GiH Newsletter: Survey: Additional RG measures could drive players to black market ...and more!
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KVA investigation: “Illegal operators accept deposits from minors”
An investigation by KVA, the Dutch quality mark for responsible affiliates, has found that it is possible for underage Dutch individuals to make deposits to illegal online casinos, using bank accounts exclusively available to minors.
The study also identified illegal casinos using logos of banks and legal operators to encourage minors to deposit in the belief that such acts are safe.
Due to the absence of age verification tools, an email address and phone number were sufficient to create an account and deposit money, the investigation found.
Netherlands Gambling Authority announces stricter enforcement against illegal gaming machines
The Netherlands Gambling Authority has announced stricter enforcement measures against the illegal placement of gambling machines in hospitality and catering venues.
In addition to an operating license from the Dutch regulator, operators of such gaming machines are also required to have a separate municipal license to ensure that suitable policies are in place to prevent gambling addiction and to ensure that minors are restricted from using the gaming machines.
The regulator's new enforcement measures are aimed at ensuring the presence of such municipal licenses.
Dutch district court orders operator to repay player's losses
The District Court of Northern Netherlands has ruled that Kindred must repay a player's losses that were incurred before the operator was in the possession of a Dutch remote license.
The absence of a valid license means that the original agreement between player and operator was null and void.
The ruling by the District Court of Northern Netherlands follows two similar rulings by the District Court of Overijssel.
“Payment data important indicator of problematic gambling behavior”
Payment and bank transaction data can be important early indicators of problematic gambling behavior, says Kasra Ghaharian , Director of Research of the International Gaming Institute at the University of Nevada-Las Vegas .
Such data can be a valuable addition to other signs more directly observed from player behavior. Moreover, artificial intelligence has made it possible to apply complex combined analyses on payment data and player behavior, creating a more holistic approach to player protection, Ghaharian argues.
Kasra Ghaharian will be among the speakers at next week's Gaming in Holland Conference.
GiH Conference confirms breakout sessions on AML, marketing compliance, RG, and AI
Next week, on Thursday June 6, the 2024 Gaming in Holland Conference will take place at the KIT Royal Tropical Institute.
In addition to the main program, featuring Netherlands Gambling Authority Chair, René Jansen ; Kindred Group plc CEO, Nils Andén ; former State Secretary, Fred Teeven ; and many other speakers, the event will also offer several highly practical breakout sessions.
These breakout sessions are designed to address specific operational challenges in the Dutch regulated market.
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At present, the following interactive breakout sessions are confirmed:
✅AML and transaction monitoring: Best practices on transaction monitoring, KYC, and source-of-wealth checks, including open banking solutions
✅Marketing compliance & support for the regulated market: In-depth interview & audience Q&A with Steven Gillis Vrolijk , founder of the KVA quality mark
✅RG compliance & smart training solutions: Leading experts discuss the most effective training solutions in relation to increasing RG compliance obligations
✅EU Artificial Intelligence Act and AI solutions: Risk assessment of using popular AI solutions in relation to relevant EU legislation
✅Market Leading Solutions and their USPs: Quick overview of several leading compliance solutions and their unique selling points
With a packed agenda full of highly relevant topics, the 2024 edition of the GiH Conference will certainly not be boring!
Don't wait: Register today!
Other events
The following event(s) may be of interest to the GiH community.
· The trade show iGB L!ve returns to Amsterdam from July 16-19.
· The 14th European Conference on Gambling Studies and Policy Issues, organized by the European Association for the Study of Gambling (EASG), will be held September 10-13, 2024, in Rome, Italy.
· The 2024 Gaming in Germany Conference returns to Berlin on November 5, 2024. Save the date!
Survey: Additional RG measures could drive players to black market
Yesterday, trade associations NOGA | Netherlands Online Gambling Association and Vergunde Nederlandse Online Kansspelaanbieders (VNLOK) published the Online Gaming Barometer 2024 – the latest edition of an annual survey among a representative panel of Dutch consumers (n= 2,806) conducted by Ipsos I&O Healthcare Netherlands .
The survey found that 16% of panelists (2023: 13%) had gambled online in the previous year and that 95% had done so while making use of licensed operators. This would translate to approximately 1.8 million individual players – a significantly higher number than the 1.1 million accounts (not players) reported by the Netherlands Gambling Authority ( Kansspelautoriteit ) in its latest Monitoring Report.
However, the Barometer also found that 68% of players admitted to being unable to distinguish between licensed and unlicensed offerings, which casts doubt on the (self-reported) 95% channelization rate.
Although the overall number of players saw significant growth, the percentage of players in the age group 18-34 remained flat at 29%. The percentage of players to be deemed at-risk also remained stable.
Rather less positively, the Barometer also found that a significant percentage of players would switch to unregulated alternatives if the regulated market would be shut down (overall: 37%; at-risk players: 47%); if they would be forced to show proof of income (overall: 42%; at-risk players: 48%); or if they would reach a fixed deposit limit (overall: 28%; at-risk players: 41%).
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