Here's what you might have missed in March!
Before we turn the page to a new month, take a look back at what you might have missed in March.
📆 Save the Date
Don't miss these exciting opportunities to connect, network and learn in person with other service and technology leaders.
Join us and our host, Verizon , on April 10th in Boston for our next Service Journey Day. This collaborative workshop will look at how service leaders can leverage the right tools, processes and teams to build a world-class #remote support system. If you'd like to learn more, please fill out the form and we'll be in touch.
Join 400+ of your peers at the premier event for service leaders! Sharpen strategies, drive #innovation and workshop some of the biggest challenges facing the industry today. To learn more, view the speaker line-up and register, click here.
🎬 Smarter Services™ Webinars On Demand
Service Council hosts regular webinars with industry leaders and national experts on topics impacting the service community.
Steve Mattern , VP of Field Operations at Midcontinent , and Carly Kroll , Head of Marketing for Zinier , joined us to discuss how Midco is partnering with Zinier to design a customizable, flexible #tech stack that can grow with both their technicians and #customers.
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🎙️ inService™ Podcasts
National leading experts share their thoughts, solutions and insights on the most talked-about trends in our service business today.
On the latest episode, host John Carroll taps into the #AI expertise of our guest, Haroon Abbu , SVP of Digital, Data and Analytics at Bell and Howell . They discuss the “how-to” of implementing AI, including how service leaders build the #data strategy to successfully realize AI at scale.
John Carroll welcomed guest Thomas Thuillier , General Manager North America for Deepomatic , to talk about how service leaders are automizing quality control through AI and #computer vision to drive consistency and value across their entire network.
📊 Research, Insights, Surveys and Blogs
Stay up to date on the latest research and commentary that can guide your efforts as you grow your service business.
David Watson , #recruiting expert and Managing Director of RL People , shares candidate attraction strategies to create compelling propositions that distinguish your organization from your competitors.
The 2024 Service Supply Chain: Service Parts Management Survey is now live. The intent of this survey is to uncover best practices in the management of service parts, identify the key pressures organizations face in their service parts business and uncover priorities and areas of focus for 2024 and beyond. The best person to answer this survey in your organization is someone with strategic oversight across service parts management. Take the survey here.