How Do You Create a Learning Culture in the Workplace?
Learning at work is work, and we must make space for it.
Those are the words of Gianpiero Petriglieri, Associate Professor of Organisational Behaviour at the fabled INSEAD business school, in a 2019 article published in MIT Sloan Management Review, and my guest on this week's episode of the Digital HR Leaders Podcast.
This series of the Podcast, which is sponsored by Degreed, explores the importance of skills, re-skilling and continuous learning as well as the shift to on-demand, personalised learning.
As a highly-regarded expert on leadership development and learning in the workplace, Gianpiero provides a compelling perspective to this critical topic. He has chaired the World Economic Forum’s Global Agenda Council on new models of leadership, and is listed among the 50 most influential management thinkers in the world by Thinkers50.
Gianpiero’s work explores how and where people develop and sustain the personal foundations and professional abilities to exercise leadership mindfully, effectively and responsibly. His studies highlight the psychological, social and cultural functions of leadership development, and his teaching methods provide an example of how to perform those functions purposefully for the benefit of individuals, organisations and society at large.
His research has appeared in academic journals, media and business journals like the Harvard Business Review, where five of his essays have been included among the “ideas that shaped management” in the last decade.
In our podcast conversation, Gianpiero and I talk about how to embed a culture of lifelong learning, the difference between cognitive and socio-emotional learning, and highlight companies such as Schneider Electric and Lego where learning cultures thrive.
You can listen by clicking on the image below or by visiting the podcast website here.
In our conversation, Gianpiero and I discuss:
- Why organisations are struggling to embed a culture of lifelong learning ("To really personalise learning means you need to dwell with the psychology and the culture around you, not just with the mechanics of the skills you need to acquire so that you can reach a goal faster.")
- The differences between cognitive learning and socio-emotional learning, and why organisations need to make room for both ("The skill you need and how to use it more effectively and at the same time in this context, how do you make sure you have the discipline to use it responsibly.")
- The role of technology in supporting the development of skills ("Technology is changing from a tool for delivery to a space for a conversation")
- Examples of companies like Schneider Electric and Lego who have developed culture and environments where learning can thrive ("Every organisation I work with that is really focused on learning, doesn't make a choice between serving the organisation strategy or allowing the individuals to grow. They actually try to figure out how do we bring these two outcomes as close as possible?"
- The potential impact of the crisis on efforts to build a culture of continuous learning ("Any crisis of this nature which really raises anxiety becomes an enormous challenge to a culture of learning, to a culture of experimentation because what it does is it makes us defensive and less functional")
- Where the Chief Learning Officer should sit in HR or report directly to the CEO ("I think we will see Chief Learning Officers going in opposite directions, either becoming another tech or really becoming a beacon of humanity in business")
This episode is a must-listen for anyone interested or involved in learning, skills and leadership development – either from an individual or company perspective, so that’s business leaders, CHROs, Chief Learning Officers and anyone in a People Analytics, Workforce Planning or HR Business Partner role.
Every organisation that is really taking learning seriously is focusing on three pillars. How do I make it personal? How do I make it practical? How do I make it digital?
LISTEN TO THE PODCAST
To listen to the Podcast and read the transcript of my discussion with Gianpiero, head over to myHRfuture by clicking on this link: How Do You Create a Learning Culture in the Workplace?
WATCH THE VIDEOS
As well as the podcast, there will be a couple of videos available on the myHRfuture YouTube channel highlighting two of the topics Gianpiero and I covered in our conversation. In the video below, Gianpiero explains how technology is helping to support and enable learning and skills.
GET INVOLVED
If you enjoyed listening to this week's podcast episode, I'd be grateful if you could take the following steps:
- Please subscribe to the Digital HR Leaders podcast and weekly newsletter to make sure you don’t miss an episode.
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- Who would you like to see me interview in future episodes? Let me know in the comments below.
