How to Deal with Difficult People - some clips from a presentation
Mark McPherson
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Mark McPherson
Get the Performance and the Results you want from your workplace by Having Staff Work Well Together, by Mastering Tough Conversations and by Helping Difficult People do the Right Thing
This short video is made up of clips taken from a presentation on How to Deal with Difficult People - Efficiently, Effectively and Ethically. It's nice and short.
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1moMark, thanks for sharing!