New guide: keeping up with new trends in Community Engagement. Read all about it in our February issue.

New guide: keeping up with new trends in Community Engagement. Read all about it in our February issue.

Are you up-to-speed on the latest community engagement trends? To help you stay at the forefront of all these changes, we've curated a special guide that includes 5 key trends every participation professional should know about in 2024.

We'll explore how these trends are reshaping the landscape and providing new opportunities for meaningful engagement. As part of our commitment to innovation, we hosted a webinar focused on maximizing efficiency with AI. It’s ready for you to rewatch on our YouTube channel. 

Some things never change, though, such as the importance of trust-building and communication. In our latest podcast episode, Nicole Markwick, ‘Co-Coordinator of Citizen Engagement’ for the Municipality of Viña del Mar tells us all about this. Get inspired by the non-traditional methods they used to communicate with their community and broaden their reach.

You would like to know more about all that, right? Scroll down and discover our new resources. 

The CitizenLab Team 🤩🌍

5 Trends that are reshaping community engagement

Time to welcome the new and switch things up! From embracing artificial intelligence and technology to deepening resident involvement and advancing participation levels, these trends are reshaping community engagement. By reimagining your engagement approaches, you challenge yourself to evolve and enhance the impact of your community engagement efforts. Our trends guide provides comprehensive support every step of the way.

Now, that's a must-read!

Rewatch our webinar:

‘Maximizing efficiency with AI’

Last Thursday, we unveiled our AI toolkit, showcasing its transformative potential to overhaul feedback analysis. Marlene Fuchs from the City of Vienna joined us to underscore the immense impact of this innovation. The panel was led by our Head of Product Irene Pedruelo and CEO/Co-Founder Wietse Van Ransbeeck. 

Watch the webinar on our YouTube channel.

Building trust & community connections

in Viña del Mar

In this episode, Nicole Markwick, ‘Co-Coordinator of Citizen Engagement’ for the Municipality of Viña del Mar, takes us to Chile to learn about the importance of civic education and the benefits of creative communication tactics and tools for reach. Nicole also shares how trust building comes with vulnerability both from community members and local governments. Intrigued? Have a listen!

Spotify

Apple Podcasts

YouTube

Cambridge City Council analyzes input 50% faster with CitizenLab’s Sensemaking

Cambridge City experienced first-hand the power of our AI module in the analysis of open-ended text responses during their Design Code consultation for northern Cambridge neighborhoods. Not only did it save the team an invaluable 10 hours, but it also unlocked new possibilities for future consultations. 

Read the full case study.

More meaningful engagement in 2024 with our latest features

2023 was filled with 23 nice surprises 🎁that can help you stay ahead in this rapidly evolving industry. Take a look at everything we built and released last year to help you and your team reach even better results in 2024.

Let us know if you have any input for the product team in 2024 by responding to this newsletter.




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