How to manage and visualise people data to create actionable insights
Digital HR Leaders Podcast - EP63 Ian White, CEO at ChartHop

How to manage and visualise people data to create actionable insights

David Green 🇺🇦 David Green 🇺🇦

David Green 🇺🇦

Co-Author of Excellence in People Analytics | People Analytics leader | Director, Insight222 & myHRfuture.com | Conference speaker | Host, Digital HR Leaders Podcast

Published Apr 27, 2021
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To make data actionable, it needs to be accurate, accessible and applicable

In the current series of the Digital HR Leaders Podcast we’re taking a closer look at how having the right people data in place supports companies operating in fast-growing environments.

My guest on this week’s episode is Ian White, Founder and Chief Executive Officer at ChartHop, one of the fastest growing and most exciting new technologies in our space.

ChartHop has grown by more than 10x since the start of the pandemic and has a prestigious list of investors including Andreessen Horowitz. Josh Bersin recently highlighted ChartHop as “a cool tool that displays every piece of data you need in a visual way,” which is high praise indeed – and deservedly so.

Ian believes that “When people have the full context— know what they are trying to achieve together, know their roles, know the rules, and fundamentally trust that managers and leaders are transparent and fair — you can achieve great things.”

Empowering your middle management leaders (with people analytics) will be a major competitive advantage for companies

You can listen by clicking on the image below or by visiting the podcast website here.  

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In our conversation Ian and I discuss:

  • How Ian’s own experience as a customer of trying to scale a business with the right tech and tools ("...the constant exporting of data from different systems and the V lookups and pivot tables to get basic answers") helped inspire him to build and scale ChartHop ("ChartHop centralises data from across your HR and Financial Tech stack and not only does it bring all your people data together, you can finally bring them all together on one strategic platform. ChartHop also makes it easily actionable with custom insights and colour coded visualisations.")
  • How to bring data to life so that it is accurate, accessible and applicable and so leads to actionable insights ("When you can use the data to identify the most pressing problems, you can then create informed ways and action plans to solve them.")
  • Why agility, organisational design and workforce planning all need to evolve to support the world of hybrid work ("When you are doing any kind of talent mapping or workforce planning, you want to understand both the people. What are their preferences? What are their skills? What does that look like? And what is the job function? How much of this job function needs to be in person? How much might be more optimal in person, but can be done remotely? How much maybe is more optimal remotely? Then you want to be able to map the different job functions, you want to be able to map that to employee skills and map that to employee preferences and understand where there is a gap.")
  • The role of people analytics in helping organisations achieve their diversity, equity and inclusion goals ("The ability to visualise, to analyse and to track and manage, can help achieve DEI goals for an organisation.")
  • How CHROs can build on the last year: an ability to experiment, to explore and to respond quickly ("HR has always been a strategic function, HR Leaders know that, but Business Leaders are now recognising it too. When HR Leaders have easy and clear visual ways to showcase their successes and how their initiatives tie directly into business outcomes, they have a powerful tool to support their work and advocate for their people to other business leaders.")
  • How having the right people data in place supports a business operating in a fast-paced environment ("When people and the whole organisation are grounded in shared knowledge and shared context, they are better equipped to steer the business towards outcomes that are better. Towards more agile futures and more equitable and inclusive futures as well and data can reshape organisations for the better.")

This episode is a must-listen for anyone interested in technologies that help organise, manage and visualise people data so that it drives actionable insights so that’s business leaders, CHROs and anyone in a People Analytics, Workforce Planning or HR Business Partner role.

A picture is worth a thousand words and it is probably worth even more than numbers because when you are strategically using colour to organise and format your data, you are drawing your eye directly to the matter at hand
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LISTEN TO THE PODCAST

To listen to the Podcast and read the transcript of my discussion with Ian, head over to myHRfuture by clicking on this link: How to manage and visualise people data to create actionable insights.


WATCH THE VIDEOS

As well as the podcast, there will be a couple of videos available on the myHRfuture YouTube channel highlighting two of the topics Ian and I cover in our conversation. In the clip below, Ian and I discuss how organisations are preparing for the future of work:


GET INVOLVED

If you enjoyed listening to this week's podcast episode, I'd be grateful if you could take the following steps:

  1. Please subscribe to the Digital HR Leaders podcast and weekly newsletter to make sure you don’t miss an episode.
  2. Please take the time to rate the show on iTunes. We rely on your feedback and support to make the podcast, so this is very helpful!
  3. Who would you like to see me interview in future episodes? Let me know in the comments below.
  4. Lastly, don’t forget to share on social media with your friends and colleagues, your support is always greatly appreciated!


THANK YOU

A huge thank you to Ian for sharing his time, expertise and the exciting growth story of ChatHop with listeners. You can follow Ian on LinkedIn and on Twitter @eonwhite as well as following ChartHop on Twitter @ChartHop, on LinkedIn and by visiting ChartHop's website.

To get a deeper flavour of Ian's work and what ChartHop has to offer, I recommend delving into this selection of articles:

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Thanks to Ian White, Maria Barrera, Anthony Santa Maria, Ben Pollack and the team at ChartHop for sponsoring Series 13 of the podcast, and also Ian Bailie, Manpreet Randhawa, Caroline Styr and the myHRfuture team for creating the Digital HR Leaders podcast and video series.

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CATCH UP ON THE DIGITAL HR LEADERS PODCAST

If you haven't listened to all of the episodes of the Digital HR Leaders Podcast, you can catch up now by clicking on the links below.

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ABOUT THE AUTHOR

David is a globally respected author, speaker, conference chair, and executive consultant on people analytics, data-driven HR and the future of work. As Managing Partner and Executive Director at Insight222, he has overall responsibility for the delivery of the Insight222 People Analytics Program, which supports the advancement of people analytics in over 70 global organisations. Prior to co-founding Insight222 and taking up a board advisor role at TrustSphere, David accumulated over 20 years experience in the human resources and people analytics fields, including as Global Director of People Analytics Solutions at IBM. As such, David has extensive experience in helping organisations increase value, impact and focus from the wise and ethical use of people analytics. David also hosts the Digital HR Leaders Podcast and is an instructor for Insight222's myHRfuture Academy. His book, co-authored with Jonathan Ferrar, Excellence in People Analytics: How to use Workforce Data to Create Business Value will be published in the summer of 2021.

SEE ME SPEAK AT THESE EVENTS

I’ll be chairing and/or speaking about how to drive business value and employee experience through people analytics as well as the Nine Dimensions for Excellence in People Analytics model at the following upcoming events:

Ben Pollack

Head of Marketing @ Parabola | Go-to-Market EIR @ First Round Capital

3y

So great! Thanks David Green and team!

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Anthony Santa Maria

Integrated Marketing | Content Queen | ADCOLOR

3y

Thanks for having us for the fantastic convo 💡

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