🇪🇺 One region, diverse approaches to digital governance #DigiGovSpotlight

In GovInsider’s next #DigiGovSpotlight series, we highlight the stories of Serbia, the Netherlands, Italy and Norway – where the respective agency’s chiefs have taken divergent approaches to building their digital governments.

You can find GovInsider’s digital government directory here: https://govinsider.asia/intl-en/digital-gov

🤝 Matchmaker, matchmaker – make me a match between public sector and start-ups  

“The Serbian approach is distinctive as it actively bridges the gap between the creation of innovative solutions and practical implementation within public services,” says Government of the Republic of Serbia ’s Marta Arsovska Tomovska .

💪 Tiny Netherlands wrestles mighty tech

“Data minimisation is an important part of the [government] technology,” says Ministerie van Binnenlandse Zaken en Koninkrijksrelaties ’ Mark Vermeer .

🤸 Taking a digital leap of faith – from digital IDs to AI

“AI helps us to respond to the growing need to improve efficiency and effectiveness in the management and delivery of public services,” says AGID - Agenzia per l'Italia Digitale ’s Mario Nobile.

☁️🪂 Pillowing the ground for the trust fall

“Preserving and strengthening this ‘trust capital’ will be essential for Norway in addressing future trade-offs and challenges [with digital governance], such as ensuring the sustainability of the welfare model, coping with climate change, and maintaining social cohesion,” says Norwegian Digitalisation Agency (Digdir) ’s Dirk Lammering .