MANAGING WORKPLACE NEGATIVITY
As an HR manager, it’s important to pay attention to workplace negativity as it can threaten the success of your organization. It affects employee morale, and more time and energy ends up spent on unnecessary negativity rather than productive work. Your employees may become hesitant to take up new roles and responsibilities, or their creativity and innovative capacity could suffer. If they can’t think of new ways to reach organizational goals, the company’s growth may take a hit. Negativity causes heavy losses to organizations and deteriorates workplace relationships. So what can you do?
The first step to minimizing workplace negativity is to identify a root cause. For instance, check in with your employees to see if they are feeling:
– A loss of confidence or autonomy
– Burnt out due to excessive work or strict deadlines
– Misunderstood or unheard in the workplace
– Unappreciated, unrecognized, or underpaid
– Unable to resolve disagreements with peers
– Negative as a result of rumors or gossip
– Motivated but lacking in resources or support
Once you know the underlying reason for workplace negativity in your organization, you can work to reduce it. Here are some tips to help get you started,
Identify the cause
We went over common causes of workplace negativity, but how do you know which one is affecting your organization? There may be legitimate reasons to address, and blaming employees for their negative behavior won’t help. Observation is the key to identifying the cause of workplace negativity. Observe employee interaction and understand their perception of the organization. Strive to receive consistent feedback from your employees.
Create a positive work culture
It is important to develop a positive culture at your workplace to prevent negativity. A positive work culture reduces stress and enhances the happiness and productivity of your employees. When the workplace is positive, your employees’ commitment towards the organization increases and turnover is reduced. The following ideas can help you to create a positive work environment:
· Recognize your employees’ hard work
· Motivate teams with incentives
· Treat everyone with respect
· Organize fun activities regularly
· Promote communication and collaboration
Encourage open communication
Pay attention to the opinions and ideas your employees have to ensure that they feel comfortable in their work environment. Give them a voice in the organization. Your employees will feel more valued and develop a more optimistic outlook on the company and their growth within it. Some ways to encourage open communication in an organization are:
· Evaluate the current communication strategy in your organization
· Put an end to one-way communication
· Implement an open door policy
· Encourage your employees to provide feedback
· Recognize and reward this feedback
Trust your employees
Develop a sense of trust between and with your employees. When your organization doesn’t trust its employees, it can be very obvious. This can lead to lower motivation, and employees may feel unable or unwilling to use their full potential. Here are some steps to foster trust between management and employees:
· Keep your employees informed about important decisions
· Encourage integrity and ethical behavior in your organization
· Pay attention to your employees’ interests
· Implement training opportunities
· Provide credit to your employees when they succeed
Treat all employees equally
Favoritism can cause a loss of motivation and build a feeling of resentment in your employees. As a result, employee loyalty lessens, and a negative attitude towards the organization develops. As an HR manager, it’s your duty to prevent favoritism and ensure that work policies are followed by all the employees. The following ideas can help you to prevent favoritism:
· Pay close attention to how you communicate with your employees
· Ensure that the mode of evaluation is the same for all employees
· Avoid spending too much time with a particular employee
· Conduct regular meetings with all employees
· Implement a process that allows employees to report bias
· Provide proper reasons for every decision involving employees
Negativity develops when your employees’ efforts go unrecognized. It creates a sense of aimlessness. With the right feedback, rewards, or incentives, you can improve employee morale, and your teams will feel more valued at work. This prevents negativity and motivates them to work harder to achieve organizational goals.
Create a culture of growth
When employees feel that their career growth has become stagnant, their motivation to work comes down and negativity may creep in. Establish a culture of growth in your organization by providing training programs. Leadership, soft skills, managerial, and technical skills development are just some of the many training programs that can be introduced in your organization. When employees are satisfied with their career advancement, they are more likely to develop a positive mindset and share that positivity with their peers. Here are some tips that can help you to design a proper employee training program:
· Ask your employees for suggestions before implementing a training program
· Ensure that the training opportunities are consistent with your company goals
· Use training methods that are relevant to your industry
· Let the experts in your firm handle the training sessions
· Evaluate the effectiveness of the programs with feedback
Be transparent
Lack of transparency causes your employees to lose their trust in the organization. Provide employees with information about your organization and any updates that are going on within. This not only helps employees feel valued, but it also allows them the opportunity to come up with solutions in case of problems. Here’s how you can develop a transparent work environment:
· Be transparent about employee job responsibilities
· Let your employees know about the profits and losses in your organization
· Create a feeling of inclusiveness in your organization
· Develop a habit of consistent communication within your organization
· Receive feedback from employees about important decisions and implement their best ideas.
Understand your employees’ needs
As an HR manager, you have to be considerate toward employee needs and issues. Help them overcome their professional struggles. Ignoring their problems and making them work continuously can reduce their motivation and make them lose focus. With the following ideas, you can better understand your employee needs:
· Converse with your employees on a regular basis
· Encourage feedback
· Work with them to identify solutions
· Evaluate employee engagement and experience
· Review the work environment to identify any issues
Lend a non-judgemental ear
Communicate with any employees who appear depressed or unmotivated at work. Pay close attention to their side of the story. Try to ask questions to discover the reason for their negative behavior. Suggest ways to overcome negativity, and motivate them to stay positive at work.
In Conclusion
Workplace negativity is a major issue that can cause severe financial consequences to your organization. It can decrease employee morale and drain your employees’ energy. Dealing with unmotivated and unhappy employees can cause a lot of stress, and the negativity gradually spreads from one employee to another. With these tips, we hope to help you prevent this negativity, and build a happy, productive, and positive work environment.