How Catchw8 ERP Improved Operations at Pitcher Ceramics?

In today’s fast-paced business environment, efficient operations and smooth customer service are crucial to staying competitive.

At Amarco Trading, the parent company of Pitcher Ceramics, challenges such as managing inventory across multiple units, billing discrepancies, and complicated product transfers were impacting both their retail and wholesale operations. To address these issues, Technaureus stepped in to implement the Catchw8 ERP system, providing a tailored solution that simplifies their processes and improves customer satisfaction.

Challenges Faced by Pitcher Ceramics:

1. Managing Dual Units: With products sold both in boxes and square meters, tracking inventory and handling sales was a complicated process.
2. Billing Confusion: Customers often preferred different billing methods, either by boxes or square meters, causing delays at the checkout.
3. Inventory Management: Coordination between wholesale and retail branches and smooth product transfers were time-consuming and prone to error.

Technaureus’s Solution:

Technaureus set up the Catchw8 ERP system, which addressed these issues with precision:

• Dual Units of Measure: The system efficiently handled both square meters and box quantities, allowing the sales team to choose their preferred unit when processing orders.
• Flexible Billing: Customers could now easily select their preferred billing method, reducing confusion and speeding up the checkout process.
• Automated Stock Transfers: As soon as an order was placed at Pitcher Ceramics, the system automatically reserved the products in the warehouse and transferred them to the retail branch, reducing manual intervention and improving accuracy.

Key Features Implemented:

• Sales Module Customization: Role-based discount limits and a referral system for commission tracking.
• Inventory Management: Real-time stock updates across both the warehouse and retail store, enabling seamless transfers.
• Catch Weight Management: Automation of product conversions and price updates, streamlining the sales process.

The Results:

After integrating the Catchw8 ERP system, Amarco Trading experienced significant improvements in several areas:

• Enhanced Inventory Accuracy: Real-time updates ensured the stock was always accurate across branches.
• Improved Customer Satisfaction: Flexible billing options made the purchase experience smoother for customers.
• Faster Order Fulfillment: Automated stock reservations and transfers sped up the process, reducing lead times and improving overall service.

Conclusion

The success of Catchw8 ERP at Pitcher Ceramics demonstrates how smart technology can optimize business operations and enhance customer service. By addressing critical challenges in inventory, billing, and product transfer, Technaureus has helped Amarco Trading deliver a seamless and efficient service to their customers.

To learn more about how Catchw8 ERP can transform your business operations, Contact Us at

📞 Call us: +91 8129 44 32 22

📧 Email us: support@technaureus.com

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