Here are 245 customer reviews our Support Team received in October...

Here are 245 customer reviews our Support Team received in October...

In October our clients left 245 reviews for our Support Team. Nothing makes me happier than seeing our team deliver for our clients, so I had to share the whole list. The best support team in the industry? I like to think so...

  1. Absolutely outstanding. The quick turn around and attention to detail is outstanding.
  2. Top notch customer service. Very grateful for that.
  3. Yes, it was very helpful, and very fast.
  4. Kait is awesome. She made a video to walk me through the answer to my question and it's super clear and easy to follow.
  5. Kesha responded right away (on a Sunday) and we couldn't be happier with the results - THANK YOU so very much!!
  6. Quick and efficient answer
  7. Kesha was Very responsive! My request was over the weekend, so particularly appreciated Kesha getting back to me in a timely manner
  8. Amazing. Thank you Dominic :)
  9. Thank you! Looks good.
  10. keep up the great job
  11. Very responsive
  12. Thank you so much!
  13. As always, amazing. Thanks Dominic :)
  14. Amazing.
  15. Great job. Thank you. 
  16. Thank you
  17. Very professional. I am enjoying working with ya’ll to make this website stunning
  18. Exceptional service
  19. Lorelei was VERY helpful in getting me in contact with someone that could help while my implementation manager is out. Thank you!
  20. Great customer service. Thanks!
  21. Lux P customer service is always responsive and quick to address whatever the issue is.  I appreciate Mia following all the way through on this in spite of the uncontrollable weather events happening around her! Huge Kudos to Mia!
  22. Your team has been very accommodating and professional. Thank you!
  23. I was able to resolve my issue quickly.
  24. All good. Timely response too
  25. Appreciate the fast and effective resolution to my issue.  Thank you for all your support
  26. Very responsive, helpful, and much appreciated. Thank you.
  27. able to solve issue right away, fast respond.   thanks for your fast services
  28. Helpful
  29. Start to finish have had such a great experience with everyone at Luxury Presence!
  30. Very timely in the response and follow-up!
  31. Heera was excellent in supporting my needs
  32. Thank you, Beanchie!  Much appreciated.
  33. thanks for the quick reply!
  34. Kevin was extremely helpful throughout the entire process. He sent multiple options, was very timely in his replies, and ultimately heard what we were asking for and made it happen.
  35. Everyone there has been responsive and my issues get turned around and resolved quickly.  I'm satisfied so far!
  36. Very professional and responsive.  Thank You
  37. Super responsive and attentive to my needs
  38. Michelle was amazing, fast and knew her stuff! I'm so glad I have this team on my side!
  39. It was fine. thank you.
  40. Raul Doejo has been wonderful and always directs me to the right staff member. All staff has been wonderful!
  41. Incredibly professional and detail oriented
  42.  Thanks so much, Jeremy!  As always, I do appreciate your consistently superior service.
  43. Fantastic! 
  44. Outstanding so far
  45. Very responsive and assertive correcting my issue with my WEB site. Appreciate you for all your help!
  46. No comments.  Thank you!
  47. Thank you for the kind assistance.  Much appreciated.  Happy Friday junior! (Thursday) :)
  48. Awesome response and support!
  49. Awesome response and support! Liz as amazing..... :)
  50. Perfect! 
  51. Always the best support at Luxury Presence. Thank you so much!
  52. Joshua is always very helpful!
  53. Thank you 
  54. Lorelei was amazing, quick to respond and super helpful. We really appreciate LP adding Megan's sales to her page.
  55. Great service. Thank you
  56. Kaitlyn, here’d me get my website dialed in.  She made a stressful situation a breeze.  Really appreciate her help.
  57. We received very prompt and helpful support for Seany.  She assessed our request and solved our issue immediately.
  58. Amazing. Thank you Joshua
  59. I appreciate the swift response and assistance.
  60. Awesome job! Keep up the great work!
  61. Great, thank you! 
  62. Straight forward and helpful
  63. Appreciate the quick reply and when the Open House wasn't showing continued to work to get it up by end of day. This was a late ask and was impressed by the turn
  64. Thank you, Mia.  Much appreciated.
  65. Seany was able to help answer all my questions in a timely manner
  66. Joshua did a great job. Very helpful, efficient, solved the issue by identifying the correct department to involve, and ensured he had my follow up information correct. Great experience. Thank you!
  67. Thank you for your help!
  68. Thank you
  69. Fast. Thank you
  70. Fantastic narratives and very attentive!
  71. Great support as always - thanks
  72. Oh my goodness, Kesha Walters is the best!  She made a little video for me and it was perfect.  I spent hours going through the webinars and in less than I minute she was able to communicate EXACTLY what I needed.  I am so grateful :)
  73. So far so great!
  74. So far, communication has been fast and questions have been answered. Thank you
