The Kitson HCS Candidate Journey Audit Difference
Elevate Your Workforce Management
Whether you are working in the fast-paced world of high-volume recruiting or find yourself in a stabler and more mature organization, attracting and retaining top talent is a non-negotiable for your business. If you are going to meet your objectives for your organization, you have to have the recruiting flywheel to keep feeding your ranks with the top talent available in the market. What the heck is a recruiting flywheel? This article does an excellent job of breaking down the concept.
How you build your flywheel is incredibly important. Most companies will not soon forget the universal labor shortages in 2022 during "the great resignation." This required investors, CEOs, and human resources and talent acquisition teams to be nimble and rethink how they were approaching the available talent pool. To stay ahead of the war for talent you need your recruiting processes to be innovative, attractive, and ever evolving. At Kitson Human Capital Solutions, we have developed what we call The Candidate Journey Audit, a comprehensive hiring evaluation tailored to transform your recruiting arm into a scalable, sustainable, and repeatable machine.
There are 5 primary ways this audit can create the talent acquisition function your business demands. Let's get into it.
The Candidate Journey Audit - The Benefits
1. Efficiencies - We dive into your existing process to identify the kinks where great talent is getting stuck and dropping out of your funnel. We streamline your processes, ensuring a healthier candidate pipeline, resulting in better candidate flow and more hires.
2. Reduce Staff Turnover - Our approach delivers better quality hires aligned with your company's values and mission, minimizing turnover costs and disruptions.
3. Develop Better Leaders - Equip your leadership team with the right talent. Our service identifies and nurtures individuals with leadership potential, fostering a deeper bench. We look at fit today, while also considering your future talent needs to build your management team for the future.
4. Enhance Your Service - Engaged employees create a positive workplace culture, translating into improved customer service. Boost customer satisfaction as your team becomes more invested in their work.
5. Become an Employer-of-Choice - Cultivate a positive and inclusive workplace culture that attracts top-tier talent. Position your company as an employer-of-choice in the competitive landscape.
Most organizations fall into one of two traps: You're either moving talent through too slowly or not creating a high enough touch experience. If the position you're trying to fill is entry-level and competes with the general labor pool, chances are there is an opportunity to move faster. All things being equal, if two job offers are essentially equal and your process has 8 steps and a bunch of barriers to entry while your competition is making onsite offers, you're going to lose out on that hire. Conversely, if your internal stakeholders are not committing enough of their time to attract talent you may lose out on key hires.
One of the last hiring processes I was involved in I discovered I was a finalist for a six-figure HR role after a 30-minute phone conversation with the hiring executive, and a short debrief with the outgoing incumbent. This individual was in her final week and the organization was a high-growth startup clearly understaffed and scrambling to keep up with their business needs. While it would have been impressive to get a job like that mostly by my resume, when the organization is handing out that type of money after a 30-minute phone screen what does that say about the hellfire you would be stepping into?
There's no one-size-fits-all approach when it comes to your process, but there is a goldilocks zone for each role you seek to fill. Here's how we diagnose your candidate journey and improve it.
Candidate Journey Audit - The Components
Our audit comprises a meticulous blend of components designed to address your unique needs. We dive into root cause analysis then cultivate cost effective solutions that won't break the bank and deliver value in each of these areas and beyond.
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ATS Tune-Up
Maximize your Applicant Tracking System for seamless recruitment workflows.
Employer Brand Refresh
Ensure your brand aligns with your company's values, making it irresistible to top-tier candidates.
Custom Interview Guides
Equip your teams with tailored interview guides to assess candidates effectively and consistently.
Hiring Training
Empower your HR and management teams with specialized training to make informed hiring decisions.
Recruiting KPIs
Implement key performance indicators to track and improve your recruitment outcomes.
Recruiting Funnel Creation
Craft a recruitment funnel that ensures efficiency at every stage, from sourcing to onboarding.
Hiring Channel Optimization
Eliminate wasteful spending by better leveraging where quality hires can find your roles and diversify your pool in the process.
Process Review
Remove needless barriers while adding missing steps that can lead to better quality hires - faster.
Team Evaluation
Upgrade your talent acquisition structure to play to strengths while closing gaps in existing skill sets.
Our unique process will help you achieve your business goals with a talent pool capable of meeting your customer needs. We streamline your recruiting operations and boost the efficiency of your hiring engine while fostering happier and more productive teams. The Candidate Journey Audit will minimize waste and lower costs by enhancing your talent acquisition approach. This boosts employee engagement scores as your team excels in more intelligent hiring. Request more information or schedule a quick call to explore how we can get your recruiting engine humming like a well-oiled machine. Get in touch through my website and subscribe to the Kitson HCS newsletter for more helpful HR tips.
CEO & Co-Founder at Wowledge | Ex-Deloitte & Accenture | Global HR Advisor | Democratizing access to strategic HR practices.
8moAn audit is critical for organizations to know where they are and their gaps to get where they need to go. It is very valuable you are providing this offering, Joe Kitson.
Experienced Credit Risk Analyst | IRB| IFRS| Navigating Compliance & Digital Transformation
8moYour experience and insights on mastering the candidate journey are truly valuable.
Psychological Safety & Inclusive Culture Leader | Bridging Silos, Igniting Change | Professor, Conflict Mediator, Former Ivy League Dean & Lawyer
8moIt's fascinating to see how the landscape of talent acquisition has evolved over the years. Your insight into the changing dynamics and the significance of mastering the candidate journey is truly thought-provoking, Joe !