Klearcom's CX and Contact Center Testing Insights for August

Klearcom's CX and Contact Center Testing Insights for August

Klearcom's CX and Contact Center Testing Insights for August

Welcome to the second edition of the Klearcom Newsletter! In this issue, we'll dive into the latest trends and innovations in IVR and toll-free number testing, share success stories from our valued clients and team, and provide expert insights to help you optimize your operations.

Stay connected with us to ensure your systems are always performing at their best, and learn how you can leverage cutting-edge technology to deliver seamless and personalized customer interactions. Subscribe today to stay informed and ahead in the ever-evolving world of customer service excellence.

Moments of The Month

Klearcom's "Biggest Moments of the Month" highlights the most significant achievements and milestones reached over the past month. This monthly roundup covers everything from major product launches and updates, partnerships and collaborations, to industry recognition and impactful events. Click on the images to read the full articles.

Klearcom Receives 2024 Future of Work Product of the Year Award
Klearcom Named Finalist in 2024 ICMI Global Contact Center Awards
Klearcom Partners with Talkdesk AppConnect Marketplace

Get The Latest Insights For IVR and Toll-Free Number Testing

Klearcom's technical blog serves as a comprehensive resource for the latest in customer communication technology. The blog features in-depth articles on industry trends, product updates, and best practices for optimizing IVR and toll-free number testing. Stay informed and inspired with practical tips and insights that can elevate your customer interaction strategies.

VoIP Jitter is a critical factor in modern telecoms, where VoIP is essential for cost-effective and flexible communication. 
The landscape of customer experience is rapidly evolving, with conversational IVR systems at the forefront of this transformation.
Packet loss, which often causes dropped calls and unclear audio, can significantly impact customer service experiences.

Discover Our Employee Spotlight Series!

Welcome to Klearcom's Employee Spotlight series, where we shine a light on the incredible team members who drive our company forward. This series is dedicated to celebrating the diverse talents, backgrounds, and contributions of our staff. Each spotlight provides an in-depth look at the unique journeys, professional insights, and personal stories of our people. Join us as we explore the stories behind the faces at Klearcom and learn what motivates them in their roles.

Employee Spotlight Series: Meet Enterprise Solutions Manager Susan Toohey


Employee Spotlight Series: Meet Account Executive, Adam Daniels


Employee Spotlight Series: Meet Country Manager, Hetal J. Barot


Employee Spotlight Series: Meet Head of Client Operations, Christine Ramsey

People Moments: Celebrating Our Team

We are excited to introduce our "People Moments" section, dedicated to recognizing and celebrating personal moments and achievements of our team members. From certifications to personal milestones and community involvement, it is our way of acknowledging the individuals who drive our company forward.

🎉 Our Co-founder and CTO, Satish Barot, celebrated his birthday recently, and the Klearcom team in India had a special surprise planned for him 🥳
🥇 Some of the Klearcom team from our Ireland office recently hit the astroturf for a game of football!
🌟 Our Co-Founder and Chief Operations Officer, Mark Rohan will be a judge at the Awards International Customer Experience Awards 2024! 

Thank you for joining us in this edition of the Klearcom newsletter! We hope you enjoyed reading about our latest updates, success stories, and insights from the team. Stay tuned for next month's newsletter, where we'll continue to bring you the latest in customer communication technology and share more exciting news and events from Klearcom.

Stay connected with Klearcom and be the first to know about our latest updates, news, and insights by following us on social media. Join our community and engage with us on LinkedIn, Facebook, Instagram, Twitter, and YouTube. Follow us for regular updates, exclusive content, and to see how we’re innovating in the world of customer communication technology.

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