Master SurveySpeak: Big Boss is Watching Your (Non)Anonymous Survey
How TRUSTING Are You of Corporate "Anonymous" Surveys? Copyright © Gordan Dzadzic

Master SurveySpeak: Big Boss is Watching Your (Non)Anonymous Survey

INTRODUCTION

Corporate surveys are marketed as gathering genuine feedback while ensuring employee anonymity. They are as anonymous as your chances of running into a unicorn. Five groups (not individuals, but groups) may have access to your responses. This knowledge should greatly influence your feedback strategy.

This article explores those five scrutinizing groups and Surveyspeak, a strategic approach to navigating surveys without getting burned. Readers will also gain insights into the potential risks of giving honest feedback and learn how to mitigate it with tact.

THE HONEYMOON PHASE VS. LOOMING REALITY

It’s all roses at first – lunches, perks, and praise, The company cares about you, right? Those early surveys? Just more proof they’re on your side! You give glowing reviews of your boss, peers, and even training sessions you don’t quite grasp. Everything is great – until it isn’t.

As time passes, the cracks start to show. That promised promotion? Postponed again. Those extra responsibilities you took on? Part of the job now. And your “thank you?” Forced return to the office after months of remote work sacrifice. The company’s values – those they endlessly yap about – slowly metastasize into an empty shell. You start to feel betrayed, disillusioned, and alienated, eroding your trust in your manager(s) and the organization. Your morale, job satisfaction, sense of belonging, and confidence in your ‘office politics’ skill – all plunge. Then, like clockwork, the “anonymous” survey hits your inbox, and this time, you’re ready to tell how things stand.

Survey Answer of the Year

But before you spill your guts so naively and idiotically, consider this: Do you know who all is about to read your ‘survey answer of the year?’

First, imagine your boss discovering that you despise them for past grievances. Second, picture them facing this criticism in front of HR, their managerial peers, and junior managers! Third, how secure do you think they will feel in your loyalty and dedication to the company once they see your true thoughts on this façade called ‘company values?’ Fourth, consider what they’ll think about your ability to see how things work at work – including how the ‘anonymous’ surveys function. Finally, still wondering why your reserved-at-all-times, don’t-say-what-you-think colleague was promoted while HR looks at you funny?

THE ILLUSION OF ANONYMITY - AND ITS REPERCUSSIONS

Who All Sees Your Survey Responses?

While surveys seem confidential at first glance, multiple departments (not just individuals) usually have access to responses. Here’s who likely sees your feedback:

  1. HR: Human Resources often designs and runs the surveys. Your responses will likely be reviewed by HR first. 
  2. Central Operations: In some companies, central operations or administration teams oversee the entire survey process and may also access the raw data.
  3. Your Manager: Even if it’s not explicitly stated, your direct supervisor will probably have access to feedback from their team. In flat organizations or for high-ranking managers, it’s almost guaranteed. After all, what’s the point of the survey if managers aren’t going to see and act on the feedback?
  4. Other Managers: Peers of your manager who lead different teams might also see a broader pool of responses as they look for trends and areas to improve.
  5. Junior Managers and Rising Stars: Lower-level managers or fast-track leaders may be tasked with processing survey data on behalf of senior executives. They often have direct access to unfiltered feedback, YOUR exact feedback.

With so many eyes on your ‘anonymous’ responses, your feedback can easily be traced back to you. This should influence how you respond.

The Feel-Good Bad Answer Trap

Yet, it’s tempting to unleash your wrath in that innocent survey – call out your boss, slam the company, and expose empty values rhetoric. But beware: that momentary self-righteous rush can be dangerously bittersweet.

In this digital age, anonymity is an illusion for the naïve and ignorant. Even if a survey claims to protect your identity, IT can easily identify the Braveheart who enlightened everyone with that fiery response. Venting and its brief rush can cast a menacing shadow over your future at the company. Not that you should retire there, but it’s wise to keep your options open.

So let’s take a look at ...

Potential Repercussions of Honest Feedback

That “honesty is NOT the best policy” is supported by numerous anecdotes illustrating how candid feedback led to consequences like:

  • Denied salary adjustments;
  • Postponed promotions;
  • Biased performance reviews, often resulting in being marked ‘below expectations’ – just a step away from a job loss;
  • Targeted retaliation, like micromanagement or exclusion from key projects.

Have you ever felt compelled to speak up despite knowing the risks? Of course you did, we’ve all been there! Feedback isn’t just about avoiding risks; it’s also about maintaining your professional relationships and well-being.

