Hot off the press - CIPD Learning at work 2023

Hot off the press!!!

I am so pleased to announce that the CIPD Learning at work 2023 study is finally available for you all to download. For the past few months I have been digging into the data provided by over 1100 learning practitioners, asking questions and trying to find answers that will help us all make smarter decisions.

It was such an honour to be asked by Andy Lancaster and the team at the CIPD to take a lead on this project and fascinating to explore the trends and insights from such an incredibly diverse sample.

I know that the report will stimulate more questions and generate more answers needed by our industry today.

I’d love to know what resonates with you on first glance in the comments below. 

In the meantime, here is the press release announcing the high level finding:

Addressing skills gaps a top priority for L&D professionals, but they face significant challenges in delivering this, new report shows

Learning professionals must “leverage data and insights” to bridge the skills gap, says the CIPD

The latest Learning at work survey by the CIPD shows that while addressing skills gaps is the key priority for almost a third (29%) of learning professionals, they face challenges across the board in achieving this.

The report's findings show that L&D professionals are battling with a lack of capacity and a lack of priority from the business. In response, the CIPD is calling on L&D professionals to make greater use of data and insights to drive change, create impact and highlight the strategic importance of learning.

The CIPD’s report includes a survey of 1,108 individuals who have a responsibility for supporting learning at work. It found that while resources for learning and development have increased in most organisations in the last year, 53% of respondents working in L&D functions say their team’s workload has also intensified. In fact, only 59% of all practitioners surveyed agreed that they can respond agilely to the changing skills needs of their organisations, compared to 69% at the time of the last survey in 2021.

The report also stresses the need for greater buy-in from the business on the importance of L&D. While people managers generally play a positive role in encouraging learning and development, there’s room for improvement. Just over half (51%) of L&D practitioners believe their organisation’s people managers encourage participation in learning and development, but only 39% believe that employees are given time away from their day-to-day role to take part in L&D activities.

The report also shows that L&D practitioners who consult about learning and performance needs, use organisational data and insights, and who embrace technology, are able to turn these challenges into positive organisational change. The findings show that L&D practitioners that apply a broad range of technologies to support learning in its widest context are more likely to report strategic alignments with organisational outcomes.

Some other positive findings from the report include:

• 65% of respondents agreed that the L&D profession offers a meaningful career.
• 63% of L&D professionals agree that they work collaboratively across the business to deliver business-critical priorities.
• Digital learning continues to rise, with 48% of respondents working in L&D functions reporting an increase in use.
• When thinking about future readiness of their L&D teams, over half of L&D leaders (55%) agree that their teams are innovative in their use of learning technologies and two-thirds (68%) agree they are successful at using the learning technologies available.
• At the time of the survey (February 2023), 5% of all respondents were using AI tools such as ChatGPT to support learning, with a further 6% planning to do so in the next 12 months.                                                                                  

Andy Lancaster, Head of Learning at the CIPD, the professional body for HR and people development, said:

“COVID-19 forced learning practitioners to address key organisational needs, particularly new ways of working and digital skills. Post-pandemic, the focus must remain on the key drivers and skills underpinning organisational performance and productivity. To achieve this, learning professionals must engage in consultative discussions, leverage data and insights, and foster innovative approaches to provide accessible solutions.”

Laura Overton, report author, L&D analyst and founder of Learning Changemakers, said: 

“Tackling skills gaps is a collective endeavour, one in which learning practitioners have a strategic role to play as they look beyond the traditional confines of producing courses and content. This report highlights progress already being made and the exciting opportunities ahead for L&D practitioners to contribute to the skills agenda and impact wider and organisational people priorities.”

The report also includes some key recommendations for learning professionals and learning and development leaders to support strategy and deliver impact to their organisations:

1. Use the lessons learned from the pandemic and scrutinise what worked and what didn’t.
2. Implement evidence-informed practices to help prioritise the activities that contribute to positive organisational outcomes.
3. Embrace digital experimentation to uncover new ways of supporting evidence-informed practice.
4. Prioritise building skills to retain talent.
5. Evolve the profession by creating opportunities for those with less experience. 

Notes to editor

• All figures, unless otherwise stated, are from YouGov Plc. The survey was conducted in January and February 2023, with 91% of respondents being UK-based. We received 1,108 complete responses from individuals who have a responsibility for supporting learning at work. These came from a range of sectors and company sizes and included roles with different levels of responsibility and accountability. The figures have been weighted and are representative of UK business by sector and size.
• The CIPD has been championing better work and working lives for over 100 years. It helps organisations thrive by focusing on their people, supporting our economies and societies. It’s the professional body for HR, L&D, OD and all people professionals – experts in people, work and change. With almost 160,000 members globally – and a growing community using its research, insights and learning – it gives trusted advice and offers independent thought leadership. It’s a leading voice in the call for good work that creates value for everyone. www.cipd.org/uk 
• Report is available for download at https://bit.ly/CIPDLaW2023