Patricia O'Hagan: Pioneering Inclusion and Innovation in Tech Leadership

International Women's Day (IWD) is a global celebration of women's social, economic, cultural, and political achievements. IWD reminds us to unite our efforts to foster gender equality, invest in women, and celebrate diversity. The theme of this year's IWD is "Inspire Inclusion."  

Over the next few days, MHS will highlight leaders—exploring their leadership style, knowledge, and perspectives. 

Patricia O'Hagan is a tech entrepreneur and Co-Founder of Core Systems, a company recently acquired by MHS. Core is a world leader in prisoner self-service technology. Patricia comes from an engineering and product development background and has over 20 years of Corrections Technology experience. She led Core Systems through a development and growth program, and in turn, the company developed various innovative technology solutions for the custodial sector, raising the industry standard. Patricia served on the Skills for Security Consultation Group for Biometrics and Human Identity, contributing to developing national occupational standards for the industry. She is active in the local community, encouraging greater female entrepreneurship and inspiring girls and women to consider roles in the technology sector. 

This year’s theme of IWD is “Inspire Inclusion” – in your role, what would you do to ensure that inclusion is at the forefront of your leadership style? 

As the former CEO of Core Systems, I'd prioritize inclusion by fostering an inclusive culture through my actions and interactions. I'd lead by example, promoting open dialogue, actively listening to diverse voices, and providing opportunities for colleagues to contribute to our inclusion strategy. I'd highlight diversity and inclusion in all company communications, emphasizing the value of varied perspectives. Additionally, I'd ensure our work environment is welcoming to all, accommodating individual needs and promoting equity through policies supporting work-life balance and opportunity. I'd empower colleagues to reach their potential through mentorship, training, and transparent career paths. Promoting diversity and fostering inclusion can inspire our team to thrive and innovate together. 

The United Nations identified that “investing in women” is a critical piece of inclusion. How do you believe investing in women directly accelerates progress, both within organizations and on a broader societal scale?  

Investing in women isn't just the right thing to do; it's also smart business. Within organizations, empowering women brings fresh perspectives, skills, and experiences that drive innovation and better decision-making. By supporting women's professional growth and leadership, we create a more inclusive workplace, boosting morale and keeping talent. Beyond the office, investing in women has far-reaching effects. When women thrive economically, they fuel community and national growth, leading to better education, health, and reduced poverty. Breaking gender barriers unlocks potential and builds fairer, stronger societies. It's a win-win, creating a ripple effect of empowerment and progress. 

From a leader's perspective, what guidance would you offer to other women seeking to progress in their careers, specifically in STEM?  

As a leader in STEM, my guidance for women aspiring to advance their careers is centered on confidence, continuous learning, and building a supportive network. Embrace your expertise with confidence, actively seek opportunities for skill development, and cultivate a strong professional network that includes mentors. Showcase your work, advocate for diversity, and challenge stereotypes within STEM. Find a balance between ambition and self-care, and lead with empathy and collaboration. As you progress, actively support and mentor other women in STEM, contributing to a more inclusive and supportive environment for women pursuing careers in the field.