If you engage in the ‘honest’ feedback battle against the more powerful – you will lose the war. But bottling it all up isn’t a solution either, as it leads to self-implosion. Let’s look at how to respond effectively, with real-world examples you can use today.

How to SURVEYSPEAK! SAY WHAT YOU WANT WITHOUT SAYIN' IT

Strategic Survey Poise

Your survey responses should balance professionalism with strategic discretion. Here’s how to subtly and effectively express dissatisfaction without consequences:

  1. Imagine Your Big Boss is Watching (Because They Are!): Approach your survey responses like they’re being read aloud in front of your boss and the management team – because they might be! Maintain the professionalism the situation warrants. Rarely will a manager constructively respond to an ego piercing.
  2. Avoid Insults and Extreme Language: Keep your responses in check – especially if you can’t do the same with your emotions! Use calm, measured language even if you’re enraged! Absolutely no personal attacks. Instead of going ‘nuclear,’ think of it as a diplomatic mission to a nuclear-armed dictator – because that’s the type of power an angry manager has over your success.

Practical Tips for Answering Surveys

Let’s strategically tackle some common survey questions in the context of your boss’ and company’s broken agreements: 

"Do you feel that the company promotes a healthy work-life balance?"

  • Best Response: “Agree” or “Neither agree nor disagree.” Avoid polarizing extremes like “strongly agree” (a blunt lie that makes us both gag) or “strongly disagree” (a landmine waiting for your misstep).

"How well do you think the company’s actions align with its stated values?"

  • Best Response: Go for a neutral “neither agree nor disagree,” or a mild “agree.” It sends a message that will be noticed – trust me! But it won’t spark major repercussions. Worst case? They stop sending you those annoying surveys.

"How well does your supervisor support your professional growth?"

  • Best Response: Choose a mid-to-positive range score, such as from 5 to 7 (out of 10). This allows you to express your dissatisfaction without the outright negativity that comes with a penalty. The only consequence may be that your boss’ KPI for their performance review takes a slight hit.

 The key here is restraint. You’re communicating that you’re not fully satisfied while avoiding red flags that would have management question your loyalty. In the world of unspoken yet delivered messages via corporate surveys, strategic silence and lowered positivity (rather than strong critique) is your optimal response in adverse conditions.

CAUTIONS STRATEGIC SLACKING or SMART WORKLOAD MANAGEMENT

Irritated with your work situation? Here is how to manage the satisfaction without burning bridges or losing your sanity:

  • Self-Demote with Caution: It’s tempting to drop extra responsibilities when you’re fed up, but think twice. Rejecting tasks that align with your long-term goals and overall purpose might leave you even more frustrated, disappointed, or even depressed. Assess what you can let go of without sabotaging your motivation, energy, or future progress.
  • Minimum Effort, No Penalty: Call it slacking if you want, but doing the bare minimum might be exactly what you need after a letdown, like a broken promotion promise. Do just enough so it doesn’t raise alarms. This tactic helps manage your frustration and preserves your mental health. Don’t make your superiors wait – but take your time with everything else. Use the extra bandwidth to build your networks, attend trainings, sharpen skills, and reconnect with family, friends, or hobbies.
  • Explore Moving to Another Department:

After a setback, it’s all about preserving your peace of mind and restoring balance – navigating dissatisfaction without derailing your career or health.

CONCLUSION

Corporate surveys provide as much confidentiality as you're likely to fly on a broom to Mars. Venting might keep you ‘high’ for days, yet it comes at the cost of career setbacks, personal distress, and financial aftermath. Instead, thoughtful strategic responses safeguard your options. You have more functional alternatives like strategically self-demoting, “slacking,” forging new alliances, moving laterally to different departments, etc.

Remember, you control your narrative in these surveys. Choose a thoughtful, professional approach that keeps doors open rather than closed and locked. And if you move on to greener pastures, be wary of your naïve tendency to inflate your optimism, as it can quickly spiral into pessimism. Don’t forget who’s juggling your responses to those ‘anonymity guaranteed’ surveys.

Call to Action

Struggling to navigate workplace challenges and disappointments? Let’s strategize on how to tackle them with poise and tact. Reach out to me at gordan@accept2lead.com to turn your frustrations into actionable solutions.


About the Author

Gordan Dzadzic, the coach who’ll guide your ambitious mindset from emotional imbalance to strategic focus and success. With a top-to-bottom resume and transformative expertise (like REBT, NLP, TA, and more), he'll shatter your self-sabotages and refine your influence and impact. No babysitting, just results-driven personal and professional leadership development. Contact him for a free consultation.

©2024 Gordan Dzadzic, Coach and Management Consultant, All Rights Reserved

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