  75. Your service always responds promptly.  I appreciate the timelines of getting back to your customers.
  76. Kaitlyn did a great job - she was diligent and efficient. Thanks Kaitlyn!
  77. Fantastic response to my request for changes and enhancements to my website!
  78. Great support
  79. Thank you for your kind assistance.  Much appreciated.
  80. Excellent, nice, friendly and fast! What else could you wish for…
  81. Liz offers exceptional client service! She is amazing!!!!
  82. Liz Parenteau offers exceptional client service! Truly amazing! Thank you!
  83. Thank you very much Dominic
  84. Always get a resolution whenever I reach out for assistance.
  85. Great customer service
  86. Prompt, informative, friendly. Thank you Michelle and Kesha!
  87. Good Stuff! Thanks Josh!
  88. Great support! Thank you
  89. Everyone has been very helpful
  90. Thanks Dominic
  91. GREAT service, patient with our vision. Get the job done every time.
  92. Great!
  93. Dominic is very attentive and provided great customer service
  94. Great
  95. Seany was excellent and made all the changes I requested.
  96. Love it!
  97. Very thorough and responsive. Thank You!
  98. Quick response and resolution by your agent. Thank you!
  99. Ramsha was so fun to work with. She really listened to me, was super organized, and I enjoyed our meetings. I love the end result of my website and I am so excited to show it off!
  100. It was great! very responsive.
  101.  Liz was very helpful and patient.  I appreciate the assistance and quick response. 
  102. Nice! 
  103. Great service.  Very responsive and fixed the problems quickly.   I felt Liz cared and wanted to help.  Thank you!
  104. Lorelei was a wonderful help in getting my landing page built. She was calm, cool and collected! Thanks So Much!
  105. Thank you.  Very quick response
  106. Liz, was very courteous and made sure to exhaust every possible solution. She's detail-oriented and very helpful!
  107. Solved the issue quickly
  108. you guys rock!
  109. Excellent attention and help with everything. Above and beyond.
  110.       Fast and Efficient! 
  111.       Michelle was super helpful, she made some great suggestions which immediately improved the site.
  112. Fantastic help, thank you so much!
  113. As always, amazing. Thank you Dominic
  114. Was very helpful and very responsive. I appreciate how quickly he did the work and how good it looks.
  115. Seany was fantastic!!
  116. Amazingly fast!
  117. Josh and the rest of the staff that worked on this issue was super helpful and solved the issue quickly.
  118. Thank you very much!!
  119. So pleased with your prompt attention to my requests to update the site. Thank you
  120. Prompt and complete
  121. Very satisfied. Everyone was really responsive. Thank you.
  122. Thanks for all the help
  123. Victoria was AWESOME in helping us get our site up and running, love love her!!!
  124. Lorelei id awesome and patient
  125. Very happy with the service I received today! Thank you.
  126. Very happy with the service Liz provided me today two times today. Quick, friendly, and efficient. Thank you.
  127. First time using this. It worked great.
  128. Liz was amazing and appreciate the video
  129. AMAZING. Thank you so much. Much appreciated.
  130. Dominic told me exactly how to fix my issue - he was right on
  131. Aiden responded quickly and professionally. He also follow up and follow through with my changes timely. Thanks!
  132. Awesome!
  133. Great! 
  134. GREAT!
  135. Satisfied 
  136. Support is always so responsive and friendly, while getting the job done! Thanks team!
  137. You guys are great. 
  138. I always have an excellent experience with Dominic and the team!
  139. The support team at Luxury Presence is fantastic. Always fast and on it. Thank again.
  140. Super supportive! Always available when needed and super efficient. Thank you!
  141. Always very fast response, the entire team is knowledgeable and polite.
  142. 5 Star!!!  Thank you so much for wonderful help!!
  143. Amazing support!!
  144. Excellent Support
  145. Aiden is on it. Quick and clear with messages and replies.
  146. Thank you for the great options!
  147. Thank you
  148. Awesome support.
  149. Quick and helpful. Great!!!
  150. Aiden is awesome!
  151. Wonderful service.  Thank you!
  152. Support was quick to respond and quick to complete our requests, while being super friendly and helpful to boot! Thanks.
  153. Mia is superb. Excellent experience. Thank you,
  154. Mia did a great job of following up, finding a solution and doing it in a timely manner.
  155. There was a bit of confusion on the 2nd placement of the new team pic on the website, but once it was figured out, the support team was amazing!
  156. It was great. Updates were provided at every step.
  157. Great help
  158. Thank you :)
  159. Liz was very helpful and even shared a video that i could follow
  160. Perfect !
  161. Great Support! Timely, Friendly, Happy! Get r' Done always... Thanks.
  162. Amazing
  163. Justin and luxury presence have exceptional service. We appreciate them!
  164. As always, service and end result was perfect. Thanks so much for everything!!
