How to curate a strong investor relations pipeline

How to curate a strong investor relations pipeline

What to do after an angel investor event? How about after the San Diego Angel conference? Or after an entrepreneur pitches to a large angel group or pitch competition? Focus, framing, and follow-up are the key. Focus on the right, minimal investors who will be check-writers AND value-builders. They should fit your investor persona and bring network, expertise, or experiential capital to your cap table as much as helping out to fill out a fundraising round with financial capital. 

As an experienced angel investor, I've had the privilege of witnessing countless entrepreneurs navigate the intricate landscape of investor relations. One key lesson I've learned is the paramount importance of building and curating a strong investor relations pipeline. The insights of great relationships between founder and funder lie "in between the lines" or the "gray area" between emails, meetings, and pitches, so effectively managing relationships with investors by leveraging networks to garner trust is important for sustaining support for your startup.

Building and managing investor relations is not merely a one-time endeavor; it's a continuous journey that demands unwavering dedication, strategic foresight, and impeccable communication skills. In today's dynamic startup ecosystem, where competition is fierce and opportunities abound, entrepreneurs must recognize the pivotal role that investor relations play in shaping the trajectory of their ventures.

When thinking about the follow-up through your investor pipeline, consider three areas of action:

  1. RELATIONAL (building relationships increases trust and decreases risk)
  2. STRUCTURAL (cultivating a process signals professionalism and seriousness, increasing assurances of ongoing perseverance and traction)
  3. BOOK-ENDS (the connections fostered in the conversations and discussions increase relatability and ease of introductions, increasing the chance of syndication or co-investor interest).

RELATIONAL:

  • Be Mindful & Selective. It's crucial to keep your circle of investors as small as possible. It's easy to get swept up in the allure of securing funding from every possible source, but remember, quality trumps quantity. Instead of casting a wide net, focus on cultivating deep and meaningful relationships with a select group of investors who truly want to dedicate time and energy to nurturing connections & building trust. By doing so, you can concentrate your efforts on what truly matters: nurturing meaningful relationships with those who align closely with your vision and goals. 
  • Be Purposeful. Analyze potential investors to determine if they fit your ideal investor persona. In the world of fundraising, one size does not fit all. Take a strategic approach to identifying potential investors by carefully assessing their alignment with your startup's goals & objectives. Consider factors such as their industry expertise, network, and track record of investments to ensure a symbiotic relationship. Remember, it's not just about securing funds; it's about partnering with investors who bring tangible value beyond capital.
  • Please be aware of Your Cap Table. Every investor you bring on board, especially in the pre-seed and seed rounds, sets the tone for future rounds. Your cap table is more than just a list of investors; it reflects your startup's journey and aspirations. Their involvement shows the interest level, leveraging meaningful and fruitful introductions and professionalism of subsequent investor pools, signaling your venture's credibility. Choose wisely, considering not only their financial contribution but also their influence, network, and reputation within the investor community.
  • Set Expectations. Transparency and communication are the cornerstones of any successful investor-founder relationship. Please keep your investors informed with regular updates, such as monthly reports or quarterly updates, to set clear expectations and boundaries. By keeping investors informed about critical milestones, challenges, and strategic decisions, you demonstrate accountability and create a sense of trust and confidence. Proactive communication can mitigate unexpected inquiries and foster a transparent and trusting relationship; decreasing the opportune questions allows entrepreneurs to foster a collaborative and supportive environment.
  • Control the Narrative. Your startup's story is more than just a pitch deck; it's a narrative that shapes perceptions and inspires action. Take ownership of your narrative by crafting compelling stories that showcase your progress, vision, and achievements. Whether through blog posts, social media updates, or investor meetings, articulate your unique value proposition and differentiation. By controlling the narrative, you can shape investors' perceptions, generate excitement, and cultivate a strong sense of investor buy-in and support for your venture.

A strong investor pipeline is fundamentally a relationship management workhorse built on trust, reciprocity, and transparency. 

STRUCTURAL

  • Know the Funnel & Honor It. Understanding the investor funnel is akin to navigating a roadmap to sales success in your business. It's crucial to recognize that not all investors are created equal and that their level of interest and engagement can vary widely; understanding that level of interest and engagement is vital to staying focused and purposeful. You can strategically allocate your time and resources to maximize your chances of securing funding. In addition, understanding the investor funnel will allow you to know where you are in their funnel to optimize your communication strategy and respectful follow-up. Whether nurturing relationships with warm leads or following up with promising prospects, honoring the investor funnel ensures you maximize your chances of securing funding while minimizing wasted effort on less viable leads.

