Monthly e-commerce delivery news | October 2022

Monthly e-commerce delivery news | October 2022

TMS software comparison 

What value does your current TMS software add to your business? What are you being charged for, exactly? We’ve done our research, identified key decision criteria, and compared some of the best TMS tools out there to help you find the right SaaS provider for your e-commerce business. See how the best TMS solutions compare →

Calling all the e-commerce specialists in the Nordics 🙏

E-commerce specialists, we need YOU to make Ingrid's messaging better!

We take content seriously and would like to "test" our website to see what can be improved—based on the feedback from industry specialists like yourself. If you work in e-commerce and are based in the Nordics, we'd love to get you involved. (It will be pretty fun. We hope!)

When you’re ready, you can join the test here →

It should take no more than 10 minutes, and you'll be guided through the process!

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Ingrid Product Page 🆕

Ever wondered if products you’re about to buy can be delivered to your address?

Knowing the delivery times, prices, and options in advance means higher chances of purchase, and less frustration afterward. That’s why Ingrid Product Page was created.

Ingrid Product Page

Ingrid Product Page integrates into merchant’s product pages to show delivery times, prices, and options before checkout.

Since the delivery setup is already saved in Ingrid, there's only a postal code needed from the consumer to present accurate delivery options available for the specific location. This way, consumers can make sure that the product is going to be delivered to them, and are more likely to add it to the cart. Read more about the Product Page and its features →

New carrier integrations & improvements

  • Support for additional Best products (Best Home Delivery Small Forenoon/Afternoon/Day)
  • New Bring products & add-ons, and FedEx International Connect Plus
  • Improved integration with Asendia (including custom declarations)

Success story: Babyshop Group

Babyshop wanted to experiment with the delivery offer to see whether increasing the prices in Sweden would have a negative impact on conversion. The hypothesis was that raising the prices by 10 SEK for orders under a certain cart value would discourage customers from buying, and lower the conversion rate as a result.

To verify this hypothesis, Babyshop turned to Ingrid’s A/B Testing feature. The experiment proved that there is a “sweet spot” where paying for delivery might mean selling fewer products, but still earning more. The results:

  • 11% increase in the shipping revenue
  • 4.2% uplift in the Average Order Value

Intrigued? Read the whole success story →

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H&M is testing paid returns

H&M is testing the change in return policy in Norway and the United Kingdom to cut increasing company costs. Recently, competitor Zara introduced paid returns in the United Kingdom, Ireland, Belgium, and the Netherlands. Read more about paid returns →

Delivery companies join forces

Swedish last-mile delivery companies Instabox and Budbee have announced plans to merge in an 18 billion krona ($1.7 billion) deal. Given how closely aligned they are, joining forces made more sense than competing. Meet Instabee →

Stockly on the rise 

Stockly raises another $12 million to sell out-of-stock items via other retailers. When a retailer is out-of-stock on a popular item, they can still accept the order and process the order through a different retailer’s inventory. Learn more about Stockly →

Buy now, pay later? 

The U.S. Consumer Financial Protection Bureau plans to subject “buy now, pay later” lenders to the same vigorous oversight as credit card companies. Here’s why → 

Till the next time,

Ingrid Team

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