How to Give Better Feedback: The Feedback Fallacy
Stefan Lindegaard
I help sharpen your leadership approach, build high-performance teams and enhance corporate innovation through new, original tools like Team Dynamics Cards and the Gap Map Overview.
If you want to improve how you give feedback and help people reach their full potential, I came across some valuable insights in “The Feedback Fallacy.” It provides a fresh perspective on how we can elevate the individuals and teams we work with. Here are a few key takeaways:
# Apply new lenses
“If we continue to spend our time identifying failure as we see it and giving people feedback about how to avoid it, we’ll languish in the business of adequacy. To get into the excellence business we need some new techniques…”
# Focus on outcomes and learning
“When you notice one of your team members do something remarkable, take a moment to highlight it. By pointing out what excellence looks like for them—saying, ‘That! Yes, that!’—you help them see the pattern of success that’s already within them. This recognition drives learning, enabling them to anchor and refine it.”
# Share your natural reactions
“Instead of simply giving feedback, describe what stood out to you in their moment of excellence. This helps them see their impact from your perspective.”
# Prioritize celebrating success
When you see someone excelling, stop and break it down with them. This isn’t just a high-priority interrupt—it’s your top priority.”
Read more, The Feedback Fallacy, HBR: https://bit.ly/2Vb7FN8