Overcoming Challenges for Optimal Accounts Payable Processes

Overcoming Challenges for Optimal Accounts Payable Processes

In the realm of accounts payable (AP) processes, organizations relentlessly pursue efficiency to ensure prompt payments, precise data, and seamless workflows. However, achieving and sustaining such efficiency is not without its challenges.

Organizations face a number of hurdles that hinder the smooth functioning of their AP departments. Some of these challenges are common in large organizations across the globe, including the high costs of paper invoices, exceptions, lack of compliance, and lack of control. These impact businesses causing issues that go beyond difficulty in day-to-day operations; but can also result in delayed payments, increased errors, and strained vendor relationships.

We will delve into recurrent challenges that organizations encounter in their quest for optimal AP processes, their impacts, and explore how to overcome them effectively:


  • Receipt & Capture: Nearly 80% of all incoming invoices are still paper based. (The Hackett Group)

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Challenge: Manual handling and storage of paper invoices are time-consuming and prone to errors. The lack of automation limits efficiency in invoice routing, approval, and payment. Paper invoices also hinder data extraction, validation, and compliance enforcement.

Solution: Organizations must embrace digital transformation, adopt VIM solutions, and promote electronic invoicing to streamline operations to solve this issue. Transitioning from paper to digital will result in a number of benefits including reduced storage costs and errors due to the automation of the invoiving process.


  • Inquiries & Exceptions: 25% of invoices have exceptions. (TAPN)

Challenge: Exceptions occur when invoices do not meet predefined criteria, such as incorrect or missing information, pricing discrepancies, or non-compliance with internal policies or regulatory requirements. Handling exceptions can lead to increased processing time, delays in payments, and potential strain on vendor relationships. Exception management also introduces the risk of errors, as manual workarounds may be prone to mistakes.

Solution: To eradicate this issue, organizations need to implement robust exception handling mechanisms, automated validation rules, part of a VIM implementation. Establishing a proactive communication with vendors to minimize exceptions and expedite resolution is also an essential part of the solution.


  • Matching & Approval: $4.6 million in contract leakage per billion spent, on average. (The Hackett Group)

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Challenge: Contract leakage refers to instances where invoices deviate from the terms and conditions outlined in contractual agreements with vendors. This can occur due to errors in pricing, quantity, discounts, or other contractual obligations. Contract leakage creates discrepancies between the invoice and the agreed-upon terms, leading to payment inaccuracies, disputes, and financial loss for both parties.

Solution: Optimization requires the establishment of strong contract management practices, implement automated validation systems within a vendor invoice management system, and foster effective communication with vendors to proactively address and prevent contract leakage issues.


  • Discounts & Payments: 80% of early payment discount opportunities missed. (Ariba)

Challenge: Without efficient AP processes, the ability to identify, track, and take advantage of discounts is hindered. Early payment discounts provide a valuable opportunity for organizations to reduce costs and improve cash flow by incentivizing prompt payment. However, if invoices are not processed in a timely manner or if there are delays in approvals and payments, organizations risk missing out on these discounts, leading to unnecessary expenses.

Solution: To address this issue, organizations should foster continuous communication with vendors. In addition, optimizing their current processes, by adopting VIM solutions, organizations can address the issue associated with delayed/late invoice processing.

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The journey to unlocking efficiency in accounts payable processes requires a keen understanding of the challenges that hinder optimal operations. By addressing those, organizations can navigate the path towards a streamlined AP process. Through strategic solutions and leveraging technology, organizations can optimize workflows, reduce errors, enhance vendor relationships, and drive cost savings. As organizations overcome these challenges, they pave the way for a future where AP processes are streamlined to meet the evolving needs of the businesses.


About Auritas

Auritas is a global ERP products and services company specialized in data management, process optimization, and product innovation, with a focus on SAP Enterprise customers. Since its inception in 2003, Auritas has been closely aligned with SAP & has established itself as a leading pioneer in the market for all things data & process. In its two decades of experience, Auritas has helped clients actualize the benefits of IT footprint reduction, landscape optimization, process simplification and digital transformations.

Visit www.auritas.com for more information about Auritas products and services. 

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