Handling High Conflict Conversations
PSA: Doing a LinkedIn Live Tuesday, December 10th: https://bit.ly/liliksps
Conflict is inevitable in business.
But how you handle it can make or break your team.
Here’s a guide to resolving conflicts effectively:
1. Empathy is Key:
• Start with understanding, not judgment.
• Show you care about their feelings.
2. Ask the Right Questions:
• Dig deeper to uncover hidden issues.
• Focus on understanding their perspective.
3. De-escalate Emotions:
• Keep calm and composed.
• Separate the issue from the person.
4. Agree on Actionable Steps:
• Create a plan to resolve the conflict.
• Follow up to ensure the issue is resolved.
Use these strategies to turn conflicts into opportunities for growth. Lead with empathy and clarity.
Your team will thank you.
Until next time,
Peter
Whenever you're ready, here are three ways I can help you:
I help tech & non-tech professionals get Visa-sponsored jobs in Europe & beyond in less than 57 days | Founder & CEO at AurolinguaCareer | 19 years, 842+ Careers transformed | Executive Career Coach & Mentor
2wConstructive conflict resolution strengthens teams and leadership. Clear objectives and empathy turn tough talks into growth opportunities.
High-Performance Coach 🚀 | Follow for daily science-backed tips on leading high-performing teams using mindset, habits and systems | Emergency Physician 🚑
2wEffective leadership starts with empathy and clear objectives. Handling conflict well builds trust and promotes growth, Peter Sorgenfrei
Sharing the Cheatcodes I used to sell an 8 figure business at 27 | Get my 2024 Annual Review Document below 👇👇
2wUsed this approach last year in a team disagreement, and it completely changed the way we handled conflict. The breakthrough came when we both felt heard and focused on finding common ground.