The Most Limiting Word
Words matter.
Because we become what we think about.
And words are an outcome of our thoughts, consciously or subconsciously.
Your words echo throughout the family business and influence its character. Those words will determine if you have a business (and family) of success or dysfunction.
How do you build a Family of Character?
On purpose. It’s no accident that some families are very emotionally healthy while others struggle. And I’m not talking perfection here. That’s just another type of dysfunction.
One of the paths to building a family of character is working on your thinking. Here’s an exercise for you and your family.
Ask them what they think is the single most limiting word in the English language?
I'm going to guess, “don't, can't, won't, no, etc…” came up quite often, all of which are for sure limiting. But I heard a speaker several years ago, Rabbi Stephen Baars, who said the single most limiting word in the English language is blame. Yes, blame.
I think he's on to something here. When you're in a mindset of blame, you're stuck. It's like a brain freeze. You get caught up in resentment, regret, and not taking personal responsibility for the situation you find yourself in. It must be SOMEONE ELSE’s fault!
And even if it is someone else's fault that the situation exists, being stuck in blame is a choice. One that will not let anyone move forward.
Here’s the trick. Change your mindset to being creative. Once you're in a mindset of creativity, suddenly anything is possible, you get unstuck, and you’re able to figure out the next step.
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The interesting thing is your brain can't hold two opposing thoughts at the same time. So, the way out of being stuck in blame is through strong self-awareness. To know when you get into the blame game and realize this will serve nobody – including you. A simple change in mindset from blame to creativity is all it takes. It’s the word that sets you free. And families that practice this WIN.
Creativity is one of the characteristics of families of character.
The crazy thing about emotional and psychological health, and quite frankly our physical health as well, is we pay little heed to it, until we are smack in the middle of a crisis.
We take these aspects for granted until they don’t work anymore. Then all hell breaks loose.
So, teach your kids (and yourself) the “kind stuff”. The soft management skills guru Tom Peters describes in his most recent book, Excellence Now: Extreme Humanism, as “hard is soft, and soft is hard”, a deference to hard work required for emotional and psychological health.
Drop the blame. From your thoughts, your words, and your heart.
Be the example to your family and employees. THAT is the start of a great family business and legacy.
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Tom Garrity is a Senior Family Business Advisor and Managing Partner at Compass Point Consulting, based in Bethlehem, PA, a business consulting firm specializing in family-owned companies, primarily in the manufacturing, construction & professional service industries.
Compass Point provides hands-on consulting & coaching to help businesses close performance gaps; give owners practical, actionable tools that drive growth; deliver training to develop leaders and position the business for successful ownership transition - all on their terms.