prepare:

• Review the job description: Be ready to discuss how your skills and experience match the requirements.
• Research the company: Understand their mission, values, products/services, and recent news.
• Prepare a concise summary of your background: Practice a brief "elevator pitch" highlighting your key qualifications.

Anticipate common screening questions: Be ready to answer questions like:

• "Tell me about yourself."
• "Why are you interested in this role/company?"
• "What are your salary expectations?"
• "What are your strengths and weaknesses?"
• "Why are you leaving your current job?" (or "Why did you leave your last job?")

Additional tips

• Prepare questions to ask: Asking thoughtful questions shows your interest and engagement.
• Choose a quiet location: Ensure you're in a place with minimal distractions and good reception.
• Have your resume and the job description handy: This will help you answer questions accurately and refer to specific details.
• Project a positive and enthusiastic tone: Even though it's a phone call, your tone of voice is crucial.
• Practice, practice, practice: Rehearsing your answers aloud will help you sound more confident and articulate.

During the Call:

• Answer professionally and concisely: Avoid rambling.
• Listen carefully to the questions: Make sure you understand what's being asked before you answer.
• Speak clearly and at a moderate pace: Enunciate your words and avoid speaking too quickly.
• Be enthusiastic and positive: Show genuine interest in the opportunity.
• Thank the interviewer for their time: Express your appreciation for the opportunity to interview.

After the Call:

• Send a thank-you email: Within 24 hours, send a brief email thanking the interviewer for their time and reiterating your interest.

By following these tips, you'll be well-prepared to ace your telephone screening interview and move on to the next stage of the hiring process. Good luck!