Idiotopedia Lite: (Review) The Art of Statistics
Here is another scheduled published article (thanks to LinkedIn) that I prepared before I went off the grid from my digital life. I finished David Spiegelhalter's "The Art of Statistics" around 7-8 months ago, and it couldn't have come at a better time; I must say this is one of my favorite books. My relationship with data and statistics has always been a bit shaky. I've spent more than decades working with numbers that give the impression of certainty—numbers that make us feel like we're in charge and can predict everything if we look at them carefully enough. In the challenging world of business and life, though, the numbers fail us just as often as they help us.
Well, it took some time for me to get into Spiegelhalter's book because I was skeptical at first. Don't get me wrong, I know how important numbers are. I've used them to build businesses and told startups that their data is their lifeblood. I've also seen companies succeed and fail based on how well they followed these models. That being said, numbers can help you understand things, but they can't tell you the truth. There are dark side undercurrents in human behavior that come into play here, and "The Art of Statistics," as beautiful as it is, doesn't fully handle this.
One of my bookmarks, in Chapter 11, read "The Bayesian Way." In this book, Spiegelhalter does a great job of explaining how Bayesian statistics work. In this method, we change what we believe based on new information. This is a great idea, and it should be how we all make choices, especially in business. But in real life, I think (again, these are personal opinions) that most people, even founders of startups, do the opposite. We don't change our minds when the information changes; instead, we stick to our beliefs and change the facts to fit our ideas. I've seen it many times. People who start a business do so because they love the idea. Early data points to success, but they don't consider whether they should change course when the winds change. Instead, they keep digging deeper, sure that success is just one data point away. And this Spiegelhalter's Bayesian method would make them rethink their plans every time, but the truth is much worse. We don't act like logical tools. Even when the facts show we're wrong, we act out of fear and ego and a sick need to be right. This gap between data and human behavior is even more obvious in Indonesia, where the economy is very unstable.
To show this, let's use the tech bubble. I was very active with an e-commerce startup a few years ago. A market study showed that the middle class was growing, consumer spending was going up, and investment was coming in. We looked like we would do well on paper. But we didn't plan for the sudden rise in political unrest, the fact that government policies can change suddenly, and the fact that people don't trust online transactions very much. We were not ready for how unpredictable people are, no matter how much Bayesian update we did. We had to change direction, but not before losing a lot of ground.
Let me dive a bit more into Spiegelhalter's Bayesian model again because, even though it is very useful in theory, it doesn't quite capture the psychological and emotional confusion that rules the real world. Then, think about the Indonesian real estate market right now. Based on the numbers alone, this area should be going through the roof. A real estate boom is likely because of low interest rates, more people moving to cities, and government programs that encourage people to buy their own homes. Still, prices aren't stable, developers are having a hard time, and consumers are wary. Why? Even though the info is correct, it is not complete. This picture doesn't show people's fear when prices go up or developers' confusion when rules aren't unclear. I remember using Bayesian reasoning to carefully run financial models for property development in Jakarta to guess what would probably happen. Interest rates, expected demand, historical price trends, and even political danger were all taken into account. But no model, no matter how complex, could have predicted how a sudden drop in the economy would affect people's minds. Investors left the business. People put off buying things. People lost confidence. The project failed in terms of how people felt about it, even though it should have been a numerical success.
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This brings me to the reality that "The Art of Statistics" only hints at: (again) numbers can help us, but they can't save us. Data can tell you what the odds are, but it can't tell you about fear, greed, or humans' unique ability to destroy themselves. This book by Spiegelhalter is great at teaching us how to think about data, but it doesn't teach us how to think about the people who made the data. What a big mistake that is in the business world, where people make all the decisions. When I work with founders, I often tell them that psychological strength is more important than knowing a lot about statistics. You can do all the math in the world, but you will fail if you don't understand the cognitive and emotional biases that affect your choices and the choices of your customers, employees, and investors. You can only go so far with the numbers.
The real problem is figuring out how to get around in the crazy, unpredictable world of people's behavior. Let me share another case: One of the biggest state-owned banks in Indonesia is PT Bank Negara Indonesia (BNI). Based on the numbers, BNI looks like a good investment. It has a diverse portfolio, strong balance sheets, and steady growth. But it wasn't the numbers that caused the company's stock prices to drop during a scandal a few years ago. Investors who only saw what they saw in the news were emotionally overreacting and misjudging the situation. And now for my practical take: It's a great book, but "The Art of Statistics" only tells part of the story. Yes, statistics are very important, but they are not a magic bullet. Numbers alone can't explain everything because the world is too complicated and illogical. It's up to us to understand the deeper psychological, emotional, and political forces that shape our choices in ways we can't always predict or control, even though Spiegelhalter gives us the tools to look at data.
In my closing opinions, I can say to people who want to start a business. To be sure, learn how to read numbers. Yes, use Bayesian thinking to change what you believe when new information comes in. But don't think that numbers will get you where you want to go on their own. You also need to learn how to read people so you can understand how markets and businesses are run by fear, greed, and foolishness. Data can help you, but how people think and act will make or break your company. I still believe the data even though I've seen statistics fail over and over again over the years because people are unpredictable. It still helps me decide what to do, even though I know it only gives me part of the picture. Why? Because it's still the best tool we have, even though it has some problems. To be good at statistics, you need to know when to believe the numbers and when to go with your gut. What if you think the data has all the answers? If so, maybe it's not the numbers that need to be changed but your assumptions. The grim truth is that the world will always find a way to surprise us, no matter how well we build our models. Isn't that what makes business and life so damn interesting?
Enjoy the book!
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2moMaybe you can make a matrix between statistics & psychology then 😁