Leading with Punctuation: Julia Douglas on Building Connection & Clarity
Christine Carlo George
Founder at Post & Beam Creative, Host of the podcast, Know Like Trust for Real Estate, Speaker, Contributor, Inman News and RealTrends
Hey everyone! In the latest episode of Know Like Trust, I had the pleasure of speaking with leadership expert Julia Hector Douglas / Momenteam , and we took a deep dive into her innovative concept of Behavioral Punctuation. If you’re interested in enhancing your communication, leadership, or personal relationships, this episode will resonate with you. 🎯
Julia shared how using punctuation—yes, like periods, commas, question marks, and exclamation points—can give us a new perspective on our behavior and help us communicate with purpose. We explored how leaders can better guide their teams, celebrate achievements along the way, and empower each individual by understanding their “punctuation preferences” in decision-making and collaboration. 🌟
Julia’s insights are refreshingly simple yet powerful, offering a unique way to think about how we interact with others—whether it’s negotiating, leading, or just being present in our relationships.
Top Takeaways:
✨ Lead with Clarity: Periods represent closure, decisiveness, and confidence. Leaders who can make clear decisions and move forward create trust and clarity for their teams.
✨ Stay Open with Ellipses: Sometimes, leaving things open-ended invites creativity and innovation. Julia explains how ellipses encourage us to stay open to possibilities and welcome change.
✨ Celebrate Along the Way: Life is a journey, and so is business! Don’t wait for the final milestone; find those little wins along the way and acknowledge them with exclamation points.
Julia has a quick 5-minute micro-keynote video on Behavioral Punctuation that’s available on Vimeo, which is a great introduction to the concept if you want a quick peek.
How do you punctuate your leadership style? I’d love to hear your thoughts! Reach out to me at christine@postandbeamcreative.com or DM me on Instagram. 🌟💬
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