Insights from Paul Casey and Ben Wolfe at Rush

Accelerating Innovation at Rush

Paul Casey , Senior Vice President and Chief Medical Officer, and Ben Wolfe , Director of Digital Transformation at Rush University Medical Center, discuss their digital consumer journey to enhance patient care, improve access, and address health inequities. They highlight how Rush is leveraging digital technologies to create a "wow" experience for patients, from same-day specialty care to precision nudging for cancer screenings.

The discussion with Rush underscores the importance of strategic partnerships, fail-fast approaches, and strong governance in driving digital transformation. Rush’s leaders stress the need for a dedicated team focused on digital initiatives and emphasize the critical role of executive support and cross-functional collaboration in ensuring success. Paul and Ben's insights raise three critical questions to consider on your digital transformation journey:

• How can we leverage digital solutions to address health inequities and improve access to specialty care?
• What governance structures and partnerships are needed to drive meaningful digital transformation in healthcare?
• How can we balance quick wins with long-term, transformative digital health initiatives?

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