- Lastly, don’t forget to share on social media with your friends and colleagues, your support is always greatly appreciated!
THANK YOU
A huge thank you to Gianpiero for sharing his time, expertise and ideas with listeners of the podcast. You can find out more about Gianpiero and his work by visiting his website at gpetriglieri.com, you can also follow Gianpiero on LinkedIn, and on Twitter @gpetriglieri.
Gianpiero also regularly published articles in the likes of Harvard Business Review, Fast Company and MIT Sloan Management Review including the terrific essays listed below:
- Learning for a Living (MIT Sloan Management Review, 2019)
- The Art of Great Leadership (HR Magazine, 2018)
- In Praise of the Office (Harvard Business Review, 2020)
- To fight systemic racism, protest ‘leadership’—not just leaders (Fast Company, 2020)
- Are Our Management Theories Outdated? (Harvard Business Review, 2020)
- Keep Your People Learning When You Go Virtual (with Annie Peshkam, Harvard Business Review, 2020)
Thanks also to Degreed for sponsoring Series 9, and also Ian Bailie, Manpreet Randhawa, Caroline Styr and the myHRfuture team for creating the Digital HR Leaders podcast and video series.
CATCH UP ON THE DIGITAL HR LEADERS PODCAST
If you haven't listened to all of the episodes of the Digital HR Leaders Podcast, you can catch up now by clicking on the links below.
- EP 41: Lynda Gratton - How can HR help shape the re-skilling and learning agenda?
- Bonus Episode: Diane Gherson - How IBM is Reinventing HR with AI and People Analytics
- Summer Special #5: Sophie Rwegera Khadhraoui - Building a People Analytics Function in a Humanitarian Organisation
- Summer Special #4: Dan Cable - How to help people love what they do at work
- Summer Special #3: Torin Ellis - What is HR's Role in Creating Diverse and Inclusive Organisations?
- Summer Special #2: Tomas Chamorro-Premuzic - What is the role of leadership in times of crisis?
- Summer Special #1: Amy Edmondson - How to create Psychological Safety at work
- EP 40: David Green - How can People Analytics drive business value?
- EP 39: Jeremy Shapiro - How People Analytics has progressed in the last ten years
- EP 38: Heather McGowan - How Covid-19 is accelerating the Future of Work
- EP 37: Thomas Rasmussen - How National Australia Bank has scaled People Analytics
- EP 36: Ravin Jesuthasan - Six imperatives for HR in the Future of Work
- BONUS EPISODE: Amit Mohindra & Dawn Klinghoffer - What is the future of People Analytics?
- EP 35: Peter Hinssen - What is the role of HR in driving and enabling innovation?
- EP 34: Bruce Daisley - What do business leaders want from HR?
- EP 33: Dirk Jonker - Why People Analytics needs to behave like a start-up
- EP 32: Cole Nussbaumer Knaflic - The role of storytelling in People Analytics and Data Visualisation
- EP 31: Piyush Mathur - How Johnson & Johnson uses People Analytics to drive business outcomes
- BONUS EPISODE - Heather Whiteman, RJ Milnor & Ian Bailie (Live at PAFOW) - How to develop the HR skills of the future
- EP 30: Katy Gray - How Arup uses reward data to drive behavioural change
- EP 29: Uri Ort - What is the future of talent assessment?
- EP 28: Zara Nanu - The role of People Analytics in Gender Pay Analysis
- EP 27: Julia Shaw - How can technology reduce bias in the workplace
- EP 26: Stela Lupushor - How HR can be a Catalyst for Change
- BONUS EPISODE: Volker Jacobs - How to scale Employee Experience
- EP 25: Julie Digby - How HR Drives Transformation and Org Design at Mars
- EP 24: RJ Milnor - How McKesson uses ONA to identify what drives high performance in sales
- EP 23: Rupert Morrison - Rethinking Workforce Planning & Organisation Design
- EP 22: Dawn Klinghoffer - The Evolution of People Analytics at Microsoft
- EP 21: John Boudreau - Reinventing Jobs: The Future of Work and it's impact on HR
- EP 20: Tanuj Kapilashrami - How Standard Chartered designed an exceptional Employee Experience
- EP 19: Anna Tavis: What is Agile HR and how are companies adopting it?
