Our new Future of CX report and a summer deal on Netigate EX ☀️
In spring 2023, Netigate conducted a survey asking CX professionals about their approach to CX in 2023 and beyond. These are our findings.
📌 The rise of AI in customer feedback
📌 Budget and spend
📌 Key focus areas and goals
📌 Strategy and ownership
Download it here.
Get our employee engagement tool before the 31st August and you can take advantage of our summer offer. Click here to book a meeting for us to understand your needs and set up a plan!
Watch Catherine de la Poer in this recorded webinar, where she explores how managers can maintain human connection and empathy in a world where so much is delegated to algorithms in digital platforms. You'll get engagement theory as well as practical tips that you can implement immediately.
We've put together a series of online courses for you to learn everything you need to know about feedback. Click here to pick a course!
Netigate EX brings you automatic pulse surveys, instant insights into what factors are impacting engagement, and AI-generated suggestions for making improvements. You can even track how your actions are impacting the different drivers of employee engagement. Click here to learn more and get a tour of our fuss-free, super effective engagement tool.
There's more where this came from 💌
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