Fundraising & Investor Relations Module on Stella community platform (stella.co)

  • Tier Your Investor List. To prioritize your outreach and engagement efforts effectively, please categorize your investor list into tiers based on their level of engagement and potential investment value. Focus your efforts on nurturing relationships with high-priority investors who demonstrate genuine interest and have the potential to make significant contributions and should receive personalized attention and tailored communication. Meanwhile, maintain regular communication with investors in lower tiers, informing them about your progress and updates. A great way to double-check your tiered list is to check your existing investor list and their connections on LinkedIn. 
  • Maintain an Investor Newsletter. Communication is vital to maintaining strong investor relations, and an investor newsletter serves as a powerful tool for keeping stakeholders engaged and informed. You demonstrate transparency, accountability, and professionalism by providing regular updates on your startup's progress, milestones, and future plans. However, it's essential to tailor your communications to different segments of your investor audience. For the broader pipeline, share non-confidential updates that provide insights into your startup's growth trajectory and market traction. For investors on your cap table, deliver confidential updates that offer deeper insights into your financials, strategy, and operational challenges. By maintaining an investor newsletter, you keep stakeholders informed and cultivate a sense of trust, confidence, and loyalty that can pay dividends in the long run.

Incorporating these structural insights into your investor relations strategy can help you navigate the complexities of fundraising with confidence and clarity.

BOOK-END the Conversations

After a fruitful investor conference or pitch competition, your work as an entrepreneur is far from over; now comes the follow-up. The connections you've made over coffee or a meal and the relationships you've initiated by sharing shared experiences, value for your startup, or a mutual connection require constant nurturing and mindful engagement. Here are some insights to help you "book-end" those conversations and maximize their impact:

  • Connect on LinkedIn. Building a solid online presence is essential in today's interconnected world, and LinkedIn is a powerful platform for networking amongst investors and founders. Strengthen your connections with investors by engaging with their posts (like, comment & reshare), following their activities so you have more insight into their ethos and investment thesis, sharing relevant industry insights, and showcasing your startup's progress. This reinforces your relationship and provides a channel for ongoing communication and updates. Just think about it, "57% of buyers say that thought leadership builds awareness for a new or little-known brand," and LinkedIn is the perfect platform to build personal and startup presence, AND investors are like "buyers" / "customers." So, could you create a compelling narrative of your leadership and successes as a startup? By actively participating in their online community, you demonstrate your commitment to building a meaningful relationship beyond the confines of a single meeting room.
  • Stay Informed. Knowledge is power; staying informed about investors' activities and interests can provide valuable insights into their priorities and preferences. Keep tabs on their speaking engagements, panel discussions, and other public appearances within the startup ecosystem. Attend these events whenever possible to show your support and stay updated on industry trends and developments. Additionally, monitor their successes and achievements, such as new investments or exits, as these can signal changes in their investment strategy or focus areas. A great "boots-on-the-ground" approach is to engage with their portfolio companies to gain firsthand insights into their investment thesis and identify potential synergies for collaboration. By staying informed and actively involved in the investor's ecosystem, you position yourself as a proactive and strategic partner in the startup journey of Return on Investment and Return on Impact. 

Building and managing investor relations is an ongoing process that requires dedication, strategy, and effective communication. Nurturing investor relationships is not just about securing funding; it's about fostering trust, alignment, and mutual growth. By meticulously curating authentic and meaningful relationships through investing time, effort, and resources, entrepreneurs can position their startups for long-term success, laying the groundwork for sustainable growth, innovation, and impact.

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Silvia Mah PhD, MBA

Published Author | 2 x TEDx speaker | Igniting Innovation, Impact & Investing through Action & Intentionality | VC | Associate Professor | Keynote Speaker | Advocate 4 Diverse Founders | Investor | Servant Leader

7mo

Here is the Startup Fundraising Funnel that helps founders set realistic expectations on where they are in the process of fundraising with potential aligned investors. It is available in the article too with more explanation.

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Gillian Marcelle, PhD

CEO and Founder, Resilience Capital Ventures LLC

7mo

Amma A. Gyampo I am overdue in reaching back to you.

Gillian Marcelle, PhD

CEO and Founder, Resilience Capital Ventures LLC

7mo

This effort to codifying expertise is so valuable Silvia Mah PhD, MBA - not many understand all that is involved. Emily Anne Gendron

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