How SOAR Empowers Co-Managed SIEM Providers
Welcome to this month's edition of Streamlined by D3 Security. This month we are talking about a managed security service that has gained traction among specialized providers, MSSPs and big consulting firms: Co-Managed SIEM.
The Co-Managed SIEM model works in a few different ways, but generally, the client owns the SIEM, along with the other security infrastructure, and outsources the 24/7 monitoring of the SIEM to the service provider.
The service provider may help the organization tune the SIEM, develop rules and provide a level of threat analysis that is then provided to the client for action. This helps organizations maintain their environment 24/7 without needing to add more resources.
The Co-Managed SIEM challenge
Co-Managed SIEM’s unique service offering comes with its own distinct challenges of integration and orchestration. Many providers limit clients to a small number of data sources, like 10, even though SIEMs are capable of ingesting data from hundreds of sources.
Why?
Since a SIEM ingests data from so many different sources, monitoring every possible data point becomes nearly impossible for the service provider, not to mention prohibitively expensive for the client. Service providers also need at least some orchestration capabilities across the client’s environment in order to add value. These may be as simple as querying an endpoint protection tool for additional data, or as involved as executing an incident response playbook across the environment.
Orchestrating the solution
Some Co-Managed SIEM providers use proprietary XDR tools to overcome the challenges we discussed. However, building such a platform does not make sense for most providers, as it requires heavy capital and human resource investments.
SOAR proves to be the best solution for this service since it is designed to integrate with multiple security tools and take action on incidents and alerts.
The challenge with SOAR and Co-Managed SIEM
Even though SOAR is great to enable Co-Managed SIEM services, it’s not a silver bullet that overcomes all the challenges associated with it.
MSSPs or organizations that oversee multiple security teams often have to manage multiple tenants in a SIEM solution. In this situation, it’s inefficient and overwhelming to switch between clients in order to record and monitor changes to incident tickets. For MSSPs, this model limits growth potential because each analyst is limited by the number of clients they can manage.
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A groundbreaking solution from Smart SOAR
The team here at D3 recognized this challenge and developed a solution that enables bi-directional sync between Microsoft Sentinel and Smart SOAR. Users can now consolidate individual tenants of Microsoft Sentinel into a single instance of Smart SOAR.
Any changes made to the incident within Smart SOAR are reflected in Microsoft Sentinel and vice versa. Multiple teams working on different platforms are now able to stay on the same page. If one makes an update to a ticket, it’s reflected in the incident on the other platform. This makes it much easier for MSSPs to provide co-managed SIEM services, even when using a SIEM (or SIEMs) that does not offer multi-tenancy.
This is one of the many reasons why D3 Smart SOAR is way ahead of its competitors. Our focus is fully on making the life of SOC Analysts easier through our SOAR platform.
D3 Security is one of the few SOAR providers that is laser-focused on the best security orchestration, automation and response while being 100% vendor agnostic!
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About D3 Security
D3 Security’s Smart SOAR™ helps solve many of the most entrenched problems in cybersecurity—including analyst burnout, alert overwhelm, and information silos—by transforming separate tools into a unified ecosystem with multi-tier automation, codeless orchestration, robust case management, and environment-wide reporting. Smart SOAR performs autonomous triage and drastically reduces false positives so that enterprise, MSSP, and public sector security teams can spend more time on real threats.