- EP 18: Sarah Johnson: How to use employee surveys to create strategic value
- EP 17: Leena Nair - How HR drives business value at Unilever
- EP 16: Keith McNulty - HR 3.0: more data driven, more agile and more business focused
- EP 15: Jason Corsello - The Shift From HR Tech to Work Tech
- EP 14: Jill Larsen - How does the CHRO successfully partner with the CEO
- EP 13: Frida Polli - How AI and Behavioural Science can reduce bias in recruiting
- EP 12: Ian O'Keefe - The Workforce Analytics journey at JP Morgan Chase
- EP 11: Dave Ulrich - The role of HR in the Digital Age
- EP 10: Jordan Pettman - How Nestlé uses People Analytics to measure Gender Pay Gap and Equity
- EP 9: Catalina Schveninger - The Evolution of Corporate Learning at Vodafone
- EP 8: Richard Collins - How is Automation, AI and Analytics changing recruiting?
- EP 7: Katarina Berg - Spotify's CHRO on Leading HR in a digital world
- EP 6: Nick Holley - How HR can become more business relevant
- EP 5: Eden Britt - How to build a People Analytics team in a global organisation | The People Analytics journey at HSBC
- EP 4: Yvette Cameron - How Blockchain will disrupt the Future of Work and HR Technology
- EP 3: Didier Elzinga - How to Create a Culture First Company
- EP 2: Edward Houghton - The Head of Research at the CIPD on Driving Business Performance with People Data
- EP 1: Sharon Doherty - How to transform HR to be more digital and building a culture of diversity
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ABOUT THE AUTHOR
David is a globally respected writer, speaker, conference chair, and executive consultant on people analytics, data-driven HR and the future of work. As an Executive Director at Insight222, he helps global organisations create more cultural and economic value through the wise and ethical use of people data and analytics. Prior to joining Insight222 and taking up a board advisor role at TrustSphere, David was the Global Director of People Analytics Solutions at IBM Watson Talent. As such, David has extensive experience in helping organisations embark upon and accelerate their people analytics journeys. David also hosts the Digital HR Leaders Podcast on myHRfuture.
Systems Leadership | Systems-psychodynamic Organisational Consultant| ISPSO Member | Board Development |Author, Founder, Innovator VeinTrain| Expert Witness
4yThanks really liked this - action focussed. “Every organisation that is really taking learning seriously is focusing on three pillars. How do I make it personal? How do I make it practical? How do I make it digital?”
CEO & Founder of Ravineo
4yGreat stuff, David, Gianpiero. Far too often employers are only giving lip service to what they advertise as in-house learning opportunities. I look forward to the rise of the CLO.
Market scout for #coachtech that improves access to coaching and enables coaching outcomes
4yGreat question on tech: can technology be more than a pipe? Whether it's a pipe than carries knowledge or nudges, it's still a pipe. As a pipe it can carry the prompts to encourage a user into what GP calls reflected engagement (remove yourself, question what you know, be present to what is emerging). But it can't yet sustain a conversation about that. Enjoyed this too: Leadership development is about me accompanying you as you discover what your purpose is and how you can have the most impact. Which is what coaching is about
HR Director Southeast Europe @ Aurubis
4yI loved this, David. Impactful opening "Learning at work is work, and we must make space for it". So few of us actually do this, with the focus, energy and commitment it deserves. Thank you for sharing, and ... I enjoy your podcasts, please keep them coming:-)
BI Specialist hos Nordex Food A/S • HD(R) •
4yMarlena Sofia Rasmussen Jeanette Louise Rasmussen Hans-Peder Rasmussen