Good leadership is one of the most important competitive advantages for any organisation
Leadership behaviour has a significant impact on employee engagement.
Things are very different in today's organisations. Every leader now has to acknowledge that employees are actually of the utmost importance in the organisation's pursuit of its goals.
The best leaders understand that when employees are engaged, productivity, performance and customer satisfaction all improve because employees become more motivated to contribute to the organisation's success and more willing to put in extra effort to accomplish tasks that are central to the corporate goals.
Leaders themselves have a significant impact on whether or not employees will be engaged. Much of this comes down to behaviour. If you're a leader and you want to improve the level of engagement in your organisation, then you should:
Try to provide interesting and exciting work. Employees need to feel pride in what is being accomplished and share in the excitement when goals are achieved. The more they feel they are in control of their work, the more likely they are to demonstrate a high level of engagement.
Show respect and recognise employees for their contributions. Employee recognition is a critical component of achieving higher levels of engagement. People like to be appreciated, acknowledged and respected. They also like to know that their opinions are valued. A simple but effective example of this is ,at the end of the day say “ Thank You “ to a staff member as they leave for home
Be visible to employees and 'talk the talk'. How you 'show up' to work is extremely important. Communicate clearly and let them know what is expected of them. Make sure your nonverbal communication is transparent.
Encourage upward communication. Create opportunities for dialogue with lower-level managers and employees. Their ideas and input will be well worth the effort invested.
Tell the truth about the current state of affairs. Great leaders inspire trust by being truthful. Creating a culture of candour - even when it is not easy - is important. Have integrity in what you say and do.
Inspire confidence in the future of the organisation. Doing 'more with less' is a reality in many organisations. If you've experienced cutbacks or downsizing, you'll have to motivate the remaining employees to perform at their best. Try to minimise uncertainty.
Nurturing a motivated workforce in challenging economic environment is not always easy. When the going gets tough, employees become anxious and fearful for their future. Here, they'll take their cue from the organisation’s leaders. How you communicate and whether your actions align with your words will send a strong signal to employees.
By understanding what fundamentally drives employee engagement, every leader can begin to shape and reinforce their practices and behaviour. This is a fundamental step in creating a high-achieving workforce.
PhD (Mental Health)🏳️🌈🏳️⚧️
8yExcellent advice Dave. All too often I see leaders who are scared to promote their staff's growth in case they become 'better' than the leader. A self perception of that leader if course. I'd be interested in your thoughts around tall poppy syndrome in New Zealand.