NEI's Mission: Valuable Service in an Ever-Changing Environment
We don’t just provide security services; we embody a commitment to our communities that goes beyond the ordinary. We believe in doing private security differently, dedicating ourselves to excellence for both our clients and team members. With nearly 25 years of experience, NEI stands as a locally owned business with a mission that echoes in every service we deliver: “To supply superior service for an ever-changing environment.”
Our Core Purpose: Be Valuable… Because Nothing Less Will Do
At the heart of NEI’s operations is our core purpose: to be valuable in every aspect of our work. We understand the responsibility that comes with securing public and private properties, and we embrace it wholeheartedly. We build our approach on the foundation of transparent interactions, comprehensive training, and delivering top-quality service. We’re proud to be changing the landscape in the private security sector.
Customized Solutions for Evolving Needs
With clients who span a diverse range of security needs, NEI has become adept at providing customized solutions. From alarm response and onsite guards to patrol services at construction sites, commercial establishments, multifamily residential areas and public spaces, we’ve navigated it all. Our proprietary SRT reporting software, continually refined through years of experience, ensures that we stay ahead of common issues and local trends that may impact our clients.
Investing in People and Training
Our commitment to being valuable extends beyond our clients to our team members. NEI values diversity, actively recruiting individuals from all backgrounds. Extensive in-house training, including programs like Trauma Informed Care and Conflict Resolution training, ensures that our officers are well-prepared to handle the dynamic situations they may encounter. The impact of our investment is tangible, evident in the heightened job performance exhibited across all levels of Northwest Enforcement.
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Building Strong Relationships and Celebrating Success
NEI believes in building enduring relationships with our clients from day one. Our mission statement, To supply superior service for an ever-changing environment.” encapsulates our unwavering commitment to meeting client needs. Our core values – Humble, Invested, Transparent, Resolve, We Eat Cake – provide a glimpse into the culture that drives us forward. We celebrate successes like family, fostering an atmosphere of camaraderie and achievement.
Putting People First: A Low Turnover, Long-Term Vision
In an industry where turnover often exceeds 100%, NEI proudly boasts a 30% retention rate of three or more years. This achievement signifies our progress toward our 10-year goal of having 75% of our team with us for three or more years. Putting people first is not just a slogan for us; it’s a lived reality.
Making a Positive Difference Beyond Security
Beyond our core mission, NEI is committed to making a positive impact on the environment and the community. Our sustainable business practices, including paperless reporting and a hybrid fleet of vehicles, demonstrate our dedication to minimizing our ecological footprint. Our outreach work with the Central Eastside Industrial community exemplifies our commitment to community engagement showing compassion and care in every interaction.
At Northwest Enforcement, our mission is not just a statement; it’s a way of life. We’re not just securing spaces; we’re safeguarding communities, one ethical interaction at a time. Join us in our journey towards a safer, more connected future.