How a Real Estate Firm Hired an Operations Assistant for $1,000 a Month

Location: Peru

What does the client’s business do?

Our client provides a wide range of real estate needs, including property showings, property management, and the buying, selling, and listing of properties.

What were the requirements?

They were seeking a candidate who possesses:

• Solid understanding of accounting principles and financial reporting.
• Ability to manage multiple tasks simultaneously and meet tight deadlines.
• Detail-oriented with strong organizational and problem-solving skills.
• Proven experience in customer service, accounting, or a related field.
• Strong proficiency in Microsoft Office applications, including Word and Excel.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients and team members.
• Project management experience was a plus.

All this took us to Alexandra. 

What are her responsibilities?

Alexandra started responding to customer inquiries promptly via phone and email, and providing outstanding customer service. But she also:

• Manage and update the company's social media profiles and execute marketing strategies to enhance online presence and engagement, such as google ads, Facebook marketing, Instagram, etc.
• Handle all aspects of invoicing and expense tracking, ensuring accuracy and timely processing. Support the accounting team with financial reporting, data entry, and the reconciliation of accounts.
• Assist the real estate team with administrative tasks, including scheduling, document preparation, and property listings and property management tasks.
• Maintain organized and up-to-date records of all communications, transactions, and marketing efforts.
• Collaborate with team members to identify and implement process improvements to enhance efficiency and customer satisfaction.

What was the candidate’s background?

Alexandra is a great fit for the Operations Assistant role, bringing a strong background in accounting and payroll administration. Her attention to detail and experience managing invoicing, expense tracking, and financial reporting will support the accounting team effectively. Additionally, her ability to maintain accurate records and ensure timely processing aligns with the role’s responsibilities.

With experience in customer service management, Alexandra has demonstrated strong communication and leadership skills, successfully coaching teams and ensuring performance targets are met. These skills will be valuable for assisting the real estate team with scheduling, document preparation, and property listings.

Her proficiency with tools like Google Suite, MS Office, and Salesforce CRM, along with her experience in process improvement, will also help her contribute to marketing initiatives and managing the company’s social media presence. Alexandra’s strong organizational skills and work ethic make her well-equipped to optimize operations and enhance overall efficiency.

How did they find their last candidate?

The company turned to South! We help US businesses find, hire, and pay top Latin American talent.

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