LAK Group revolutionized our outplacement services by incorporating A.I. technology focused on resume writing, networking and interview practice, resulting in a threefold increase in candidate confidence, speed to hire and candidate interview effectiveness. This technology, coupled with our micro-learning elements, allowed LAK Group coaches to prioritize practical, high-impact guidance, while participants enjoyed a tailored job-search experiences.
By leveraging our platform (called Oriel), LAK Group not only modernized our service delivery but experienced the following results in service to both the client (person receiving career coaching) and our customer (company providing outplacement services):
- Client engagement improved to over 92% of clients leveraging outplacement services.
- LAK Group clients are landing new jobs 40% faster than the national average.
- 100% of our clients find a new job when engaging in our career coaching services.
- More than a 50% increase in job search preparedness by client surveys after they found a new job using LAK Group services.
- 89% of our clients found a job where their compensation was greater than or the same as their last job.
The transformation has positioned LAK Group as a forward-thinking out-placement serve provider, enabling client organizations to support their transitioning employees with cutting-edge resources that accelerate reemployment and enhance the employment brand of the company for providing these services to exiting employees.
LAK Group is dedicated to helping organizations and individuals improve their capabilities and career transition through in-depth discovery processes, practical tools and A.I. to support preparation for the job search or career development.
Their approach is collaborative and adaptive, aiming to become an integral part of the client’s journey, while strengthening the company, ensuring measurable outcomes. Their career coaching programs focused on these key areas:
- Efficient Job Search: Candidates gain access to extensive employer networks, job boards, and industry insights, expediting the job search process. They identify their strengths, values, and career goals, which can lead to more fulfilling career transitions.
- Exploration of New Opportunities: Encourage employees to explore roles, industries, or entrepreneurial paths they may not have considered.
- Resume Development: Expert career coaches help candidates craft resumes that effectively showcase skills, achievements, and career potential. Resumes are tailored to specific industries and roles, increasing the likelihood of getting noticed by hiring managers. Resumes are aligned with Applicant Tracking Systems (ATS), ensuring better visibility in automated hiring processes.
- Candidate Confidence: Candidates are guided to identify and articulate their strengths, achievements, and unique value propositions. Mock interviews, feedback, and strategies help reduce anxiety and boost performance.
- Employment Brand: Demonstrating care for departing employees enhances the company’s reputation as a supportive and responsible employer. Current employees see the organization’s commitment to employee well-being, improving trust and morale.
Before adopting A.I. into our process, LAK Group faced challenges that impacted our capacity to grow and provide value-added experiences based on the changing needs of our clients, customers and the workforce:
- Needs for Outplacement Clients Are Changing: The importance of adapting to the specific needs of each individual, coming from multiple generations, required a shift in approach to traditional outplacement services and traditional career coaching.
- Return on Investment: In challenging budget times and uncertain market conditions, companies were looking for metrics and outcomes that clients were receiving from outplacement services and career coaching. Was the investment helping the business and the client.
- Difficulty in Structuring Career Development: Organizations struggled to create career pathways that resonated with Millennials and Gen Z employees, who prefer flexible, innovative and individual focus.
- Adapting the Impact of Coaches: High time demands on coaches limited their ability to focus on strategic guidance and expand services. Lower levels required more specific leadership capabilities and a need to talk to a coach and practice in-the-moment.
Implementing our A.I. career coaching platform enabled LAK Group to provide a career changing experience for our clients with measurable impact:
- Increased Efficiency and Scalability: A.I. empowered participants to independently practice essential skills, reducing live coaching time by 3X (on average from seven hours to under four). This efficiency allowed LAK Group to serve more clients without the need for additional staffing while enabling coaches to focus on higher-impact guidance.
- Enhanced Growth: With our scalable solution, LAK Group expanded its services attracting a 25% larger client base. This growth was achieved without sacrificing quality, as participants received consistent, A.I.-driven feedback tailored to their learning needs.
- Extended Participant Engagement and Reinforcement: LAK Group surveys highlighted that over 88% of our clients were better prepared for a career search prior to using our services. Companies saw their former employees were finding new jobs two months sooner than the national average.
- Strengthening Employment Brand: LAK Group client companies found their former employees had a positive view of their former company when surveyed 3 months after receiving outplacement services from LAK Group.
"A.I. and micro-learning, along with one-on-one coaching, has allowed us to adapt the job search experience to each individual. We’re equipping participants with adaptive, A.I.-supported learning that’s both effective and accessible, helping us stay relevant and impactful." — Michael Grubich, President and Managing Partner at LAK Group
For more information on LAK Group’s Outplacement Services, click here.