  165. Extremely helpful
  166. Thanks for the help!
  167. Excellent! Quick to respond and question answered! Thank you!
  168. Lorelei was very helpful and knowledgable
  169. Top Tier Support!
  170. Fast. Short. Efficient. Super clear. Thanks!
  171. Thank you, Mia! Your prompt attention and action is always appreciated.
  172. Promptly looked after. Thanks for your diligence. Cheers
  173. Thank you!
  174. Thank you very much
  175. Excellent.
  176. I like the communication and follow up!
  177. Thanks this info was helpful.
  178. Kesha was great - prompt, polite, and competent.
  179. Everyone was responsive and helpful!!!
  180. Quick response and on point!
  181. Excellent as always. Quick and perfect. I am always amazed at the quick turn-around. Many thanks
  182. The support was excellent. Aiden connected me immediately with Nina (pls forgive me if I got the name wrong) who then connected me to Han asap. Han went above and beyond to demonstrate how we can put our website "to work" for us.
  183. solved the problem! Excellent job.
  184. Kaitlyn is amazing!
  185. thanks for clarifying :)
  186. Thank you for all your help, always. You are a trusted source and I have continued to send not only agents from my team, but also agents from other teams your way. Keep it up and thank you.
  187. AAA+. Assisted me right away, worked to resolve the issues while explaining the process and educating me and guiding me on where I can find additional tutorials and features. Knowing next steps is essential and Lorelei gave me that. I wish it didn't take numerous emails but fortunately, Lorelei guided me first interaction. Thank you L!
  188. Everyone is always awesome with yall!
  189. Solved the issue! Thank you!
  190. Helpful and quick
  191. Great
  192. Support, Design & Programming Services Rock! Thank You.
  193. Thank you I am over all satisfied. You're so quick
  194. Very quick and efficient!
  195. Thank you again
  196. Great job, thank you
  197. looks like the pictures all load. Thanks
  198. Kesha was incredibly helpful and was able to solve my issue in less than 1.5 minutes, I'm very happy with my assistance!
  199. Thank you very much Neil
  200. I figured this issue out on my own, but sure I would have had some further support if I was not able too.
  201. Thanks!
  202. Aiden, thank you for your consistently superior service!  Much appreciated.
  203. Jeremy, thank you for your consistently superior service.  You never disappoint.
  204. Amazing as always - super helpful and very quick. I appreciate it so much.
  205. Thank you!!!!
  206. Quickly resolved the issue!
  207. Thank you!!!
  208. Alyssa and her teaim are always top notch and respond so fast! I am so thankful for this amazing team!
  209. Very helpful!
  210. Thank you.  Great job.
  211. So far I have been very happy with all that I have worked with to onboard and launch my site; Dain Whaley, Shay Quinn and Carly Graf have all been wonderful.
  212. Great support as always
  213. Kait was extremely helpful and pleasant to work with. Thanks again.
  214. quick and easy!
  215. Kaitlyn is incredible. Love her!
  216. Great, prompt service!
  217. Great support. Friendly and got back to me very quickly with answers to what I needed.
  218. best support I've had with website companys.
  219. Always excellent, efficient and professional!
  220. Superb, thank you!
  221. Lorelei is the best!
  222. Maria and the support team have been very fast and super to work with. Thanks
  223. Great service
  224. Truly exceptional customer service 24/7!
  225. Very knowledgeable easy to work with
  226. Once we were all on the same page, the changes requested were very satisfactory.   I love the content and the team is responsive.  If anything they were waiting on me.
  227. prompt response times and everyone is knowledgeable of the issues
  228. Amazing service!
  229. Great
  230. Fast and accurate. Aiden understood what time sensitive meant. Thanks.
  231. Support was excellent. Kesha was on point with responses and delivering solutions.
  232. Mia was quick to fix my problem with the testimonials. I continue to be impressed with the service I receive from Luxury Presence. I'm thankful to use this company for my real estate business.
  233. Very helpful!!!
  234. Thank you
  235. Super helpful and extremely friendly! Thank you!
  236. Lorelei was quick and responsive and lovely
  237. Prompt responses, and resolved everything that I asked.
  238. Quick turnaround.  Much quicker than I previously experienced with LP.  It’s hasn’t gone unnoticed and it’s much appreciated.  Thank you!
  239. Great
  240. Great job! Helpful and speedy!
  241. Thanks, Michelle
  242. I’ve been happy every time I’ve reached out to the support team for help!
  243. I appreciate the quick work and the updates along the way. Great job- thank you!
  244. Excellent service!!!
  245. They did a wonderful job getting the page constructed on a short timeline.  Amazing!


Michelle McGowan

Experienced Support Leader with a Passion for Startups | Customer Support Strategy Development | Team Building & Mentoring

2y

We have the best clients and the best Support team. 🎉

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