Moment of Clarity: Feeling Unappreciated
Today, I want to talk about feeling unappreciated. In a previous Moment of Clarity, I told you that one time, when editing a podcast, I ran across a situation where a client's audio was not as good as their guest’s. In fact, it was considerably poorer.
Because of the deadline, I was tempted to just let it slide. But would this have been serving my client the best way I could? No.
So, I took a substantial amount of time to transcribe the episode and format a script for my client to use to rerecord their part. I wanted to make it as easy on my client as possible to fix this.
In the end, the client opted to keep things as they were and not rerecord their part. Though, they did go out of their way to try to express appreciation that I had made the effort.
Notwithstanding, the natural reaction for us in situations like this is often frustration because we are trying to do the best that we can for our clients. But sometimes our clients don’t agree.
I think the big takeaway that I got from this is that even though, in my professional opinion, it should have been fixed, this is ultimately the client’s call. While making professional recommendations is part of my job, my main job is to deliver the product the client requests and expects.
So, keep in mind that sometimes our opinions won't align with the people we are trying to serve. Ultimately, their opinion carries the most weight. We can plead our case. We can try to do our best to make it easy for them. But, in the end, it is their decision, and we need to not take that personally. It's just what they feel is in their best interest.
For more Moments of Clarity, go to NeighborhoodStage.com/MoC.
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