Now I'm obsessed with CX!

Been there, done that (in sales & marketing), now I'm obsessed with CX!

For years, I wielded the B2B sales & marketing hammer, forging relationships and crafting campaigns.

But then, I discovered the magic of customer experience (CX).

It's like marketing, but deeper, more human.

It's about understanding the why behind the buy.

Now, I share CX insights on LinkedIn, helping others bridge the gap from any background.

Let's turn customer journeys into adventures, together!