How to Leverage Microsoft’s AI, Copilot’s Feature in Dynamics 365 Business Central

Last month, Forbes Advisor announced Dynamics 365 Business Central as the best SMB Cloud ERP in 2023 🎉. It came as no surprise, considering Microsoft was also recognized as the world's most valuable company, attributed in part to its early leadership in generative artificial intelligence (AI) through an investment in ChatGPT, and more recently, its innovative AI feature, Copilot, integrated into their Microsoft stack including Business Central! 

“Microsoft Dynamics 365 Business Central is a leading ERP solution for businesses of all sizes. Ideally, it’s best suited for companies that use Microsoft products or cloud applications, especially Power Apps and Power BI. Not only can it offer a unified view of financials and operations, but it can also optimize repetitive tasks and improve business efficiency.”  - Forbes Advisor

Read More About Why BC is Forbes Advisor's Preferred SMB Cloud ERP HERE.

In this month’s newsletter, we’ll demonstrate Copilot’s power in Dynamics 365 Business Central. Whether you’re curious about BC or are already using the software, we promise this will be helpful for both scenarios, so stay with us! 

We’ll go over: 

1. How to use Copilot in BC to generate marketing descriptions for your e-commerce products 
2. How to easily reconcile bank accounts with Copilot in Business Central 
3. Business Central’s new feature, Copilot Chat

WAIT! Before you continue, click ✔️ SUBSCRIBE (top right) to this newsletter to stay updated with monthly insights, tips and best practices. 

How to AI Generate Marketing Descriptions for your E-commerce Products 

Step 1: Add new item from picture  

To begin, add a new item from a picture, navigate to the desired category in the item list, click "New," then "Create from Picture." Select the image, specify the category, and define attributes for the item. Afterwards, update the item number and description as needed

Step 2: Generate and edit marketing descriptions  

To generate and edit marketing descriptions, utilize the "Create with Copilot" feature, which leverages artificial intelligence to generate suitable marketing text based on item attributes. After reviewing and editing the generated description, customize additional settings such as tone of voice and formatting options, ensuring the text aligns with branding and marketing strategies. 

Step 3: Feature Enablement  

To enable feature enablement, navigate to feature management and activate the desired functionality, such as "Add by Picture" and "Marketing Text" in Copilot. Ensure to enable these features in your system to access new functionalities like generating marketing descriptions conveniently, particularly beneficial for managing a large number of items efficiently. 

Watch Full Video 

How to easily reconcile bank accounts with Copilot in Business Central 

Scenario 

Let's take a scenario where you're conducting a bank reconciliation in Business Central. On one side, you have numerous transactions imported from the system, including customer payments and vendor payments, while on the other side, your bank statement only contains a couple of entries. Despite using the existing functionality to match transactions automatically, none of them are successfully matched, highlighting the need for a more efficient solution like Copilot to handle large volumes of transactions and reconcile them accurately. 

Step 1: Reconcile with Copilot 

By clicking on "reconcile with Copilot," the system will analyze the data in the bank reconciliation module and attempt to match transactions between the bank statement and Business Central data. 

Step 2: Review Match Proposals 

Copilot presents potential matches for review, allowing you to verify before acceptance. Despite initial auto-matching failures, Copilot can successfully match two lines from the bank statement to Business Central, streamlining the reconciliation process by accommodating slight discrepancies in dates and summarizing information to ensure accuracy. 

Step 3: Post  

With a total difference of zero, you can proceed to post the reconciliation, marking it as complete. 

Step 4: Enable Copilot & AI Capabilities for your Organization 

Watch Full Video Here

How to easily reconcile bank accounts (HIGH VOLUME) with Copilot in Business Central 

Scenario  

If you find yourself in a situation where you're handling a significant number of small-dollar receipts, managing an organization with numerous receipts, and facing challenges due to the summarized nature of the bank statements, learn how Copilot in Dynamics 365 Business Central can streamline the bank reconciliation process in this scenario. 

Watch Full Demo Here 

🚀COMING SOON

Business Central’s new feature, Copilot Chat 

Copilot Chat in BC is set to revolutionize the way businesses communicate, much like how ChatGPT has done for numerous individuals. The introduction of this advanced collaboration tool promises an optimized operational environment where every system interacts flawlessly.  

The new Microsoft Copilot chat feature, set to debut in April 2024, is poised to transform the way people work within Business Central.  

Learn more about the abilities it will give your role here. 

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