n. 16/2024

Welcome to our new newsletter edition! Dive into our revamped structure, now spotlighting Customer Communication and Customer Experience Management.

Stay connected so you don't miss the latest news and trends!

New! Industry CCM Resources 

Welcome to our resource section for each industry sector.

Discover how Customer Communications Management has addressed and helped solve a variety of challenges industries. Explore our resources for inspiration and insight on how to optimize customer communications in your industry of interest.

• Blogpost - Utility: Optimization of the Digital Billing Cycle and Credit Recovery in the Utility Sector

• Infographic - Insurance: Digital revolution in the insurance sector
• Blogpost - Utility: Up-selling Strategies for Utilities: How to Increase Revenues with Targeted Offers through Digital Billing

View more ebooks, infographics, whitepapers and more in our resource center. 

CCM Content Scenario

With Customer Communication Management (#CCM) optimize your customer interactions!

Accelerate #digitaltransformation in your business with a cloud-based architecture. Your production capacity will instantly adapt to your needs, providing unparalleled efficiency and flexibility.

Learn how to transform the way you interact with your customers in our blog post #CXM